MUR Neptuno Gran Canaria - Adults Only

Avenida Alféreces Provisionales 29 - Show on map
8.4
841 reviews

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This property has been featured in "50 Best Hotels In Maspalomas ".

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Room Types Available

Double or Twin Room
  • Max 2 Adults
    •
  • 3 Photos available
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    Air-conditioned room with free Wi-Fi, a furnished balcony, minibar, work desk and tea and coffee making facilities. The bathroom comes with a shower or bath, toiletries and towels for the swimming pool.

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    Double Room Single Use
  • Max 1 Adult
    •
  • 3 Photos available
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    Double room for single use. This air-conditioned room has free Wi-Fi, a furnished balcony, minibar, work desk and tea and coffee making facilities. The bathroom comes with a shower or bath, toiletries and towels for the swimming pool.

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    Double Room with Pool View
  • Max 2 Adults
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  • 3 Photos available
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    This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

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    Double Room Single Use with Pool View
  • Max 1 Adult
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  • 3 Photos available
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    This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

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    Superior Double Room with Pool View
  • Max 2 Adults
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    This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

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    Superior Double Room Single Use with Pool View
  • Max 1 Adult
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    This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

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    About This Property

    Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Ingls.All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. (Read More) The private bathroom comes with a hairdryer.The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week.There is a 24-hour reception and a tour desk. Maspalomas Golf course is 3 km away. You can hire a car and there is free on-site parking.In the Buffet Restaurant, in the winter season (November to April), gentlemen must wear long pants.

    MUR Neptuno Gran Canaria - Adults Only is featured in

    Guest Ratings For This Property

    8.4
    Based on 841 Reviews
    100% verified reviews

    Comfort

    8.92

    Cleanliness

    8.96

    Value For Money

    8.3

    Facilities

    8.53

    Guest Reviews

    Laurence
    solo traveller
    8.0
    Very good
    Very good
    Friendly staff
    very poor gym facilities

    Published on 05 Jan 2024

    Ioan
    young couple
    1.0
    Bad
    A disappointment
    The location of the hotel is great. However, it shouldn't be 4 stars.
    The re-used food from the day before or from lunch made me sick. The sewage smell in the hotel lobby and restaurant area. The rude staff. The fact that they have no rules when it comes to the sun beds being booked in advance by guests and then going for shopping. The rooms outdated I think from like the 60's. Definitely not worth the money and 4 stars.

    Published on 03 Jan 2024

    Andy
    young couple
    9.0
    Superb
    A chilled oasis set yet perfectly located for the Yumbo
    Great location, in the heart of things but feels a quiet oasis around the pool. Restaurant food excellent - fresh and varied choice. Staff very attentive.

    Published on 02 Jan 2024

    Peter
    young couple
    4.0
    Disappointing
    Enjoyed the holiday its been 6 years since last in Neptuno staff fabulous, rooms comfortable and clean, food is horrend
    Staff, room, shower,location.
    Food, is gone from bad to worse.

    Published on 25 Dec 2023

    Anonymous
    solo traveller
    7.0
    Good
    It's definitely a great value stay. Very much worth booking if you're going to
    Great facilities, although a little worn in places. Amazing breakfast. Lovely staff and service. Pretty much everything is good about the hotel.
    Had a little bug problem in my bathroom, which was unsolved. Although the staff did try their best to fix it.

    Published on 23 Dec 2023

    Unnur
    solo traveller
    6.0
    Pleasant
    Pleasant
    The room was very good and most staff were lovely, thanks.
    The sunbeds were awful. All the stairs to reception and dinner area were not so good.

    Published on 20 Dec 2023

    Gary
    young couple
    9.0
    Superb
    Booked to return next year, so I think that says it all.
    Location and most staff where very friendly. There was a good selection of foods for all meals.
    We would have preferred a room with a pool view, has requested. We had the option of moving halfway through our holiday but decided not to. The room we had was fine, no major issues. One or two of the staff appeared very unfriendly.

    Published on 15 Nov 2023

    Dale
    solo traveller
    10.0
    Exceptional
    Very relaxing and enjoyable
    Friendly staff, great location, nice pool and breakfast ;-). Highly recommend
    All good

    Published on 09 Nov 2023

    David
    solo traveller
    9.0
    Superb
    Its getting more expensive to stay there.
    The location and the friendly staff.
    Nothing apart from guests reserving sun bed with towels.

    Published on 27 Oct 2023

    Portsmouth
    group
    8.0
    Very good
    Very good
    food very good at all meals breakfast and dinner
    no favility for charging electric rented mobility scooter. had to use their hotel next door with for someone with mobility problems is too far away

    Published on 23 Oct 2023

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    Top Facilities

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