The Cliffs Hotel and Spa

2757 Shell Beach Road
8.5
612 reviews

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This property has been featured in "6 Best Resorts In Pismo Beach ".

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Room Types Available

King Room with Partial Ocean View
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This room includes a refrigerator and a private north-facing balcony with partial ocean view.

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    Queen Room with Two Queen Beds - Partial Ocean View
  • Max 4 Adults
    •
  • 1 Photo available
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    This air-conditioned room offers a flat-screen cable TV, a desk and a refrigerator.

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    Queen Room with Two Queen Beds - Non-Ocean View
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned room offers a flat-screen cable TV, a desk and a refrigerator.

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    Deluxe King Room
  • Max 2 Adults
    •

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    This double room features a private bathroom and air conditioning. The unit offers 1 bed.

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    About This Property

    The Cliffs Hotel and Spa is located on a cliff overlooking Shell Beach. The hotel offers a full-service spa, an oceanfront outdoor swimming pool and a balcony in every guest room. The Cliffs Hotel (Read More) and Spa features a 42-inch flat-screen TV, a coffee machine, and a work desk. Guests at the Cliffs can use the hot tub or the sauna. A 24-hour gym with modern cardiovascular and weight training equipment is also available. Marisol restaurant at The Cliffs offers Latin cuisine, indoor and outdoor seating, and live entertainment. Room service is also available. Upon request, a free shuttle service is provided to the San Luis Regional Airport and Amtrak Station. Pismo Dunes Natural Preserve and Pismo State Beach are within a 20-minute drive of the hotel.

    The Cliffs Hotel and Spa is featured in

    Guest Ratings For This Property

    8.5
    Based on 612 Reviews
    100% verified reviews

    Comfort

    8.96

    Cleanliness

    8.88

    Value For Money

    7.85

    Facilities

    8.64

    Guest Reviews

    Anonymous
    group
    10.0
    Exceptional
    Enjoyable stay!!
    The location was fantastic! The property and the staff were very nice.

    Published on 04 Jan 2024

    Anonymous
    young couple
    1.0
    Bad
    Majority of the staff did not care about my knees or concerns. Only a gentleman named Louis was trying to be helpful.
    I booked that location because they had a spa, but they did not have staffing to provide spa treatments as advertised. I tried to have Booking.com refund the second night because we did not want to stay there again. The room was dank and smelly and rundown. My vehicle was broken in to in hotel parking lot and all my valuables were stolen from the inside. Booking.com was not helpful in trying to get a refund And the hotel itself was reliant on Booking.com to approve a refund.

    Published on 02 Jan 2024

    Anonymous
    young couple
    4.0
    Disappointing
    Overall would say it was ok, but for the price I was expecting a lot more.
    Location with view
    No privacy for balcony on first floor. Towels were uncomfortable. Service at dinner wasnt great, many errors and long wait times for items requested.

    Published on 02 Jan 2024

    Anonymous
    young couple
    8.0
    Very good
    We really enjoyed our stay at the Cliffs.The location is amazing. The rooms were very clean. I would totally recommend i
    The room was very clean! The location is awesome.
    The restaurant wasnt really worth it! We also wish that they had decent options for vegans.

    Published on 01 Jan 2024

    Mickey
    young couple
    10.0
    Exceptional
    Exceptional
    A great experience

    Published on 29 Dec 2023

    Swapnil
    family with young children
    10.0
    Exceptional
    Exceptional
    Excellent service, great location and amazing experience

    Published on 27 Dec 2023

    Anonymous
    young couple
    10.0
    Exceptional
    Beautiful Wedding and stay
    Everything

    Published on 22 Dec 2023

    Joseph
    young couple
    10.0
    Exceptional
    Exceptional
    Good food, nice spa, great views!

    Published on 06 Dec 2023

    Ortega
    family with young children
    10.0
    Exceptional
    Very nice stay everything was nice from the room to the pool the service the manger even handled a problem very well the
    Very clean and quiet
    I honestly cant say anything bad everything was perfect

    Published on 26 Nov 2023

    Patricia
    family with young children
    10.0
    Exceptional
    Exceptional
    The staff was amazingly accommodating. The facilities fabulous. The restaurant delicious . The rooms spacious and super clean. The trail to walk clean and very well lit and good signs preventing you to stay off the cliffs. The self parking is not bad at all. Super empty as people are lazy and don't want to walk 3 minutes to park. I thought it was wonderful. Gave me a chance to get in a few more steps in. By the way self parking off site is FREE! Valet parking is $20 per day.
    The price! It is still too expensive. This pandemic has made corporate America more corrupt and greedy than ever. I did not like that that dogs are allowed. It is gross. This man had a big dog and it stunk like hell!!! I had the bad luck of bumping into him at the restaurant and I wanted to vomit!!!

    Published on 23 Nov 2023

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

    See All Facilities

    All Facilities for The Cliffs Hotel and Spa

    Category Facilities
    Activities Live music/performance, Beach, Tennis court, Movie nights, Golf course (within 3 km), Hiking.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Pet basket, Allergy-free room, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Access to health care professionals.
    Bathroom Sauna, Private bathroom.
    Room Amenities Air conditioning, Interconnected room(s) available, Heating, Shallow end, Safety deposit box.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Room service.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Common areas Picnic area, Sun terrace, Outdoor fireplace, Shared lounge/TV area, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, Invoice provided, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    Physical distancing Cashless payment available, Mobile app for room service, Physical distancing rules followed.
    Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Steam room, Massage, Foot bath, Fitness centre, Beachfront, Beauty Services, Couples massage, Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Spa and wellness centre, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Sun loungers or beach chairs.
    Transport Airport shuttle, Airport shuttle (free), Airport drop off, Shuttle service, Airport pick up, Shuttle service (free).
    Outdoor & View Terrace.
    Shops Minimarket on site.

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