Protels Crystal Beach Resort, Marsa Alam

This property has been featured in "27 Best Hotels In Marsa Alam ".

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Room Types Available

Standard Double Room

Max 3 Adults

7 Photos available

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This double room features a spa bath. Boasting a terrace with garden views, this double room also features air conditioning and a flat-screen TV. The unit has 2 beds.

Superior Double Room

Max 3 Adults

7 Photos available

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Boasting a terrace with sea views, this double room also offers air conditioning and a flat-screen TV.

Family Room

Max 3 Adults

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Featuring a terrace with garden views, this family room also provides air conditioning and a flat-screen TV. The unit offers 3 beds.

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About This Property

Facing the beachfront, Protels Crystal Beach Resort offers 4-star accommodation in Marsa Alam City and has a fitness centre, garden and terrace. Boasting a kids' club, this property also provides gue (Read More)sts with a water park. There is a restaurant serving Italian cuisine, and free private parking is available.At the hotel, rooms are equipped with a balcony. The rooms include air conditioning and a flat-screen TV, and some rooms at Protels Crystal Beach Resort have a sea view.The accommodation offers a buffet or continental breakfast.At Protels Crystal Beach Resort guests are welcome to take advantage of an indoor swimming pool. Guests at the hotel will be able to enjoy activities in and around Marsa Alam City, like snorkelling.Speaking Arabic, German, English and Russian at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area.Marsa Alam International Airport is 42 km from the property.

Protels Crystal Beach Resort is featured in

Guest Ratings For This Property

8.3

Based on 161 Reviews

100% verified reviews

Comfort

8.69

Cleanliness

8.61

Value For Money

8.64

Facilities

8.29

Guest Reviews

Martina

young couple

6.0

Pleasant

Everyone from the staff was very nice and kind, especially at the reception, restaurant and from the rooms cleaning staff. The beach has a great access to the reef where you can do great snorkels. Overall good value for the price if youre looking for a basic place to stay while doing snorkeling and diving and some other excursions.

Structure and facilities should be definitely better for a 4 stars. The furniture inside of the rooms felt old and some areas (like the gym or the spa center) were absolutely not sufficient for a resort. Gyms bathrooms and showers were a shame, completely lacking of the very basics. The vendors from the resort were at the beach all the time, being extremely pushy and some of them pretty invasive, not respecting personal spaces and insisting literally everyday to sell me and my partner every possible excursion, to the point of almost stalking us. Some of them were repeatedly asking us where did we go where we were not at the resort, why we didnt book an excursion with them and that we had to do so. I understand that selling guests activities is their jobs, but there are different ways of doing it. Restaurant was fair but it was not offering a great variety of food and I personally didnt like the way the buffet was disposed. WiFi was working very poorly and only in some common zones.

(Read More)

Published on 04 Jan 2024

Anglica

young couple

10.0

Exceptional

We really enjoyed spending a week at Protels. All the members are friendly, helpful & always smiling. The managers are very friendly, gave us all the support needed, and looked after us. We had much fun with the entertainment team. The clearness made our room impeccable every day (very well cleaned). All the waitresses are friendly and polite, always giving they best to help. Loads of different options of food, Arabic taste. The building is the same as the pictures. Long beautiful beach, and the coral reef is awesome for snorkelling. Everything was great! Thanks to all the Prostel members.

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The only thing missing is a Dive school/shopping. We had to go to a nearby resort to get a diving pack.

Published on 26 Nov 2023

Ayman

family with young children

9.0

Superb

The staff were very friendly, especially the staff at the restaurant and the reception

Published on 08 Nov 2023

Esra

group

10.0

Exceptional

An inclusive place with all the activities possible in Marsa Alam

Its a great value for money, an inclusive place with all the activities possible in Marsa Alam. The snorkling there is something else. We could see a turtle right there while weve been trying to find any in different deatinations in Marsa Alam. Theres a diving club too if youre a diver. The animation team spiced things up all day and night. The location is perfect, yet you wouldnt need anything outside the hotel. Finally, the exceptional service and the welcoming staff did all the magic. We asked for a late checkout. The hotel offered us a free late checkout, a lunch meal, and even extra meals to take away with us! That was really generous. We are greateful and well definitely come back again.

(Read More)

Nothing.

Published on 30 Oct 2023