Novotel Rotorua Lakeside, Rotorua

This property has been featured in "14 Best Hotels In Rotorua ".

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Top Facilities

parking

bar

food

wifi

pool

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Check Room Options And Availability

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Superior Twin Room with Two Double Beds

Max 2 Adults

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This spacious, air-conditioned room features a 42-inch LED TV and bed side USB charging ports. It also includes a large work desk and tea and coffee making facilities.

Superior Twin Room with Two Double Beds Lake View

Max 2 Adults

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This spacious, air-conditioned room features beautiful lake views. Guests can enjoy an en suite bathroom. It also includes internet access, a work area, an LED TV and bed side USB charging ports.

Superior King Room

Max 2 Adults

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This air-conditioned room features an LED TV and bed side USB charging ports. It also includes a large work desk and tea and coffee making facilities.

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All Facilities for Novotel Rotorua Lakeside

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling, Golf course (within 3 km).
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Additional toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Drying rack for clothing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Restaurant, Kid-friendly buffet, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Pay-per-view channels, Cable channels, TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out, Luggage storage, Currency exchange.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
Pool and wellness	Hot spring bath, Hot tub/Jacuzzi, Fitness centre, Fitness.
Outdoor & View	City view, Landmark view, View, Lake view.

Location & Nearby Places

Rotorua CBD (Central Business District) (0.5 Km from city center)

Tutanekai Street, Lake End

15 Nearby Attractions

Blue Baths Pool

0.5 km

Skyline Rotorua

0.5 km

Wingspan, Rotorua

0.5 km

Rotorua Canopy Tours

0.5 km

Zorb

0.5 km

Agrodome

0.5 km

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About This Property

Centrally located on the shores of Lake Rotorua, Novotel Rotorua Lakeside features a restaurant, a fitness centre, a geothermal spa and hot pools. Novotel Rotorua is in the heart of the city and provides guests with easy access to shopping, dining and entertainment outlets. Guests can relax with a walk around the lake or enjoy a fun day with the many activities on offer in Rotorua. Atlas Café and Restaurant offers buffet breakfast and dinner and a la carte lunch. Clarks Bar offers a bar snack menu, classic cocktails, local beers and wine and an extensive range of spirits. All air-conditioned rooms have a 42-inch flat-screen TV with 57 cable channels. Each room includes a large work desk, ironing facilities and tea and coffee making facilities, slippers and bathrobe. Novotel Rotorua is a 10-minute walk from the Polynesian Spa, a 5-minute walk from the QE Health Wellness & Spa and a short drive from many activities and geothermal sites.

Guest Ratings For This Property

7.4

Based on 3705 Reviews

100% verified reviews

Comfort

7.99

Cleanliness

7.83

Value For Money

7.13

Facilities

7.53

Guest Reviews

Simon

family with young children

3.0

Poor

Ok.

Location and helpful staff.

Had to pay for parking. Pool area needs a complete refurb (broken and cracked tiles, dirty). Bathrooms also need a refurb.

Published on 05 Jan 2024

Angelica

review category business travellers

6.0

Pleasant

Very close to the conference venue and walking distance from food shops. Amazing view from the front of the hotel.

The smell of the carpet in the hallway, smelt old and musty.

Published on 04 Jan 2024

Nichola

solo traveller

10.0

Exceptional

Loved it

Check in was efficient and my room was upgraded which was a bonus. Staff were friendly and helpful. Great breakfast onsite

Nil

Published on 04 Jan 2024

Siunipa

with friends

8.0

Very good

Just the pool was very small.

Published on 04 Jan 2024

Anonymous

family with young children

6.0

Pleasant

5/10 staff and bed.

The bed only

The bathroom not cleaned and drinking water is from bathroom its disgusting, no microwave for toddlers to heat milk. I wouldnt book that hotel again. Just staff is freind

Published on 03 Jan 2024

Grace

family with young children

4.0

Disappointing

Its really old. Not worth the price. Carpet its so dirty and the bathroom its way too old. Breakfast $34 per person. Its really not worth the price.

Published on 02 Jan 2024

Long

family with young children

10.0

Exceptional

We just love this place. Always excellent, clean and comfortable room, enjoyed the swimming pool and the spa. Friendly and kind staff.

Published on 02 Jan 2024

Lisa

young couple

8.0

Very good

Would stay again.

We loved the room.

The buffet wasn't that good.

Published on 31 Dec 2023

Angelina

solo traveller

3.0

Poor

Not the best stay this time sadly :-(

The staff are always lovely and friendly, they seemed very short staffed this time, a few things had run out on the buffets at dinner and breakfast and it took a long time to be replenished but the staff were very apologetic about the wait times etc.

Often stay at Novotel, this time the room I was given was a disability room, while it said city view when I booked it was the back of the hotel looking onto car park and construction across road. It was a very tired looking room the carpet was very stained definitely not the usual standard I get, bathroom door opened into the bed, so pretty disappointing for $464 night it was the worst one Ive ever stayed in there.

Published on 31 Dec 2023