Patong Bay Hill Resort, Phuket

This property has been featured in "60 Best Resorts In Phuket With Private Pool ".

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Room Types Available

One-Bedroom Suite

Max 2 Adults

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This spacious suite features a balcony, a sofa seating area and a flat-screen TV.

Premier Suite with Jacuzzi

Max 2 Adults

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Guests will have a special experience as this suite provides a spa bath. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as pool views. The unit has 1 bed.

Premier Suite

Max 2 Adults

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This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

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About This Property

Situated on a hill and 2.4 km from the beachfront, Patong Bay Hill Resort & Spa offers spacious suites and a large outdoor pool. Free WiFi is available. The air-conditioned suites offer a sofa seati (Read More)ng area with a coffee table, a flat-screen TV and a balcony or patio. There is also a kitchenette with microwave and a refrigerator. A shower, hairdryer and free toiletries can be found in the en suite bathroom. Some suites come with a sea view and all units provide complimentary bottled water. Facilities and services at this property include a restaurant, bar and a 24-front desk. Free parking is available for guests who drive. Less than a 5-minute drive from Phuket Simon Cabaret, Patong Bay Hill Resort & Spa is a 10-minute drive from the rest of Patong's shopping and dining options. This also includes the bustling nightlife on Bangla Road. Phuket International Airport is a 1-hour drive north of the property.

Patong Bay Hill Resort is featured in

60 Best Resorts In Phuket With Private Pool

฿ 1,170 onwards

Guest Ratings For This Property

7.0

Based on 650 Reviews

100% verified reviews

Comfort

7.86

Cleanliness

7.7

Value For Money

7.21

Facilities

7.34

Guest Reviews

Tiffany

group

3.0

Poor

Worst hotel Ive stayed in Thailand - its not cheap but its so run down the pools have missing tiles everywhere the sh

Nothing

I didnt like anything in the hotel

Published on 02 Jan 2024

Hollie

young couple

5.0

Passable

The resort was lovely in terms of the communal areas, the main swimming pool seemed great with a bar in the middle and the breakfast had a lot of options

The room was very old fashioned, the beds werent comfy, we had a swimming pool outside our balcony door but a lot of tiles had came off

Published on 31 Dec 2023

Khalid

young couple

4.0

Disappointing

Patong Bay Hill Resort review

Pools

There are many basic amenities missing in the room service, such as an iron, bathrobes, shoes, and a variety of buffet meals. These are things that should not be lacking in five-star resorts. I will definitely not repeat the experience in this resort. Despite the beauty of the place, services are essential and should not be compromised for the sake of cost-saving.

Published on 24 Dec 2023

Zihan

young couple

9.0

Superb

Organized resort with comfortable stay

The resort has a good suit with essentially required items in the room. I liked the pool access with the room. The resort provides a 24 hrs reception to room transportation service. You just need to call the desk. Another good thing about the resort is that they have shuttle service to and from patong beach & Bangla road. Maybe four times a day. Suits are clean and have a hill view. Their breakfast options are well and organized. The pool, bar and restaurant are also cool. They provided beach towels and an umbrella which were helpful. Overall the resort is comfy, disciplined, clean and maintains a standard. And lastly this resort is definitely a good value for money.

(Read More)

Location is the main downside of this resort. You need to walk down or up through the hilly slop quit road if you want to go to the transport Hub of the city. If the resort authority keeps the provision of 24 hrs vehicle support up to and from the pearl circle that would be great. Round Soaps are very uncomfortable rather liquid soaps are preferable while planning daily washroom cosmetics . Also the resort should provide two pairs of one time slippers during daily house keeping.

Published on 23 Dec 2023

Sarah

family with young children

5.0

Passable

No information is explained on the check in and no manual in room to get information. Staff at reception were rude and just playing on their mobile while customer standing waiting. If you prefer walking distance this is not the one to stay. At least 20mins to walk down on the street as it is up on the hill.

Customer service at reception is very poor. Breakfast buffet is not worth it.

Published on 21 Dec 2023

Gemma

family with young children

5.0

Passable

Rooms are beautiful but thats about it

Room was stunning

Reception staff rude and unhelpful. Which seemed to be the only place we have encounter this in Thailand. The room we booked wasnt available even though I had booked 6months in advance, also had pre organised an extra bed for my daughter so it was ready on arrival that wasnt arranged for us so we had to try and get that sorted which is the last thing you want after a day of travelling and seemed a very hard task. Pools are lovely but tiles broken in main pool and room pool.

Published on 20 Dec 2023

Khitish

young couple

10.0

Exceptional

Its location and service

It's linked with external services for bike rentals. There were two staff members: a woman and a man. The man was quite rude and initially refused to return my deposit, leading to an argument. It was only after threatening to report him to the hotel that he returned my deposit. The woman, on the other hand, was very pleasant. Also the man told me to go to police if I want.

Published on 16 Dec 2023

Gupta

group

3.0

Poor

Nothing

Very bad staff nobody responded we booked because of jacuzzi and that is not working we want half refund if possible

Published on 14 Dec 2023

Thiagarajan

family with young children

4.0

Disappointing

Nil

We had a frustrating experience with the shuttle service, room service, reception, room arrangements, and overall communication with the hotel management.

Published on 09 Dec 2023

Anonymous

young couple

5.0

Passable

Stay was good, pool was great but would go to a different resort if you guys are looking for a place with much better an

Pool was very good and the room was big and clean, only downside to this stay was the staff. There was 3 staff members in particular that made this stay terrible, one lady boy, one lady with braces, short and dark skinned and one lady with glasses. THEY WERE SO RUDE, not only to us but to other people staying at this resort. Didnt greet us, didnt tell anyone about the shuttle pick ups and made people wait in the rain and extremely long wait to check in/out. Manager should definitely have a talk with them because their behaviour towards residents staying at the resort is un-accep-table. ALSO when we checked in they told us our room would be ready at 2pm we arrived at 2:15pm and they said our room isnt ready and made us wait till 4:30pm. Be more professional guys!

(Read More)

I did not like the staff members at this resort. This resort is suppose to be a 4/5 star resort but their staff is horrible.

Published on 08 Dec 2023

Location & Nearby Places

Patong (9.3 Km from city center)

79 Hasib Pee Road, Patong, Kathu, Phuket, Thailand

15 Nearby Attractions

Simon Cabaret

0.8 km

Malin Plaza Patong

0.9 km

Patong Night Markets

0.9 km

Bangla Road

1.8 km

Patong Beach

2.1 km

Jungceylon

2.2 km

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Top Facilities

parking

bar

food

wifi

pool

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All Facilities for Patong Bay Hill Resort

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Happy hour, Pub crawls, Themed dinner nights.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Slippers, Bidet, Spa bath, Free toiletries, Hairdryer, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Drying rack for clothing, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Safety deposit box, Tile/marble floor, Private pool, Interconnected room(s) available, Heating, Socket near the bed, Air conditioning, Desk, Shallow end, Cleaning products.
Food & Drink	Wine/champagne, Kitchenware, Stovetop, Kitchenette, Coffee machine, Dining area, Room service, Refrigerator, Electric kettle, Microwave, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix).
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Sun umbrellas, Massage, Spa/wellness packages, Spa lounge/relaxation area, Foot massage, Back massage, Couples massage, Neck massage, Head massage, Spa and wellness centre, Full body massage, Massage chair, Hand massage, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Shuttle service (free), Airport drop off.
Outdoor & View	Terrace, City view, Pool view, Mountain view, View, Sea view, Balcony, Garden view.
Shops	Minimarket on site.

Patong Bay Hill Resort

Check Room Options And Availability

Room Types Available

About This Property

Patong Bay Hill Resort is featured in

Guest Ratings For This Property

Guest Reviews

Tiffany

Poor

Worst hotel Ive stayed in Thailand - its not cheap but its so run down the pools have missing tiles everywhere the sh

Hollie

Passable

Passable

Khalid

Disappointing

Patong Bay Hill Resort review

Zihan

Superb

Organized resort with comfortable stay

Sarah

Passable

Passable

Gemma

Passable

Rooms are beautiful but thats about it

Khitish

Exceptional

Exceptional

Gupta

Poor

Poor

Thiagarajan

Disappointing

Disappointing

Anonymous

Passable

Stay was good, pool was great but would go to a different resort if you guys are looking for a place with much better an

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