Sheraton Lake Como Hotel

Via per Cernobbio 41/A
7.9
805 reviews

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This property has been featured in "50 Best Hotels In Como ".

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Room Types Available

Superior King Room
  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

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    Superior Twin Room
  • Max 2 Adults
    •

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    Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

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    Deluxe King Room
  • Max 3 Adults
    •

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    Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

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    Deluxe Twin Room
  • Max 3 Adults
    •

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    Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

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    Deluxe King Room with Pool View
  • Max 3 Adults
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    The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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    Deluxe Twin Room with Pool View
  • Max 3 Adults
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    This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

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    Deluxe King Room with Terrace
  • Max 3 Adults
    •
  • 3 Photos available
    •

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    This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

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    Suite
  • Max 4 Adults
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    This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views.

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    Suite with Pool View
  • Max 4 Adults
    •

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    This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views.

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    Prestige King Room
  • Max 2 Adults
    •

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    This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.

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    About This Property

    Set in a large park on the shores of Lake Como, Sheraton Lake Como Hotel features an outdoor seasonal heated pool, a free 24-hour gym, and a wellness area with a hot tub. Cernobbio is 1.5 km away. T (Read More)he elegant air-conditioned rooms are spacious and are decorated with Italian furniture. All feature a minibar and a 48" LED TV with satellite channels. Some rooms have a marble bathroom and parquet floors. Breakfast at this 4-star hotel is a sweet and savoury buffet that includes freshly baked bread and pastries, and a selection of organic food. Guests can choose from the property's three dining options: the informal all-day-dining restaurant Kincho, popular for its evening aperitif, Italian cuisine at Gusto, and the refined Michelin-starred experience at Kitchen. The hotel is just a 5-minute drive from both the Lago Di Como exit of the A9 Motorway and the Swiss border.

    Sheraton Lake Como Hotel is featured in

    Guest Ratings For This Property

    7.9
    Based on 805 Reviews
    100% verified reviews

    Comfort

    8.55

    Cleanliness

    8.44

    Value For Money

    7.04

    Facilities

    8.13

    Guest Reviews

    Umit
    family with young children
    9.0
    Superb
    Good place for relaxing
    Its very good location, staff is very nice and kind, restaurant have a very nice food
    Every where you see lizards exactly in your balkony, our room haved big balkony but we cant use it because of lizards.

    Published on 29 Oct 2023

    Meshari
    young couple
    9.0
    Superb
    Superb
    Everything but the location
    Nothing but the location

    Published on 25 Oct 2023

    Dragana
    solo traveller
    10.0
    Exceptional
    Highly recommended
    Professional and kind staff. Very nice breakfast. Specious rooms, small balcony. A few restaurants available.

    Published on 23 Oct 2023

    Alexander
    solo traveller
    9.0
    Superb
    Superb
    Front desk staff were very friendly. They gave me an early check in for 10am. Hotel blast was great and room had ample amenities and was clean
    Nothing

    Published on 18 Oct 2023

    Anna
    young couple
    3.0
    Poor
    Nobody explained us anything. Not which restaurantsthey have, not where we can park, nothing.
    Room was fine
    Service

    Published on 09 Oct 2023

    Malin
    with friends
    6.0
    Pleasant
    nice but not very helpful staff
    upon arrival we emailed the hotel to ask for early check in and also if we could get a room close to our friends also staying at Sheraton. However they couldnt promise anything which I think is weird. I called them the same day as checkin and still they couldnt promise anything. when we finally arrived the room was ready but that we didnt know. the whole experience with the reception staff was not nice.

    Published on 04 Oct 2023

    Phil
    young couple
    5.0
    Passable
    I should have stayed at the Hilton
    Inside bar and bartenders (Emmanuel and I forgot the young lady) we very good at their job. Sitting at the pool was nice.
    Definitely one of the worst 5 stays Ive had in 30yrs of travel. Not worth the EU$600/nt. Be mindful that transport from train to property difficult & property wont help you get a taxi. The room was ok. Shower amenities were empty bottles on the wall and only one robe/slippers for a couple to go to pool. At the Kitchen Restaurant we were forgotten after our first course, after 45min we got up to leave. the Front of House Mgr told us it was because they were really busy. At the pool bar the next day, I asked if they had an experienced bartender to make a Margarita o/t Rocks. The young lady said she knew what to do. See pictures of what they call Margarita o/t Rocks. Spa was freezing. During our 2days, there were at least 4 other guests at front desk complaining staff/property were not worth the cost of room charges and not performing to the level of Sheraton reputation.
    (Read More)

    Published on 02 Oct 2023

    Michael
    young couple
    10.0
    Exceptional
    The hotel, facilities, staff, food and location were all top drawer. We had the best time.
    The whole place was spotless and we felt at home the minute we walked through the door. Great location and the staff couldnt do enough for us. Well definitely be back!
    The fact we had to leave.

    Published on 01 Oct 2023

    Steven
    young couple
    6.0
    Pleasant
    Disappointed wont return.
    View
    Remote, not very clean, staff not very helpful, food choice and service disappointing.

    Published on 27 Sep 2023

    Ann
    family with young children
    7.0
    Good
    Good responsible manager
    Special thanks to Giulio Bertoldi, the Resident Manager. We called earlier to book a table at the Michelin stars restaurant, Kitchen Restaurant and the person over the telephone confirmed our reservation. Upon checking in, we discovered to our horror that no reservation was made. After we were told it was fully booked, we had no choice but to walk in the rain to another restaurant nearby. Giulio who was informed by the restaurants staff, came quickly to apologize and offered us a discount at the restaurant. We are very pleased with his response as a manager to try rectify such an unpleasant situation.
    (Read More)
    The hotel is quite old but room is clean. The supervisor at Kitchen Restaurant was so eager to serve his regular customer behind us, that he left us waiting for a table and didnt come back with any answer. Finally a waiter came and told us the restaurant was fully booked.

    Published on 27 Sep 2023

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

    See All Facilities

    All Facilities for Sheraton Lake Como Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour, Bike tours, Cooking class, Walking tours, Golf course (within 3 km), Tour or class about local culture.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
    Others bar, pool, food, parking, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Pet bowls, Lower bathroom sink.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Bidet, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Hardwood or parquet floors, Air conditioning, Desk, Carpeted.
    Food & Drink Wine/champagne, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Electric kettle, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology iPod dock, Laptop safe, Satellite channels, Flat-screen TV, Telephone, TV, Radio.
    Common areas Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
    Physical distancing Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Children's playground, Kids' outdoor play equipment, Babysitting/child services.
    Pool and wellness Sun umbrellas, Solarium, Public Bath, Fitness centre, Fitness, Hot tub/Jacuzzi, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Airport shuttle, Airport shuttle (additional charge).
    Outdoor & View Terrace, Patio, Pool view, Mountain view, Balcony, Garden view.

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