melbrookeparkhotel

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Activities

• Temporary art galleries

Others

• Parking
• Bar
• Food

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against coronavirus
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Designated smoking area
• Allergy free room
• Adult only
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Thermometers for guests provided by property
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Air purifiers
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Upper floors accessible by stairs only

Bathroom

• Toilet
• Bath
• Shower
• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper

Room Amenities

• Desk
• Socket near the bed
• Seating area
• Air conditioning
• Safety deposit box
• Heating

Food & Drink

• Wine/champagne
• Special diet menus (on request)
• Refrigerator
• Electric kettle
• Outdoor furniture
• Packed lunches
• Room service
• Restaurant

Safety & security

• Security alarm
• 24 hour security
• Smoke alarms
• Cctv outside property
• Fire extinguishers
• Cctv in common areas

Cleaning services

• Dry cleaning
• Trouser press
• Ironing service
• Daily housekeeping
• Laundry

Media & Technology

• Tv
• Satellite channels
• Streaming service (like netflix)
• Flat screen tv
• Telephone
• Cable channels

Services & Extras

• Key card access
• Linen
• Lockers
• Towels

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Common areas

• Garden

Reception services

• Atm/cash machine on site
• Express check in/check out
• Private check in/check out
• Luggage storage
• Concierge service
• 24 hour front desk
• Invoice provided

Physical distancing

• Mobile app for room service
• Single room air conditioning for guest accommodation
• Physical distancing rules followed
• Cashless payment available
• Contactless check in/check out

Entertainment and family services

• Entertainment staff
• Child safety socket covers

Pool and wellness

• Fitness centre

Outdoor & View

• View