The Del Monte Lodge Renaissance Rochester Hotel & Spa, Rochester

This property has been featured in "25 Best Hotels In Rochester ".

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Room Types Available

Double Room with Two Double Beds

Max 4 Adults

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This air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Room with Two Queen Beds

Max 4 Adults

4 Photos available

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This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

King Room

Max 3 Adults

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This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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About This Property

Set 10 km from George Eastman House, The Del Monte Lodge Renaissance Rochester Hotel & Spa offers 4-star accommodation in Rochester and features a fitness centre, a restaurant and a bar. The property (Read More) is situated 13 km from The National Museum of Play, 14 km from Blue Cross Arena At the War and 14 km from Rochester Riverside Convention Center. The accommodation offers free shuttle service and room service for guests.A business centre and vending machines with snacks and drinks are available on site at the hotel. Staff at The Del Monte Lodge Renaissance Rochester Hotel & Spa are available to provide information at the 24-hour front desk.Susan B Anthony House is 15 km from the accommodation, while University of Rochester is 15 km away. Greater Rochester International Airport is 17 km from the property.

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Guest Ratings For This Property

8.5

Based on 60 Reviews

100% verified reviews

Comfort

9.32

Cleanliness

9.03

Value For Money

7.97

Facilities

8.81

Guest Reviews

Chris

young couple

4.0

Disappointing

Ill be looking for another hotel next time I visit Rochester, New York.

Its proximity to our nephew who we were visiting

There was no information concerning the hotels services.I contacted them three times via the Booking.Com reservation which the hotel ignored. They didnt reply to emails.I managed to reserve their shuttle to pick us up from the Airport, which eventually arrived nearly an hour late.At the hotel there was again no information in the room concerning spa facilities nor meal times. When I asked at the front desk they again proved unhelpful.The front desk when we checked in also didnt show us to our room, nor helped us with our luggage. I eventually was provided with a phone number to call the front desk if I needed to, a Facebook contact and a Twitter account that I could contact the hotel on.All three failed.The phone kept switching to voicemail, the Facebook account couldnt access the server and the Twitter Account didnt exist.

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Published on 05 Dec 2023