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About Hilton Dubai Creek
Providing sea view rooms, this luxurious property in the heart of Dubai, Banyas Street, is equipped with several amenities and facilities like a rooftop swimming pool, a sun deck to relax in, a spa t (Read More)hat provides several treatments, a garden to stroll around or engage in various activities, 3 on-site dining options serving dishes from several cuisines, etc. In addition to these amenities, the 5-star property is also located in an excellent location with several top attractions located within close proximity.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 2 beds.
This twin/double room features a hot tub. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 1 bed.
Guests will have a special experience as this double room features a spa bath. The spacious double room offers air conditioning, soundproof walls, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 2 beds.
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Grand Suite waterfront with Terrace, Hermes Amenities
This suite's special features are the hot tub and the spa bath. This spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 1 bed.
This suite's standout features are the hot tub and spa bath. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 2 beds.
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Golden Suite waterfront with Terrace, Hermes Amenities
This suite's special features are the hot tub and the spa bath. This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious twin/double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
From reception, pool area and room service, we were met with great coutsey and professionalism. Room and bathrooms were both excellent, spacious well furnished
very quick response on calling for any assistance.
The only improvement required is training of assistants in breakfast area.
all else is a 10
the view of water on the creek harbor made it 11
the staff serving in breakfast area need training. they are polite etc but untrained
Published on 02 Jan 2024
Petar
young couple
10.0
Exceptional
Fantastic! Best experience ever
We loved everything about thia hotel and especially the super nice ladies at the reception who upgraded us for free and even got a cake for our honeymoon!
Huge thank you to Kristin and Aicha! <3
Best service we ever experienced!
Published on 31 Dec 2023
Sofia
review category business travellers
8.0
Very good
Very good
Great hotel with very nice staff ! The Italian restaurant is very yummy!
The decoration and furniture in the room are a bit outdated
Published on 29 Dec 2023
Westelite1
solo traveller
2.0
Very poor
I Feel Cheated by the Hotel & Booking.com
The room was as expected as was the hotel location - I had stayed at the hotel when it was a Hilton circa 20 times.
Lots - as a start the text on the site talks of restaurants, The Lounge Butlers an upgrade package that I tried, a rooftop area with snacks etc but nowhere does it state clearly it is A DRY HOTEL i.e. no alcohol can be bought on the property or consumed other than in your room - assuming you have some! On day 1 I went to the breakfast area for some milk to have with my tea - not possible the Dubai laws prohibit it, this was eventually reversed with a manager but really should that even of happened. I used room service and added a deposit to cover any charges as my accommodation was fully pre paid, however on check out the staff were unable to reconcile my deposit with the final amount due, so I was asked to pay in full & they would refund the deposit. That never happened & I used both the online contact form & also the email address from the website but no reply - indeed Booking.com have not been any better with sub-standard or non existent customer service & that matter is now being resolved by a company properly, namely American Express. There are then some Q's - 1. Would I have gone there knowing it was dry NO 2. Would I go there again? NO 3. Would I use Booking.com again? No despite having used them a great many times before - anyone can appear good when all is going to plan, now when not, Booking.com are nowhere to be seen. On the day of my call I was told I would be called back at midday - no call all ever since a couple of emails along the lines of - how are things going with your issue? but the email comes from a "no reply email" - quite simply appalling.
The Lounge Butlers is premium upgrade & around around 45 daily. The room is lovely with nice cutlery & white table cloths but .....
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Published on 27 Dec 2023
Murielle
young couple
10.0
Exceptional
Good hotel
We had a wonderful stay in Golden Sands Hotel , always you will get welcome and greeting everywhere from all staff especially from reception team they are ready very professional in their work specially Mr. Khalil he was very helpful during check in and he give us good room with nice view , the rooftop is very beautiful and you can see all creek from up , the good thing that is not far from airport.
Published on 27 Dec 2023
Catarina
young couple
10.0
Exceptional
Reception team is the best so 10 / 10
It was wonderful hotel, we was have problem with our room reservation but during check-in the receptionist was very helpful and they give us good room , thank you Mr. Khalil for your help , breakfast was great and have a nice choices, im very satisfied with room cleaning :)
All good
Published on 27 Dec 2023
young couple
10.0
Exceptional
Amazing hotel
Everything is perfect, Rooms , cleaning, food and staff very friendly
Thank you Mr. Khalil and Ms. Jovy
Published on 27 Dec 2023
Fredrick
young couple
8.0
Very good
Lovely stay but need for more inclusive food and breakfast menu
The property is well located and easy to access, plus it was clean
The food and breakfast menu is very limited. I saw many Africans suffer to select something to eat; 90% of the time we had to order food / dine at other restaurants
Published on 27 Dec 2023
Durraiz
young couple
10.0
Exceptional
Exceptional
Good hotel , room was great and reception team very friendly specially Mr. Khalil he was very professional and kind with us
Published on 26 Dec 2023
Rajcoomaree
young couple
10.0
Exceptional
Exceptional
Wonderful hotel and the service very amazing, Staff very friendly
Thanks Mr. Khalil for helping us
All Facilities for Golden Sands Boutique Hotel-Dubai Creek
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Cycling, Live sport events (broadcast), Cooking class, Golf course (within 3 km).
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Air purifiers, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Family rooms, Facilities for disabled guests, Soundproof rooms, Lift, Designated smoking area, Allergy-free room.
Sun terrace, Chapel/shrine, Shared lounge/TV area.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services
Valet parking, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
Entertainment and family services
Strollers, Babysitting/child services.
Pool and wellness
Massage, Beauty Services, Spa/wellness packages, Hair colouring, Spa lounge/relaxation area, Swimming pool, Foot massage, Hair cut, Make up services, Swimming Pool, Fitness centre, Fitness, Facial treatments, Hair styling, Foot bath, Outdoor pool, Manicure, Back massage, Waxing services, Fitness/spa locker rooms, Hair treatments, Neck massage, Body treatments, Head massage, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Massage chair, Hand massage, Sun loungers or beach chairs.
Transport
Car hire, Accessible parking, Parking garage.
Outdoor & View
Terrace, Patio, Lake view, City view, View, Balcony.
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