Sure Hotel by Best Western Arena

Baldersgatan 4 - Show on map
7.7
4621 reviews

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This property has been featured in "50 Best Hotels In Gothenburg ".

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Room Types Available

Standard Single Room
  • Max 1 Adult
    •
  • 2 Photos available
    •

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    This single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

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    Family Room
  • Max 4 Adults
    •
  • 1 Photo available
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    This quadruple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.

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    Deluxe Double Room with Jetted Tub
  • Max 2 Adults
    •
  • 3 Photos available
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    The hot tub and spa bath are the standout features of this double room. This double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

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    Standard Double Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

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    Small Double Room (140 cm bed)
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

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    Double Room with Kitchenette
  • Max 2 Adults
    •
  • 2 Photos available
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    This double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

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    About This Property

    Located in Gothenburg, a 10-minute walk from the Central Station, is the family-run Sure Hotel by Best Western Arena. It offers individually decorated rooms with a flat-screen TV with cable channels, (Read More) and free WiFi access. A free waffle buffet is served every afternoon.All rooms at Sure Hotel by Best Western Arena have private bathrooms with a shower and amenities.A buffet breakfast is served every morning. A caf and a shop can also be found on the property.The hotel has a 24 hour reception.Avenyn shopping street is a 20-minute walk away. Liseberg Amusement Park and the Swedish Trade Fair Centre are located 1.5 km from the hotel.

    Sure Hotel by Best Western Arena is featured in

    Guest Ratings For This Property

    7.7
    Based on 4621 Reviews
    100% verified reviews

    Comfort

    8.14

    Cleanliness

    8.09

    Value For Money

    8.14

    Facilities

    7.8

    Guest Reviews

    Said
    solo traveller
    10.0
    Exceptional
    Exceptional
    Excellent

    Published on 03 Jan 2024

    David
    family with young children
    10.0
    Exceptional
    Exceptional
    Nice clean hotel..interesting area..staff very polite and helpful
    No complaint

    Published on 31 Dec 2023

    Gracee15
    family with young children
    10.0
    Exceptional
    Good value for money
    The kids love the bathtub. I didn't expect that there was a bathtub. It was the highlight of our stay. The receptionist that evening upon check-in was so helpful and kind. Kudos to her! Breakfast was great. All in all experience for a family who do unplanned road trip to Gothenburg was very good. Good value for money.
    We didn't like is a very few choices of TV program and the telefon is not functioning when we would like to call into the reception. We have to go down from 5th floor to inquire.

    Published on 30 Dec 2023

    Anonymous
    review category business travellers
    10.0
    Exceptional
    I enjoyed it
    The location
    Not to buy things from the hotel

    Published on 29 Dec 2023

    Baiba_grinhofa
    family with young children
    7.0
    Good
    Good
    Soft bedding and towels,in city centre,15min walk to shops, cafes and central train station.Very helpful stuff,parking inside hotel's territory+can stay with pets!
    Had to refresh room key at reception 3 times in one night stay as it didn't work. Was expecting better hot station at breakfast buffet,but overall was ok.

    Published on 28 Dec 2023

    Genevieve
    young couple
    7.0
    Good
    Overall good experience. Would recommend if you are on a budget.
    Location was 10-12mins walk from central station. Nearby restaurants, COOP, spa, hair/nail salon. The room provided to us was spacious! Bed was comfortable, bathroom was clean and designed well. Towels were provided. Breakfast was ok, could be better BUT we appreciated the extended breakfast hrs instead 9:30am only, foods were still there until 10am. Unlimited drinks (coffee, tea, juice, water) and snacks (croissant, lussekatter, cinnamon rolls, cookies, biscuits) -DIY waffles during breakfast and every 4pm-9pm afternoon snacks. Very accommodating and friendly staff at the front desk, failed to get her name but she's Swedish (on duty during evenings, I guess). Wifi provided.
    (Read More)
    We were placed at the 7th floor and elevator is only until 6th flr. The front desk was able to inform us and it was ok but not until we were in a hurry back to the room from the main lobby and the elevator was in used by the staff who were transporting linens and trash, and asked us to use the stairs from ground floor to 7th floor! Also, expect so much noise between cleaning hours 9-12pm. Breakfast could be better like adding vegetables, fruits, or beans/lentils.

    Published on 27 Dec 2023

    Ezzati
    young couple
    9.0
    Superb
    Superb
    The breakfast was good with high quality, the staff were nice.
    I stained for one night, the room was clean and comfortable, but toilet had problem.

    Published on 26 Dec 2023

    Edita
    family with young children
    1.0
    Bad
    Bad
    Take my pasport and forget this take back all night and day!!!! Towell was fool some black hair. Family room was so smalll.

    Published on 24 Dec 2023

    Aori
    solo traveller
    8.0
    Very good
    Good stay and budget friendly
    The staff are friendly Good location Clean The price you paid, is worth the money It is not super noisy, and the street is quiet
    The breakfast is so-so The hotel is quite very mini, everything is so tiny

    Published on 23 Dec 2023

    Can
    young couple
    8.0
    Very good
    A great option for budget travelers, despite the fact 20-25 minute walk from the city center
    The hotel's location is favorable only 20-25 mins walking distance from the city center but 2 mins walk from the tram station and 15 from the central train station. hotel is featuring a complimentary hot/cold drinks bar and a free waffle station, alongside a very good breakfast option included in the price. The staff is also notably friendly and helpful.
    Access to the top floor lacks an elevator, but it might not be an issue for many.

    Published on 21 Dec 2023

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    Top Facilities

    Wifi

    Bar

    Pets allowed

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