Sergei Palace Hotel

13 Heleni ha-Malka Street - Show on map
8.2
631 reviews

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This property has been featured in "24 Luxury Hotels In Jerusalem ".

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Room Types Available

Single Room - Disability Access
  • Max 1 Adult
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  • 1 Photo available
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    With free WiFi, this air-conditioned room has a garden view, a flat-screen TV with satellite channels and a kettle. The private bathroom is equipped for guests with limited mobility and includes a hairdryer.

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    Deluxe Double Room
  • Max 2 Adults
    •
  • 1 Photo available
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    With free WiFi, this air-conditioned room has a flat-screen TV with satellite channels and a kettle. The private bathroom includes a hairdryer.

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    Deluxe Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
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    With free WiFi, this air-conditioned room has a flat-screen TV with satellite channels and a kettle. The private bathroom includes a hairdryer.

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    Junior Suite
  • Max 3 Adults
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  • 1 Photo available
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    With free WiFi, this air-conditioned junior suite has a seating area, a flat-screen TV with satellite channels and a kettle. The private bathroom includes a hairdryer.

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    Deluxe Suite
  • Max 3 Adults
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  • 2 Photos available
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    With free WiFi, this air-conditioned suite has a living room, a flat-screen TV with satellite channels and a kettle. The private bathroom includes a hairdryer.

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    Superior Double Room
  • Max 5 Adults
    •
  • 1 Photo available
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    Offering free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as garden views. The unit offers 4 beds.

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    Standard Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

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    Standard Twin Room with Garden View
  • Max 2 Adults
    •
  • 1 Photo available
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    Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.

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    About This Property

    In a prime location in Jerusalem, Sergei Palace Hotel provides air-conditioned rooms with free WiFi, free private parking and room service. With a garden, the property also features a terrace, as wel (Read More)l as a restaurant. The accommodation offers a concierge service, a tour desk and currency exchange for guests.At the hotel, every room is fitted with a desk, a flat-screen TV, a private bathroom, bed linen and towels. Every room includes a safety deposit box and some rooms will provide you with city views. All units will provide guests with a fridge.Speaking Arabic, English, Hebrew and Russian, staff at the reception can help you plan your stay.Garden of Gethsemane is 2.6 km from Sergei Palace Hotel, while Church of All Nations is 2.6 km from the property. Ben Gurion Airport is 49 km away, and the property offers a paid airport shuttle service.

    Sergei Palace Hotel is featured in

    Guest Ratings For This Property

    8.2
    Based on 631 Reviews
    100% verified reviews

    Comfort

    8.58

    Cleanliness

    8.77

    Value For Money

    8.0

    Facilities

    8.0

    Guest Reviews

    Udi
    group
    9.0
    Superb
    Superb
    Location , size, Restaurant is not working
    AC is not heating properly. The coffee facility is basic.

    Published on 02 Jan 2024

    Ela
    young couple
    10.0
    Exceptional
    Unforgetable weekend
    Historical place, small museum in the territory, cousy yard, clean room, personal care, friendly personal, good price

    Published on 30 Dec 2023

    Jaroslaw
    family with young children
    7.0
    Good
    Good
    Very nice and relaxing patio area inside the hotel.

    Published on 11 Nov 2023

    Ralph
    with friends
    10.0
    Exceptional
    Exceptional
    Great location

    Published on 08 Oct 2023

    Anonymous
    young couple
    2.0
    Very poor
    Fortunately our stay was short and the location to the old city was great
    Location
    No washcloths no ice mold in shower A/C barely worked Early check out not convenient front desk not always manned

    Published on 07 Oct 2023

    Orsolya
    family with young children
    9.0
    Superb
    Superb
    The facility is beautiful, staff is really helpful and the location is just perfect.
    Beds are too high and not too comfortable

    Published on 25 Sep 2023

    Ales
    family with young children
    9.0
    Superb
    I recommend this hotel for staying in Jerusalem.
    The location of the hotel is very good, near the Old City. Brakfast was delicious. The personal is friendly and helpful.

    Published on 31 Aug 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    Best hotel in Jerusalem!
    Everything!

    Published on 24 Aug 2023

    Esther
    family with young children
    10.0
    Exceptional
    Exceptional!
    We recently had the pleasure of staying at this remarkable hotel to celebrate my mother's 80th birthday, and we must say it was an experience beyond compare. From the excellent customer service to the serene atmosphere, every aspect of our stay was nothing short of exceptional. Throughout our visit, Alex, Bashar, and the rest of the staff went above and beyond to cater to every request and ensure that our celebration was truly memorable. Their dedication to ensuring our needs were met was evident in every interaction. The hotel is very centrally located within walking distance of the Old City and the vibrant Machaneh Yehudah Market, yet it manages to provide a peaceful oasis amidst the bustling city. The inner courtyard is a testament to this, with its beautiful and serene setting that provided the perfect backdrop for our celebrations. The rooms were impeccably clean, cozy, comfortable, and tastefully decorated, adding to the overall charm of the hotel. The breakfasts were a treat in themselves and Shadi and the rest of the breakfast stuff were extremely courteous and attentive to your needs. As part of our birthday celebrations, we had the pleasure of dining at the on-site restaurant. The experience was exceptional, thanks to the efforts of Anton, the restaurant manager, Yulia, and the entire restaurant staff. Their genuine efforts to make our evening memorable were evident in every detail, and their warm hospitality made us feel like honoured guests. The meals themselves were delicious and plenty. In conclusion, our time at this Sergei palace hotel was a truly remarkable experience. From the impeccable service to the stunning ambiance, every moment was filled with warmth and genuine care. We will undoubtedly return, eager to relive these wonderful memories and create new ones. Thank you to the entire staff for making our mother's birthday a celebration we will cherish forever.
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    Nothing

    Published on 24 Aug 2023

    Kaori
    solo traveller
    10.0
    Exceptional
    Exceptional
    Everything. Location is good. Staff is very friendly and helpful. When I can go Jerusalem again, Ill surely stay here again!

    Published on 14 Aug 2023

    Location & Nearby Places

    Jerusalem City Centre (1.8 Km from city center)

    13 Heleni ha-Malka Street - Show on map

    15 Nearby Attractions

    Dead Sea Tour

    0.7 km

    Church Of The Holy Sepulchre

    0.7 km

    Church of Holy Sepulchre

    0.8 km

    Tower of David

    0.9 km

    Armenian Quarter of Jerusalem

    1.1 km

    Via Dolorosa Jerusalem

    1.1 km

    Muslim Quarter of Jerusalem

    1.2 km

    Temple Mount

    1.2 km

    Western Wall

    1.3 km

    Dome of the Rock

    1.4 km

    City of David

    1.5 km

    Mount Zion

    1.7 km

    Israel Museum

    2.0 km

    Mount of Olives

    2.3 km

    Ramparts Walk

    2.3 km

    Yad Vashem

    4.5 km

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    Top Facilities

    Bar

    Wifi

    Garden

    Concierge service

    Food

    Shuttle service

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