Novotel Aix-en-Provence Pont de L'Arc

Avenue Arc de Meyran
7.8
106 reviews

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This property has been featured in "27 Luxury Hotels In Aix En Provence ".

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Room Types Available

Family Room with One Double Bed and One Sofa (2 persons)
  • Max 2 Adults
    •

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    Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.

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    Classic Room with One Double Bed and One Sofa
  • Max 3 Adults
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    Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.

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    Executive Room with a Double Bed
  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

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    Standard Double Room
  • Max 2 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

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    Executive Room with One Double Bed and One Single Sofa Bed
  • Max 3 Adults
    •

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    Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.

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    About This Property

    Featuring an outdoor swimming pool, the Novotel Aix-en-Provence Pont de l'Arc is located 4 km from the historic center and provides easy access to the TGV station and Featuring an outdoor swimming po (Read More)ol, Novotel Aix-en-Provence Pont de l'Arc is located 4 km from the historic center and offers easy access to the TGV station and Marseille-Provence Airport. The completely renovated rooms can accommodate between one and four people and include air conditioning, a desk, a kettle, a refrigerator, a flat-screen TV and a private bathroom with a shower. On site, you will find a restaurant, a bar, meeting rooms and free and secure outdoor parking as well as Tesla charging stations

    Novotel Aix-en-Provence Pont de L'Arc is featured in

    Guest Ratings For This Property

    7.8
    Based on 106 Reviews
    100% verified reviews

    Comfort

    8.55

    Cleanliness

    8.48

    Value For Money

    7.5

    Facilities

    7.84

    Guest Reviews

    Anouck
    review category business travellers
    3.0
    Poor
    Poor
    Staff was nice.
    This hotel is far from what is expected for a 4 stars hotel in 2023. My room felt like it was made and furnished in the 90's, not to mention the mattress that was very unconfortable (so old I could feel the springs) and the sheets not appropriated (no fitted sheets to cover 2 joint single mattresses which led me to strungle with the under sheet all nigh). Plus, you can hear the voices coming from the rooms around. Over 300 for 2 nights, it's unacceptable.

    Published on 26 Sep 2023

    David
    young couple
    5.0
    Passable
    Old, very old
    Enough parking, good location to travel around and to airport. Garden is nice and outside area of breakfast is nice.
    It is really very very very old hotel, never saw Novotel on that quality before. Stains everywhere non removable, furniture prehistoric and scratched, carpet with dust, windows dirty Also they dont cook, they unfreeze and warm up pizza.

    Published on 26 Sep 2023

    Michael
    young couple
    7.0
    Good
    Good
    Piscine
    Some decor and carpet etc needs refreshing as showing signs of wear and tear

    Published on 16 Sep 2023

    Barttelot
    young couple
    4.0
    Disappointing
    Fine except for dinner
    Dinner was dreadful

    Published on 27 Jul 2023

    Bello
    family with young children
    10.0
    Exceptional
    Aix Mon amour
    The garden
    Nothing

    Published on 27 Jul 2023

    Mozhar
    review category business travellers
    5.0
    Passable
    Passable
    the staff was friendly
    The room was dirty, especially the carpet

    Published on 21 Jun 2023

    Artur
    young couple
    1.0
    Bad
    Horrifying.
    The worst hotel experience I have ever had. The room was in bad condition. The carpets were heavily stained, there were stains EVERYWHERE, even the curtains were stained. The furniture is very old, it needs replacement. Food in the restaurant was absolute nightmare. We got a burger with stinky boiled meat instead of minced meat. We also ordered so called salmon bowl which contained rice, that smelled like fridge, the vegetables from another dish, composed clearly few hours ago, the bowl was also full of water, and the salmon was not fresh. I have never in my life seen such things in a restaurant, even the cheapest one. When we complained to the waitress, she was not surprised at all. So I guess she was not hearing this for the first time. This hotel surely doesnt deserve 4 stars. I do not recommend it to anyone.
    (Read More)

    Published on 18 Jan 2023

    Steve
    family with young children
    6.0
    Pleasant
    Ok but not as good as before.
    location and bed.
    Hot Breakfast was cold at 07:00. Orange juice was off as strange taste, fizzy. Not as good as usual so skipped it following day. The hall outside the rooms is very tired and needs refresh. Rooms with piscine and garden view on the ground floor are better. Noisy people above on first night.

    Published on 26 Dec 2022

    Sabine
    family with young children
    7.0
    Good
    excellent location 4 stop-over
    nice Pool area, very friendly service
    motel style, carpet floor, charging station not working

    Published on 12 Oct 2022

    David
    young couple
    4.0
    Disappointing
    The stay was disappointing due to the hotel,however aix en provence centre was good.
    The gardens where very nice.
    The room was dated,It was difficult to get into the bed as there was only 6 inches of space on one side and the curtains needed washing.The carpet needed cleaning and the door key sometimes did not work. The gates to the car park were supposed to be locked at 8pm for security but were never locked as there was a longtime problem with the receptions system for monitoring the security. Similarly the TV in the bar area was not working and apparently this was reported 3 weeks ago. The reception staff where unable to offer any advice of what to see and when asked were the garden centres where they sent us to a Florist!!
    (Read More)

    Published on 29 Sep 2022

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

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    All Facilities for Novotel Aix-en-Provence Pont de L'Arc

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Live sport events (broadcast), Table tennis, Hiking.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms.
    Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by elevator.
    Bathroom Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Sofa, Soundproofing, Sofa bed, Air conditioning, Heating, Dressing room, Desk, Carpeted, Safety deposit box.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Restaurant, Minibar, Outdoor furniture, Packed lunches, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping.
    Services & Extras Towels/sheets (extra fee), Wake-up service, Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Invoice provided, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service.
    Entertainment and family services Kids' outdoor play equipment, Indoor play area.
    Pool and wellness Sun umbrellas, Sun loungers or beach chairs.
    Outdoor & View Terrace.

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