The New Inn by Roomsbooked, Cheltenham

This property has been featured in "50 Best Hotels In Cheltenham ".

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Room Types Available

Double Room

Max 2 Adults

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This room with original wood beams benefits from a double bed and en suite with shower, guests can request a bath if they prefer. Room amenities include Freeview TV and tea/coffee making facilities.

Twin Room

Max 2 Adults

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Standard room with original wood beams benefits from 2 single beds and an en suite with shower, although guests can request a bath if preferred. Room amenities include Freeview TV and tea/coffee making facilities.

Single Room

Max 1 Adult

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Standard room with original wood beams benefits from a single bed and en suite with shower, although guests can request a bath if preferred. Room amenities include Freeview TV and tea/coffee making facilities.

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About This Property

In the heart of Gloucester, the 15th-century New Inn features a medieval courtyard, real ale pub and free Wi-Fi. There is also a traditional restaurant with period features. Beautifully restored, Th (Read More)e New Inn by Roomsbooked Hotel offers cosy rooms with exposed beams and original features. All rooms have an en suite bathroom, tea and coffee facilities and a TV. The Pilgrims Restaurant serves a carvery and British menu in charming surroundings. The New Inn by Roomsbooked has 2 bars, including the award-winning Real Ale Bar, offering up to 12 cask ales. There is also a coffee shop with homemade cakes and speciality teas. The ancient courtyard has galleries on all sides, and the historical building was used by pilgrims visiting Gloucester Cathedral, which is just 300 metres away. East Gate Shopping Centre is just 2 minutes’ walk away, and Gloucester Railway Station is a 5-minute walk.

The New Inn by Roomsbooked is featured in

50 Best Hotels In Cheltenham

£ 38 onwards

Guest Ratings For This Property

7.1

Based on 3172 Reviews

100% verified reviews

Comfort

7.38

Cleanliness

7.42

Value For Money

7.65

Facilities

7.06

Guest Reviews

Suzanne

young couple

6.0

Pleasant

Ok

Needs updating

Published on 03 Jan 2024

Kirstin

group

4.0

Disappointing

Needs updating !

Centre of town Great breakfast!

Very dated & cold a boiler had broken down

Published on 02 Jan 2024

Steve

solo traveller

10.0

Exceptional

I like the character of the New Inn. I'm quite a quirky person so I like unusual hotels.

Helpful Staff, good location for the local Steampunk festival. No complaints.

No problems at all with my stay.

Published on 31 Dec 2023

Craig

young couple

10.0

Exceptional

Exceptional stay in a perfect little town. Excellent staff and a well looked after hotel.

Its location.

The stairs to get to our room.

Published on 28 Dec 2023

Tony

with friends

6.0

Pleasant

Amazing building with history but be prepared to compromise on comfort

Historic building in a great location

No hot water in the room nor any soap for washing of hands

Published on 27 Dec 2023

Lundy

young couple

7.0

Good

Enjoyable in the end once the heating was sorted. The door lock to the room was tricky too.

Its a old property with lots of history and character. Very different to the generic chain hotels.

Unfortunately the central heating was faulty and we were given an electric heater but again it kept cutting out and so we had to ask for another but at this time of year we did get cold for a while and that is unacceptable for a paying guest.

Published on 24 Dec 2023

Lorna

family with young children

10.0

Exceptional

Loved it . The courtyard is especially nice when you enter. The staff were lovely, very helpful. Great bar . The rooms comfortable and have everything you need for your stay. Ideal location Thanks guys .

Published on 22 Dec 2023

Louise

family with young children

10.0

Exceptional

Wonderful old building

The wonderful building! Amazing to stay somewhere so old - so cool. And the food was good and the staff and people we met were all really friendly and helpful. We both have difficulties, so, top marks for being so lovely.

Floors were wobbly! Lol - l'm wobbly already! Not a complaint obviously. Could have been a tad cleaner, but nothing dreadful. Oh, and we didn't see a ghost...!

Published on 21 Dec 2023

Skinner

review category business travellers

1.0

Bad

Check out was easy. Was informed I will have a refund processed which I am still waiting on.

The heating was broken. There was a smashed window which had tissue roll stuck in it to exclude a draft (this did not work). Shower scolded me and I have had a blister on my back for a week from this. Bedding has a tear in it. Was not told how wonky the floors would be.

Published on 20 Dec 2023

Steven

solo traveller

6.0

Pleasant

Close to Station, which is what I needed, but probably wouldn't choose to stay here again.

Location was perfect as close to Railway Station. Room and Bathroom were very clean, no problems. Check in was easy as all done on line in advance.

Booked to stay in the New Inn as your web-site states that there is a Real Ale Bar in the Pub. This isn't true - I was told that they haven't had Real Ale here for some time and the sign that can be seen in the photographs is "just a sign". The mattress was long overdue replacement as was just hard springs with no comfort - woke up aching all over after trying to sleep on those springs.

Published on 18 Dec 2023

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Top Facilities

bar

wifi

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All Facilities for The New Inn by Roomsbooked

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Others	bar, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Non-smoking rooms, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Upper floors accessible by stairs only.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Electric kettle, Restaurant, Special diet menus (on request), Kid meals, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Linen, Key access.
Media & Technology	TV, Flat-screen TV.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Garden, Shared lounge/TV area.
Reception services	Invoice provided, Luggage storage.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Karaoke.

The New Inn by Roomsbooked

Check Room Options And Availability

Room Types Available

About This Property

The New Inn by Roomsbooked is featured in

Guest Ratings For This Property

Guest Reviews

Suzanne

Pleasant

Ok

Kirstin

Disappointing

Needs updating !

Steve

Exceptional

I like the character of the New Inn. I'm quite a quirky person so I like unusual hotels.

Craig

Exceptional

Exceptional stay in a perfect little town. Excellent staff and a well looked after hotel.

Tony

Pleasant

Amazing building with history but be prepared to compromise on comfort

Lundy

Good

Enjoyable in the end once the heating was sorted. The door lock to the room was tricky too.

Lorna

Exceptional

Exceptional

Louise

Exceptional

Wonderful old building

Skinner

Bad

Bad

Steven

Pleasant

Close to Station, which is what I needed, but probably wouldn't choose to stay here again.

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