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Wai Ora Lakeside Spa Resort

Owhata (2 kms from Rotorua Airport (ROT))
77 Robinson Avenue, Holden's Bay

Ranked 3 out of 14 best hotels in rotorua

7.9
3771 reviews

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Room Types Available

Deluxe Double or Twin Room
  • Max 2 Adults
    •
  • 3 Photos available
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    Located on the ground floor, all deluxe studio rooms have a king bed which can be split to provide twin share accommodation. Rooms have modern tiled bathrooms with shower, enjoy uninterrupted views of Lake Rotorua from your patio.

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    Superior Suite
  • Max 3 Adults
    •
  • 5 Photos available
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    Located on a higher floor, this room has a spacious bathroom with a heated towel rail. Guests can enjoy uninterrupted views of Lake Rotorua from their private balcony.

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    Suite with Lake View
  • Max 3 Adults
    •
  • 3 Photos available
    •

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    This suite's special feature is the hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchenette features a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 2 beds.

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    Wai Ora Lakeside Spa Resort is featured in

    Guest Ratings For This Property

    7.9
    Based on 3771 Reviews
    100% verified reviews

    Comfort

    8.4

    Cleanliness

    8.37

    Value For Money

    8.12

    Facilities

    7.9

    Reviewers Mention About Wai Ora Lakeside Spa Resort

    The Wai Ora Lakeside Spa Resort offers a nice place to stay away from Rotorua Central, with rooms opening up to the swimming pool and beach access. Guests appreciated the basic amenities and helpful (Read More)late check-in assistance. The hotel has a beautiful location on Holdens Bay, clean rooms, and friendly staff. However, communication challenges were noted with some staff members. Breakfast is � la carte with limited options. The pool and jacuzzi were not utilized by these reviewers.

    Guest Reviews

    Dobromir
    young couple
    8.0
    Very good
    Very good
    A nice place to rest in Rarotonga, not so much for a SPA or other experiences. The room was relatively comfortable as was the bed. The bathroom had a massage tub, however it did not look very clean and we never used it. It is well situated next to the lake shore, suitable for great walk-arounds.
    The SPA experience feels like just on paper. There are a couple of massage tubs outside the Hotel and a small pool next to them. Not really useful, however there are great SPA and hot tubs in the town of Rarotonga. The restaurant was under repair and the nearest place to eat was 5 km away, so car was a must.

    Published on 04 Jan 2024

    Mikki-tae
    young couple
    9.0
    Superb
    Lakeside Manor
    Was a private location
    Lake Flys

    Published on 03 Jan 2024

    Andrew
    young couple
    8.0
    Very good
    Very good
    Well priced, nice meal, clean and quiet, hot tub
    Bed was hard

    Published on 03 Jan 2024

    Justina
    solo traveller
    8.0
    Very good
    Great little hideaway
    Location is beautiful. Just far enough away that you don't have the chaos of Rotorua but close enough that you can enjoy a five minute car ride to the excitement. Rooms are much bigger than they appear, bathrooms too.
    There is not a ramp down from reception to the rooms, so I had to carry my bag. After hours entrance sent you by a smelly dumpster for the restaurant.

    Published on 02 Jan 2024

    Emily
    young couple
    6.0
    Pleasant
    Pleasant
    Air con in room, staff were pleasant and helpful.
    Not much sound proofing, could hear the people next door.

    Published on 02 Jan 2024

    Anna
    young couple
    7.0
    Good
    Room wasnt made up on arrival then move to second room had also not been cleaned from previous guests.
    Location
    Room wasnt made up on arrival

    Published on 02 Jan 2024

    Moralita
    solo traveller
    6.0
    Pleasant
    It wasnt a 4 stars experience much more like 3 star
    The resort style setup
    It is a bit old and looks like it needs an uplift to keep its 4 star status

    Published on 01 Jan 2024

    Martin
    young couple
    5.0
    Passable
    It did the job for what we needed but for the price I would have expected more, maybe one free meal.
    The beds were very comfy and room was a great size.
    Bathroom fan was filthy, and vanity basin needed a bleaching good clean. Light in bathroom was very bright when needing to go in the middle of the night. Bugscreens would be fantastic so we could have ventilation over night as the room got very warm and stuffy. Heat pump was too noisy to have on over night .

    Published on 30 Dec 2023

    Kenneth
    family with young children
    10.0
    Exceptional
    Everything was just wonderful!
    They had small good store they ran out of their office. One night after closing my adult son knocked on the door he explained his Mum had a terrible headache and was there any way he could purchase some Panadol (Aspirin) for her. They opened up and let him by some and his mother's headache was relieved! It was very nice and we would come back for sure!

    Published on 30 Dec 2023

    Victoria
    young couple
    4.0
    Disappointing
    Needs improvement in spa, communication and food choice in restaurant and more staff
    One member of staff doing multiple roles such as receptionist, bar, concierge, spa bookings, restaurant. No spa treatment bookings available during stay, no advisory to book spa treatments before stay. Sauna and steam broken out of use, hot pool was not hot, outside shower no warm/hot water. Felt unorganised and dysfunctional. Hotel restaurant offered poor food selection.

    Published on 29 Dec 2023

    Location & Nearby Places

    Owhata (5.0 Km from city center)

    77 Robinson Avenue, Holden's Bay

    15 Nearby Attractions

    Motion Entertainment

    3.2 km

    Rotorua Museum of Art and History

    4.2 km

    Government Gardens

    4.4 km

    Polynesian Spa

    4.4 km

    Tamaki Maori Village

    4.5 km

    Blue Baths Pool

    5.0 km

    Ohinemutu

    5.0 km

    Redwoods Forest

    5.1 km

    Skyline Rotorua

    5.2 km

    Wingspan, Rotorua

    5.2 km

    Rotorua Canopy Tours

    5.2 km

    Zorb

    5.2 km

    Agrodome

    5.2 km

    Redwood Treewalk

    5.2 km

    Rotorua Hot Springs

    5.2 km

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    Top Facilities

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    All Facilities for Wai Ora Lakeside Spa Resort

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Beach, Happy hour.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Miscellaneous Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Hot tub, Tile/marble floor, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Microwave, Kitchenware, Restaurant, Breakfast in the room, Kitchenette, Dining table, Kid meals, Dining area, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Towels/sheets (extra fee), Key access.
    Media & Technology Cable channels, TV, Streaming service (like Netflix), Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Picnic area.
    Reception services Concierge service, Invoice provided, Private check-in/check-out, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Massage, Kids' pool, Beachfront, Beauty Services, Light therapy, Spa/wellness packages, Outdoor pool, Manicure, Body scrub, Spa lounge/relaxation area, Waxing services, Hot tub/Jacuzzi, Body wrap, Swimming Pool, Body treatments, Facial treatments, Spa facilities, Pedicure, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Accessible parking, Shuttle service.
    Outdoor & View Pool view, Terrace, Patio, Landmark view, View, Lake view, Garden view, Balcony.
    Bath/Hot spring Open-air bath.

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