Sercotel Arenal Bilbao

Los Fueros, 2
8.6
3398 reviews

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This property has been featured in "50 Best Hotels In Bilbao ".

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Room Types Available

Habitacion Basica Individual
  • Max 1 Adult
    •

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    This elegant, air-conditioned room features satellite TV, a work desk, minibar and a private bathroom with a hairdryer.

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    Habitacion Clasica con vistas a la ciudad - 2 camas
  • Max 2 Adults
    •
  • 1 Photo available
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    Providing free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The twin/double room provides air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV. The unit offers 2 beds.

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    Superior Double or Twin Room
  • Max 3 Adults
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  • 2 Photos available
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    The spacious twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a bidet. The twin/double room features parquet floors, a seating area with a flat-screen TV, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

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    Habitacion Doble Basica
  • Max 2 Adults
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  • 1 Photo available
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    This air-conditioned double room has a desk, a patio, an inner courtyard view and a private bathroom. The unit has 1 bed.

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    Habitacion clasica con vistas a la ciudad - 1 Cama Doble
  • Max 2 Adults
    •
  • 1 Photo available
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    The twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The twin/double room offers a minibar, a wardrobe, a safe deposit box, parquet floors and a flat-screen TV. The unit offers 1 bed.

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    About This Property

    Conveniently located in the Bilbao City Centre district of Bilbao, Sercotel Arenal Bilbao is set 100 metres from Arriaga Theatre, 300 metres from Catedral de Santiago and 100 metres from Casco Viejo (Read More)Metro Station. Featuring a shared lounge, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a 24-hour front desk. At the hotel, all the rooms are fitted with a desk and a Smart TV. All guest rooms feature a minibar. A Buffet breakfast is available every morning at Sercotel Arenal Bilbao. Popular points of interest near the accommodation include Funicular de Artxanda, Bilbao Fine Arts Museum and Guggenheim Museum Bilbao. The nearest airport is Bilbao Airport, 14 km from Sercotel Arenal Bilbao.

    Sercotel Arenal Bilbao is featured in

    Guest Ratings For This Property

    8.6
    Based on 3398 Reviews
    100% verified reviews

    Comfort

    9.01

    Cleanliness

    9.05

    Value For Money

    8.41

    Facilities

    8.54

    Guest Reviews

    Gail
    family with young children
    10.0
    Exceptional
    Great location & staff
    Great property in a fabulous location. Lovely, hard working, staff. Thx. G

    Published on 29 Dec 2023

    Manuel
    young couple
    9.0
    Superb
    Superb
    Top location near Casco Viejo. Charming hotel.

    Published on 22 Dec 2023

    Nigel
    young couple
    10.0
    Exceptional
    Thanks, a great stay and fab location
    Amazing location and cleanliness and comfort
    A kettle in the room for a drink 1st thing would be a great help

    Published on 19 Dec 2023

    Ilaria
    family with young children
    9.0
    Superb
    Superb
    a 3 stars hotel but very, very close to a 4 stars.
    Almost perfect :-) I would have liked some sesame seeds or nuts or almonds and I would have preferred different kind of jam, more natural not the supermarket one (single portion in plastic, the quality was so and so but ok) also the croissants were ok but not exceptional. But as I said was It was almost perfect!

    Published on 15 Dec 2023

    Saijariina
    young couple
    4.0
    Disappointing
    Unpleasant experience
    Situation was good
    We did not got the room we had originally booked but we were down graded. We had two different explanations why this happened. When we were leaving for the dinner doors out were locked. We had to wait about 5 minutes before personel came. I find this as a safety risk in case of fire etc.

    Published on 08 Dec 2023

    Brigitte
    young couple
    9.0
    Superb
    Great start to our holiday!
    Quiet, central, very comfy bed

    Published on 05 Dec 2023

    Kaisa
    review category business travellers
    9.0
    Superb
    Nice stay in a nice city
    cosy room, very good location
    very hot in the room

    Published on 01 Dec 2023

    Anthony
    young couple
    8.0
    Very good
    Great hotel location with nice city views.
    Hotel was located in the historic quarter across the river from the train station. We walked from the train station, across the bridge, and hotel was at the corner. It took about 5-10 minutes to walk. The corner room was spacious with balconies and had a nice view of the opera theater across the street. We enjoyed sitting by the balcony looking out and seeing the activities along the street and town square. It was quiet and relaxing.
    Nothing, everything was good.

    Published on 30 Nov 2023

    Heather
    with friends
    5.0
    Passable
    Great city but would never stay with Sercotel again due to terrible customer service.
    The rooms were clean and breakfast was great. The location is perfect.
    The receptionist and the service. I booked a double/twin room but wasnt given the choice for a twin room. When arriving we were given a double and not helped to find a more suitable room or solve the problem. The other Sercotel very close by had a twin room available but the receptionist and manager refused to help us and move our reservation. We were made to feel like it was our fault we didnt have the correct room type even though no choice was given. Quite frankly the receptionist, David, was rude.

    Published on 30 Nov 2023

    Maryann
    solo traveller
    10.0
    Exceptional
    The staff was amazing, so kind and so helpful
    The restaurant downstairs looks amazing

    Published on 28 Nov 2023

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    Top Facilities

    parking

    wifi

    food

    bar

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    All Facilities for Sercotel Arenal Bilbao

    Category Facilities
    Business facilities Fax/photocopying.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Soundproof rooms, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Bidet, Hairdryer.
    Room Amenities Soundproofing, Air conditioning, Heating, Wardrobe or closet, Clothes rack, Desk, Hardwood or parquet floors, Socket near the bed, Seating Area, Iron, Safety deposit box.
    Food & Drink Electric kettle, Minibar.
    Safety & security Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms.
    Cleaning services Ironing service, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen.
    Media & Technology Radio, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, Invoice provided, Tour desk, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Outdoor & View City view, Patio, Landmark view, River view, View, Inner courtyard view.

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