Lenox Hotel and Suites

140 North Street
7.2
1307 reviews

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This property has been featured in "28 Best Hotels In Buffalo ".

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Room Types Available

Double Room with Two Double Beds
  • Max 4 Adults
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  • 2 Photos available
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    Offers a 32-inch flat-screen cable TV, microwave and fridge.

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    King Room
  • Max 2 Adults
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  • 3 Photos available
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    Offers a 32-inch flat-screen cable TV, microwave and fridge.

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    Queen Room
  • Max 2 Adults
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  • 3 Photos available
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    This room features cable TV.

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    About This Property

    The Lenox Hotel and Suites has a rich history dating back to 1896. As the oldest continuously operating hotel in Buffalo, NY the building is now both a hotel and residential building in the heart of (Read More)the Allentown district, just minutes from downtown. Numerous restaurants, bars, and shops are within walking distance. Due to the age and historical significance of the Hotel, there are no rooms that are wheelchair accessible, and the use of stairs is required to access the building. There is an elevator inside to access the floors in the Hotel. Please contact the hotel directly for further information on accessibility. Every room features a 32-inch flat screen cable TV, Wi-Fi, microwave, fridge, and off-street parking. Lake Erie, the Central Business District, Delaware Park, Buffalo Zoo, Canalside, Buffalo Museum of Science, Explore & More Children's Museum, and much more are all within 3 miles. Niagara Falls is 20 miles away, about a 25 minute drive.

    Lenox Hotel and Suites is featured in

    Guest Ratings For This Property

    7.2
    Based on 1307 Reviews
    100% verified reviews

    Comfort

    7.68

    Cleanliness

    7.81

    Value For Money

    7.54

    Facilities

    7.05

    Guest Reviews

    Jennifer
    young couple
    2.0
    Very poor
    Didn't live up to its pricetag
    Historical style. Location. Room size and bathroom cleanliness (although we didn't use the shower so I can't speak to that). We saw the downtown skyline and NYE fireworks from our window.
    TV & phone didn't work. The sheets were like course sandpaper & appeared brand new out of the packaging with fold lines; I doubt they'd been washed before & the receptionist did not help us attain a new set. She also couldn't get the TV to work. There was leftover food & drink inside the fridge when we arrived. It was horribly hot & no instructions were present for adjusting the old steam radiators. We left word about all the issues but it's been 1.5 days and no response yet from management. This cost over $200 & sadly was not a good stay.

    Published on 03 Jan 2024

    Shawn
    solo traveller
    9.0
    Superb
    Comfortable room at a good price, would try this place again
    The room was built like a mini-apartment, with separate bathroom, hallway & storage closet. Unlike any hotel I've stayed in before, I was able to open the window for fresh air. TV worked well & wasn't difficult to navigate. Microwave & Refrigerator also worked well. Beds were very comfortable. Room was easy to find, no wandering around long hallways.
    Was a tad bit far from the city, took long hikes to get where I was going. Didn't find any vending machines, however there is a Walgreen's right next door, which was very convenient. There wasn't many outlets available to charge my electronics, one near the floor & one in the bathroom. No thermostat to control room temperature, but in late December, this wasn't an issue really.

    Published on 02 Jan 2024

    Matthew
    family with young children
    5.0
    Passable
    Passable
    This was the second time there, first time was fine this time we slept terribly. When the heater turned on there would be loud noise of metal expanding for at least a minute. Bang, bang babang bang babang babang bang. As well other tenants would slam the door when coming or going. Don't think I'll be back.

    Published on 01 Jan 2024

    Carl
    solo traveller
    9.0
    Superb
    Great place to stay if you want to go to Buffalo, not downtown but not far away
    Very well located, just outside of downtown Buffalo...25 minute walk
    Probably the shower/bathroom could be updated

    Published on 01 Jan 2024

    Susanna
    review category business travellers
    1.0
    Bad
    Bad
    Love that it is walking distance to Key Bank & Good Restaurants
    We were charged more than advertised

    Published on 31 Dec 2023

    Alyssa
    young couple
    9.0
    Superb
    Perfect stay in Buffalo
    The hotel is full of character and as someone who loves historic places it was perfect. The staff were super friendly, the room was clean (walked in and you could smell that it was clean) and it was an overall great stay! Duvet cover was so soft and the bed was comfy. 10/10 place to stay! Was close to downtown and the KeyBank Centre!
    There were two small things that would have been a little better: 1. the heat in the room. We turned the rad off and it was still very warm in the room. But the joys of an older building is they are limited on what they can do for that. 2. the duvet cover was SUPER SOFT but the sheets and the pillows could have been a little better. But overall not bad at all.

    Published on 29 Dec 2023

    Ryan
    with friends
    8.0
    Very good
    Very good
    Good value for the price point
    It's old but it has its charms. Nothing wrong at all

    Published on 19 Dec 2023

    Donna
    young couple
    10.0
    Exceptional
    Lenox Hotel is the place to stay in Buffalo when you want to roam, it's my home away from home.
    The room was clean and smelled lovely and the price was right, very friendly staff,
    Nothing to complain about.

    Published on 19 Dec 2023

    Francisco
    solo traveller
    4.0
    Disappointing
    Bad hotel and old
    The location
    The hotel is old, the rooms are not clean, they dont make up the room when you tell them to do it, also the room has noises from the heat

    Published on 19 Dec 2023

    Daniel
    young couple
    9.0
    Superb
    Quaint little hotel, sufficient for a place to rest your head.
    Entrance is nice and welcoming. The room had basics like a fridge and microwave which were nice. Cutely aged hotel.
    Due to the age of the hotel the rooms were a little lacking- room temp was hot and no way to control the temp, no available outlets.

    Published on 17 Dec 2023

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    Top Facilities

    parking

    wifi

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    All Facilities for Lenox Hotel and Suites

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Stand-up comedy.
    Others parking, wifi.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift.
    Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by elevator.
    Bathroom Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Washing machine, Tumble dryer, Ironing facilities, Heating, Wardrobe or closet, Clothes rack, Hardwood or parquet floors, Seating Area, Iron.
    Food & Drink Coffee machine, Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Tea/Coffee maker.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Wake-up service, Towels, Wake up service/Alarm clock, Key access, Linen, Alarm clock.
    Media & Technology Cable channels, TV, Flat-screen TV, Telephone, Fax.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Concierge service, Invoice provided, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Outdoor & View City view, Lake view, View.

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