Sunstar Hotel & SPA Grindelwald

Dorfstrasse 168
8.6
2653 reviews

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This property has been featured in "35 Best Hotels In Grindelwald ".

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Room Types Available

Modern Single Room
  • Max 1 Adult
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  • 1 Photo available
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    Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room offers a minibar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

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    Standard Double Room
  • Max 2 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. Featuring a balcony, this double room also offers a minibar, a coffee machine and a flat-screen TV. The unit offers 2 beds.

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    Modern Double Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. Featuring a balcony, this double room also provides a minibar, a coffee machine and a flat-screen TV. The unit offers 2 beds.

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    Double Room with Eiger Mountain View
  • Max 3 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. Featuring a balcony with mountain views, this double room also offers a minibar and a flat-screen TV. The unit offers 3 beds.

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    Premium Double Room
  • Max 3 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. Boasting a balcony with mountain views, this double room also features a minibar and a flat-screen TV. The unit has 3 beds.

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    Junior Suite
  • Max 3 Adults
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    This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony with mountain views, this suite also features a minibar and a flat-screen TV. The unit has 3 beds.

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    Suite with Eiger Mountain View
  • Max 3 Adults
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    This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with mountain views, this suite also offers a minibar and a flat-screen TV. The unit offers 3 beds.

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    Double Room with Balcony
  • Max 3 Adults
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  • 1 Photo available
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room has a minibar, a coffee machine, a flat-screen TV and a balcony. The unit has 3 beds.

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    About This Property

    Sunstar Hotel & SPA Grindelwald is in a quiet yet central location with beautiful unspoilt panoramic views of the famous North Face of the Eiger and the Wetterhorn, set right opposite the First cable (Read More) cars. Free WiFi is available. The large and comfortable bedrooms are furnished with light wooden furniture. The new renovated Premium double rooms also have a balcony with stunning view of the Eiger Mountain. we offer a buffet with a delicious range of starters, salads, a soup, different main courses and dessert, something sweet and also always cheese. The Sunstar Hotel & SPA Grindelwald has a limited outdoor parking area. Further parking places are available in the parking garage, both comes at an additional cost.

    Sunstar Hotel & SPA Grindelwald is featured in

    Guest Ratings For This Property

    8.6
    Based on 2653 Reviews
    100% verified reviews

    Comfort

    9.01

    Cleanliness

    8.9

    Value For Money

    7.68

    Facilities

    8.68

    Guest Reviews

    Carolina
    family with young children
    5.0
    Passable
    It was nice but manager was not reasonable
    The location was good
    The staff were not clear about their laundry service. They advised on cleaning my laundry as their washing machine and dryer wasnt working. They said they would send it to house keeping for drying with no extra charge. Upon checkout they wanted to charge me $180. They went back on what our agreement was. Their laundry machines are slow and do not wash and dry property. Go not use this service.

    Published on 04 Jan 2024

    Abel
    review category business travellers
    1.0
    Bad
    Pure incompetence of a little lady who made us the check-out
    Cleaning personnel extremely friendly and professional because all are PORTUGAL citizens.
    Pure Incompetence The little lady who made us the check-out was extremely INCOMPETENT because she didn't know how to print a invoice and above of all told us that SUNSTAR HOTEL & SPA Grindelwald don't give invoices. WoW...typically "Swiss made" intended to "hide something that all world knows", a perfect mind-set. The indoor swimming pool the water it is extremely cold!!! Do not advise book this hotel if you are searching for hot indoor swimming pool. The "Grindelwald Guest Card" it is ONLY valid for bus inside of Grindelwald (Bus 121, 122, 124), not more because Hotel reception desk told us there is discounts...of what!!??
    (Read More)

    Published on 04 Jan 2024

    Aalif
    solo traveller
    10.0
    Exceptional
    My favourite hotel in Grindelwald!
    The staff absolutely make this place exceptional! The hotel facilities are also fantastic, and the hotel is in a great location (across from the Firstbahn, with the bus stop directly across from the hotel). Really enjoyed the spa facilities and services, and would highly recommend this hotel if travelling with pets.
    Nothing!

    Published on 30 Dec 2023

    Teresa
    group
    8.0
    Very good
    Lovely staff - wonderful place - used to bring our children to Grindelwald every year but its so expensive in Switzerla
    Location is excellent Very spacious lounge area - good restaurants
    Its so expensive now that we probably wont be able to afford to go back again

    Published on 28 Dec 2023

    Eamonn
    family with young children
    10.0
    Exceptional
    Exceptional
    Marcus is an exceptionally professional
    A little on the expensive side was overcharged for buffet on Xmas eve but had it corrected I have nothing bad to say about this hotel

    Published on 28 Dec 2023

    Dennis
    young couple
    9.0
    Superb
    Lovely relaxing stay at Sunstar Hotel
    Loved the wellness area. The steam rooms and the sauna. Great restaurant. Staff are excellent.
    That the property did not supply slippers anymore and wants to sell you something instead. Not good for a four star hotel.

    Published on 28 Dec 2023

    Wun
    young couple
    9.0
    Superb
    Breakfast is good, nice view and near the first.
    Breakfast is good, nice view and near the first.

    Published on 22 Dec 2023

    Susan
    with friends
    10.0
    Exceptional
    My first time in Grindlwald and somewhere l would love to visit again. Nice little town and a train ride away from other
    Lovely large room overlooking the mountains, in a quiet part of the hotel. Breakfast buffet had everything you could want. Spa facilities were very relaxing.

    Published on 22 Dec 2023

    Yuk
    young couple
    10.0
    Exceptional
    Excellent, nice place, nice view, nice facilities, nice services
    Excellent mountain view of Eiger, wonderful services, worth to stay longer there.
    not at all

    Published on 22 Dec 2023

    Marcello
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything was perfect! The staff is always available and ready to support. Amazing the view of Eiger mont. Very closed to ski park and ski rental.
    It would be appreciated to have sleepers in the room and at least 2 pillows per person. Shower can be improved.

    Published on 20 Dec 2023

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

    See All Facilities

    All Facilities for Sunstar Hotel & SPA Grindelwald

    Category Facilities
    Activities Bike tours, Live music/performance, Cycling, Live sport events (broadcast), Ski equipment hire on site, Skiing, Hiking, Ski storage, Happy hour, Walking tours, Themed dinner nights, Golf course (within 3 km), Table tennis, Ski school, Tour or class about local culture, Ski pass vendor.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Desk, Carpeted, Seating Area, Safety deposit box, Fold-up bed, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Restaurant, Minibar, Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Coffee house on site.
    Safety & security Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service, Lockers.
    Media & Technology Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Tour desk, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles.
    Pool and wellness Hammam, Sun umbrellas, Steam room, Massage, Foot bath, Beauty Services, Spa/wellness packages, Spa lounge/relaxation area, Fitness/spa locker rooms, Fitness centre, Fitness, Spa facilities, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Public transport tickets, Shuttle service, Shuttle service (free).
    Outdoor & View Terrace, Mountain view, View, Balcony.
    Shops Minimarket on site.

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