Lotus Grand Hotel

Activities

• Live music/performance
• Live sport events (broadcast)
• Happy hour
• Themed dinner nights
• Golf course (within 3 km)

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Pool
• Food
• Parking
• Wifi

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Higher level toilet
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Lower bathroom sink

Safety features

• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Raised toilet
• Adapted bath
• Shower chair
• Upper floors accessible by elevator
• Emergency cord in bathroom
• Toilet with grab rails
• Roll in shower
• Accessible by lift
• Lowered sink
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Shower cap
• Hairdryer
• Shampoo
• Shower
• Body soap
• Conditioner
• Toilet
• Additional toilet

Room Amenities

• Soundproofing
• Cots
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Private entrance
• Shallow end
• Seating area
• Carpeted
• Rooftop pool
• Safety deposit box
• Trash cans
• Non feather pillow
• Interconnected room(s) available
• Socket near the bed

Food & Drink

• Wine/champagne
• Electric kettle
• Restaurant
• Grocery deliveries
• Minibar
• Packed lunches
• Fruits
• Special diet menus (on request)
• Kid meals
• Bottle of water
• Room service
• Tea/coffee maker
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Linen
• Towels/sheets (extra fee)
• Wake up service
• Lockers
• Key access

Media & Technology

• Tv
• Laptop safe
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Cashless payment available
• Physical distancing rules followed

Entertainment and family services

• Evening entertainment
• Nightclub/dj
• Babysitting/child services

Pool and wellness

• Massage
• Beauty services
• Light therapy
• Manicure
• Hair colouring
• Body scrub
• Spa lounge/relaxation area
• Waxing services
• Fitness/spa locker rooms
• Hair treatments
• Hair cut
• Make up services
• Body wrap
• Fitness centre
• Body treatments
• Fitness
• Facial treatments
• Spa facilities
• Hair styling
• Pedicure
• Spa and wellness centre
• Sun loungers or beach chairs

Transport

• Car hire
• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport pick up

Outdoor & View

• City view
• View
• Quiet street view