The Del Monte Lodge Renaissance Rochester Hotel & Spa, Rochester

This property has been featured in "25 Best Hotels In Rochester ".

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parking

bar

wifi

food

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Double Room with Two Double Beds

Max 4 Adults

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This air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Room with Two Queen Beds

Max 4 Adults

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This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

King Room

Max 3 Adults

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This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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All Facilities for The Del Monte Lodge Renaissance Rochester Hotel & Spa

Category	Facilities
Activities	Happy hour.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Private bathroom, Free toiletries, Toilet, Hairdryer, Bathrobe.
Room Amenities	Air conditioning, Ironing facilities, Heating, Desk, Seating Area, Carpeted, Safety deposit box.
Food & Drink	Wine/champagne, Special diet menus (on request), Kid meals, Vending machine (drinks), Restaurant, Minibar, Vending machine (snacks), Room service, Coffee house on site.
Media & Technology	Pay-per-view channels, Radio, Cable channels, Flat-screen TV, Telephone.
Services & Extras	Alarm clock.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, ATM/cash machine on site, 24-hour front desk.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Sun umbrellas, Fitness centre, Spa facilities, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Airport shuttle, Airport shuttle (free).

About This Property

Situated in a suburb of Rochester, New York, overlooking the historic Erie Canal, this hotel offers air-conditioned rooms with a flat-screen TV. The rooms of The Del Monte Lodge are decorated with warm, neutral colors. All rooms are equipped with a minibar, coffee and tea making facilities, and cable TV with movie channels. Room service is available. Guests can enjoy regional cuisine made with seasonal ingredients at award-winning restaurant The Erie Grill. The Del Monte Lodge’s spa offers signature treatments, a full-service beauty salon, and exclusive products lines. The hotel also offers a 24-hour reception, a gym, and laundry and dry cleaning facilities. The Del Monte Lodge Renaissance Rochester Hotel and Spa is only 0.8 miles from the Nazareth College of Rochester, 1.1 miles from the Monroe Golf Club, and 7.5 miles from downtown Rochester.

Guest Ratings For This Property

8.5

Based on 64 Reviews

100% verified reviews

Comfort

9.31

Cleanliness

9.03

Value For Money

7.9

Facilities

8.75

Guest Reviews

Chris

young couple

4.0

Disappointing

Ill be looking for another hotel next time I visit Rochester, New York.

Its proximity to our nephew who we were visiting

There was no information concerning the hotels services.I contacted them three times via the Booking.Com reservation which the hotel ignored. They didnt reply to emails.I managed to reserve their shuttle to pick us up from the Airport, which eventually arrived nearly an hour late.At the hotel there was again no information in the room concerning spa facilities nor meal times. When I asked at the front desk they again proved unhelpful.The front desk when we checked in also didnt show us to our room, nor helped us with our luggage. I eventually was provided with a phone number to call the front desk if I needed to, a Facebook contact and a Twitter account that I could contact the hotel on.All three failed.The phone kept switching to voicemail, the Facebook account couldnt access the server and the Twitter Account didnt exist.

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Published on 05 Dec 2023

Laura

young couple

7.0

Good

Beautiful accommodations and staff were great

The furnace in our room was so loud it woke us up every time it turned on

Published on 27 Nov 2023

Christine

family with young children

3.0

Poor

Not sure I would stay there again due to the room lighting. It makes a hotel room very dreary.

Lovely bar area.

The lighting in the room is Horrible! The room is so dark! Just put in an overhead light!

Published on 21 Nov 2023

Lewis

family with young children

7.0

Good

Sleeep deprived

Location, free parking, bar and restaurant were great

The noise from the aircraft in the room, I mean air conditioning AND you can not turn it off.

Published on 20 Oct 2023

John

young couple

8.0

Very good

Love the canal town vibe.

Published on 09 Oct 2023

Scott

family with young children

9.0

Superb

It was very satisfying

Close to everything

Nothing

Published on 28 Sep 2023

Natalia

family with young children

10.0

Exceptional

Nice quiet location, walking distance to some restaurants. We had a very pleasant stay.

Published on 24 Sep 2023

Scott

family with young children

9.0

Superb

My stay was great definetly will go back

Was in a great location close to everything

Nothing

Published on 22 Aug 2023

Donna

young couple

9.0

Superb

Upscale hotel and staff is very attentive to fixing problems.

The spa was just down the hall from our rooms

Upon arrival we observed that the sink was clogged and not draining at all. However, when we notified staff we were quickly given a new room and a complimentary breakfast for two was offered to make up for the inconvenience of having to switch rooms.

Published on 06 Jul 2023