Oasis Palm - All Inclusive, Cancun

This property has been featured in "50 Resorts In Cancun ".

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Top Facilities

parking

bar

wifi

pool

food

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Family Suite

Max 4 Adults

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The spacious family room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

Standard Room

Max 4 Adults

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The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer.

Superior Double or Twin Room

Max 4 Adults

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The spacious twin/double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This twin/double room features a flat-screen TV with cable channels.

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All Facilities for Oasis Palm - All Inclusive

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Aerobics, Water park, Tennis equipment, Beach, Billiards, Stand-up comedy.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom	Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Hairdryer.
Room Amenities	Air conditioning, Ironing facilities, Iron, Safety deposit box.
Food & Drink	Coffee machine, Kid meals, Restaurant, Grocery deliveries, Kid-friendly buffet, Outdoor furniture, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Wake-up service, Towels, Key card access, Alarm clock.
Media & Technology	Radio, Cable channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area, Games room.
Reception services	Concierge service, Invoice provided, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles, Kids' club, Entertainment staff, Babysitting/child services.
Pool and wellness	Sun umbrellas, Private beach area, Hair cut, Massage, Water slide, Beachfront, Beauty Services, Facial treatments, Spa facilities, Pedicure, Manicure, Spa and wellness centre, Spa lounge/relaxation area, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service.
Outdoor & View	Lake view, Garden view, View.

Location & Nearby Places

Zona Hotelera (7.1 Km from city center)

Boulevard Kukulkan Km 4.5

5 Nearby Attractions

Playa Tortugas

0.7 km

Chichen Itza

4.8 km

Isla Mujeres

6.2 km

El Rey Ruins

9.2 km

Playa Delfines

9.2 km

About This Property

Set next to El Embarcadero pier in Cancún’s Hotel Zone, Oasis Palm - All-Inclusive has 200 metres of private beach. This Mexican-style resort offers outdoor pools, a spa, shops and restaurants. The air-conditioned rooms at the Oasis Palm feature a private bathroom. Each one comes with cable TV, and many have fantastic sea views. The Oasis Palm’s 5 restaurants range from Japanese to seafood to Mexican food. There are also 6 bars, including a swim-up bar and a beach bar. Children can enjoy the kids’ restaurant and the activity programme. Numerous bars, restaurants and shopping centres can be found nearby. Other activities include Mexican cuisine courses and Tequila and Mezcal tastings. Downtown Cancún is around 5 minutes’ drive from the Oasis Palm, while Cancún Airport is 20 minutes’ drive away. Trips to Mujeres Island leave from the port next to the hotel.

Guest Ratings For This Property

7.1

Based on 1933 Reviews

100% verified reviews

Comfort

7.61

Cleanliness

7.56

Value For Money

7.11

Facilities

7.15

Guest Reviews

Jimmy

young couple

8.0

Very good

It is a good place to stay, but with some unhappy spots

The beach is very good. All the bars are amazing. The restaurants are very good. All service people are very friendly. The bedroom is big, clean. Hotel introduction by the apps online or electronic screen in the main hall is very clear and convenient.

Air conditioning is not very satisfied. Front desk at middle night is not very nice when I need help, especially I cannot speak Spanish. The king size beds on the beach are very bad idea. The beds destroy the natural beauty of the beach. My shower room has slope and very slippery. The air conditioning in my bedroom cannot be effectively adjusted, especially when heating is needed. WIFI in the hotel does not cover enough, especially at end of building. Check in and check out time is too long. Especially check out time is no acceptable. The hotel should introduce its daily programs, activity locations by a booklet. That will be friendly to all kinds of people.

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Published on 27 Dec 2023

Anatoliy

young couple

7.0

Good

The hotel staff does not speak English and does everything very slowly. Check in - 35 minutes!!!!! However, I did not receive any information about the restaurants, their work or other information about the hotel. I had to go down from the room again and find out information. There was also a problem with the security box in the room - I could not understand how this old system works. There was a hole in the door of the box and at first I thought it was broken. I had to go downstairs again and look for someone to help me. It turns out that I needed to get from one of the services a mechanical block with a large iron key, which I had to insert into a hole in the door of the safe and then plug it. And in the future, all the days, wherever I was, I had to carry this key with me. Very, very uncomfortable. I've never seen such a stupid system. Especially when you wear swimming trunks to the beach or pool. Where should I put this key? Again, when I checked in, no one explained anything.

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Published on 09 Dec 2023

Luis

group

3.0

Poor

Ok

Breakfast was ok . Nice hotel . service was so,so

Room close to big air-conditioning machines too loud . Power when off for a while and water was off for 1 night. Room look old ,

Published on 03 Dec 2023

Alexandra

family with young children

6.0

Pleasant

If you can pay a little more for a different hotel, do it.

You can stay until 6pm the day of checkout, food is okay,

You need to make a line of 30-40 minutes for breakfast, lunch and dinner. You have to make a 20-30 minutes line for checkout. It does not feel like beach/sea, more like a big pool. People from next door hotel can enter and use everything but we cannot use theirs. Staff members are always saying with that bracelets yo cannot do it but the other hotel can, which feels like discrimination. I would recommend it, I know it is the cheapest all inclusive but if you can pay a little more, do it.

Published on 27 Nov 2023

Ignacio

young couple

9.0

Superb

It was a great deal and a wonderful place to enjoy your vacation.

Published on 26 Nov 2023

Karen

family with young children

4.0

Disappointing

Not worth the money

Not much. Price was the only good thing.

The room was very noisy. Our window on 2nd floor faced the main building hvac fans and the noise was constant day and night. And the overall felling was just old. Staff was not very helpful (could not help with room noise, room was not cleaned every day). Food quality was really low. Pasta was way overcooked, meat was stiff and dry and the overall look was not good. Cocktails were mostly sugar on melted ice. One of the pools for kids was available only for the kids club. Very limited entertainment at night. And of course most of the stuff is available for Oasis Grand Palm only.

Published on 24 Nov 2023

Rene

family with young children

6.0

Pleasant

For the money paid, ok stay

Good location for small children. The sea is shallow and with small waves almost like a lagoon where the children can swim without worries. Breakfast is good and tasty.

Rooms are not sound proof and aged.

Published on 03 Nov 2023

Carlos

family with young children

7.0

Good

All areas were nice. But the shower in the room was always dripping water. We were just worried to for the waste and increase of labor for employees since the water came to the floor outside the shower.

How we were approach for the offer for future visits. Almost every single day someone asked us to know the facilities on exchange of free stuff. Food was good in most of restaurants but to reserve and no show being charged it make me be disappointed thats no freedom.

Published on 29 Oct 2023

Sarah

family with young children

7.0

Good

Good and enjoyable

Good food room nice had no time to experience restaurants with reservation but believe would be nice as well as entertainment in the evening would have been nice but no chance to experience due to short time

Staff at checkin should give more info on what can be done on and around property as well as outside property, Concierge should not only answer questions asked but give information of property and around, safe in room should not come at an extra charge

Published on 27 Oct 2023