Nova Gold Hotel Pattaya

Business facilities

• Fax/photocopying

Activities

• Tour or class about local culture

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Pool
• Food
• Parking
• Wifi

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Non smoking rooms
• Lift
• Designated smoking area

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Raised toilet
• Upper floors accessible by stairs only
• Upper floors accessible by elevator
• Toilet with grab rails
• Accessible by lift
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Shower cap
• Hairdryer
• Shampoo
• Bath
• Shower
• Body soap
• Toilet
• Bathrobe

Room Amenities

• Pool with a view
• Cots
• Air conditioning
• Wardrobe or closet
• Desk
• Seating area
• Iron
• Safety deposit box
• Trash cans
• Pool towels
• Non feather pillow
• Ironing facilities
• Hardwood or parquet floors

Food & Drink

• Refrigerator
• Electric kettle
• Grocery deliveries
• Packed lunches
• Outdoor furniture
• Bottle of water
• Tea/coffee maker

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Fire extinguisher

Cleaning services

• Daily housekeeping

Services & Extras

• Towels
• Key card access
• Towels/sheets (extra fee)
• Wake up service

Media & Technology

• Cable channels
• Tv
• Satellite channels
• Flat screen tv
• Telephone

Common areas

• Sun terrace

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Luggage storage

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Entertainment and family services

• Babysitting/child services

Pool and wellness

• Massage
• Back massage
• Hot tub/jacuzzi
• Foot massage
• Public bath
• Fitness centre
• Neck massage
• Fitness
• Head massage
• Full body massage
• Hand massage
• Sun loungers or beach chairs

Outdoor & View

• City view
• View
• Quiet street view
• Balcony

Bath/Hot spring

• Open air bath