Lotte Hotel Saigon, Ho Chi Minh City, Vietnam | Photos, Reviews & Deals @Holidify

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Location & Nearby Places

District 1 (Downtown Ho Chi Minh City) (9.8 Km from city center)

2A-4A Ton Duc Thang, Ben Nghe Ward, District 1

15 Nearby Attractions

Ton Duc Thang Museum

0.2 km

Saigon Central Mosque

0.4 km

Salon Saigon

0.4 km

AO Show

0.5 km

Saigon Opera House

0.5 km

Dong Khoi Street

0.5 km

See All Attractions

All Facilities for Lotte Hotel Saigon

Category	Facilities
Activities	Happy hour, Bike tours, Live music/performance, Walking tours, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Heated pool, Air conditioning, Pool cover, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Restaurant, Kid-friendly buffet, Breakfast in the room, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Laundry, Dry cleaning.
Services & Extras	Lockers, Key card access.
Common areas	Picnic area, Sun terrace, Outdoor fireplace, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Valet parking, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Free parking, Parking, Parking on site.
Entertainment and family services	Evening entertainment, Strollers, Baby safety gates, Indoor play area, Nightclub/DJ.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Steam room, Swimming pool toys, Swimming pool, Solarium, Foot massage, Massage, Swimming Pool, Foot bath, Fitness centre, Beauty Services, Pool with view, Fitness classes, Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Outdoor pool, Pool bar, Personal trainer, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport	Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Airport drop off, Public transport tickets, Parking garage, Shuttle service (additional charge), Shuttle service, Airport pick up.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

8.6

Based on 459 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.0

Value For Money

8.1

Facilities

8.7

Reviewers Mention About Lotte Hotel Saigon

The Lotte Hotel Saigon received positive reviews for its excellent service and friendly staff. The lobby manager, Nic, was praised for providing great recommendations and information about the hotel. (Read More) The concierge service was also highly praised for their professionalism and ability to make difficult requests possible. Guests appreciated the comfortable rooms, good breakfast spread, and convenient location. Some guests mentioned the need for improvement in late check-out options and the positioning of international plugs in the rooms. Overall, the hotel was described as well-maintained and highly recommended.

Guest Reviews

Ashammarq8

family with young children

9.0

Superb

Everything. The staff all are great and special thanks to Ms. Mia for her fast and nice handling of the reservation.

Nothing

Published on 01 Jan 2024

Rhys

young couple

10.0

Exceptional

Amazing location and very comfortable rooms.

Excellent depiction of the Lotte brand. Staff were fantastic and happy to help with any request. Very comfy rooms with all amenities on hand required for a comfortable stay. Pool and gym facilities were great and the internal Italian restaurant was well priced and of good quality. Great location opposite the river and just a few blocks from hear of District 1.

Nil.

Published on 31 Dec 2023

Yvonne

with friends

10.0

Exceptional

We wish to come back!

The Location and the garden. The view from the rooms to the River. But the best was the stuff at the reception. Especially Mia, Hart and Joy. They did help us with all our wishes and questions. Thank you very much again.

Nothing!

Published on 18 Dec 2023

Chris

young couple

10.0

Exceptional

Serenity in amongst the chaos of Ho Chi Min

We stayed in a Club room which offers access to the executive lounge with facilities such as private check in, all day refreshments, and evening happy hour which includes a small snack dinner. This suits our holiday style perfectly as we like to eat out for lunch and snack for dinner. For us, this is a perfect arrangement. The hotel, although getting on in years, is sill luxurious. breakfast, pool facilities and in house restaurants are all great.

We don't believe they could do any better, but we'd appreciated a slightly lower price - as would most people. Rooms size is a little small, but well appointed.

Published on 13 Dec 2023

Artur

review category business travellers

10.0

Exceptional

I enjoyed it.

Super location and breakfast. Spacial.

Nothing

Published on 30 Nov 2023

Leena

review category business travellers

10.0

Exceptional

overall stay was excellent ! Amazing Front office and Italian Restaurant staff SPECIAL THANKS TO Trainee Bri who helped

Comfortable Rooms lovely View

not much vegetarian options

Published on 20 Nov 2023

Susan

young couple

6.0

Pleasant

Average

Location

Rooms need a renovation. No ceiling lights in main room. No ceiling fan in bathroom. No separate shower & have to climb into bath for shower. Only one pressure of shower head- too strong & sprayed all over bathroom floor. Air conditioning lacked coolness- had it on 14 degrees & high fan all night, still felt hot. Towels, t-bags & bottled water not replenished daily.

Published on 16 Nov 2023

Shafir

solo traveller

9.0

Superb

very nice holiday

was in executive floor and it was very good

Published on 02 Nov 2023

Yi

family with young children

8.0

Very good

Pool

No water coming out from shower head, unpleasant shower experience. And its in an executive room which costs more.

Published on 23 Oct 2023

Joanna

solo traveller

7.0

Good

Nice but not worth the money. Stayed in much nicer hotels for a lot less.

Great location. Lovely pool.

The noise - really affected my sleep. Not what I was expecting from 5 star hotel. This was the last hotel on my stay, most expensive and disappointing. .

Published on 18 Oct 2023