The Old Custom House

South Quay, - Show on map

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This property has been featured in "50 Best Hotels In Newquay ".

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Room Types Available

Double Room
  • Max 2 Adults
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    With internal/street views, this room includes an en suite bathroom and a refreshments tray.Comfy rooms at the rear of the Inn overlooking adjacent buildings. (Being right in the heart of the town, there may be some noise during the day and evening.)

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    Double Room with Town View
  • Max 2 Adults
  • 2 Photos available
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    Overlooking Padstow Harbour, this room offers an en suite bathroom and a refreshment tray.Comfy rooms with views over the town, harbour and estuary beyond. (Being right in the heart of the town, there may be some noise during the day and evening.)

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    Twin Room with Sea View
  • Max 2 Adults
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    Overlooking Padstow Harbour, this room offers an en suite bathroom and a refreshment tray. Comfy rooms with views over the town, harbour and estuary beyond. (Being right in the heart of the town, there may be some noise during the day and evening.)

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    Twin Room
  • Max 2 Adults
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    This twin room features a private entrance, tea/coffee maker and electric kettle. Comfy rooms at the rear of the Inn overlooking adjacent buildings. (Being right in the heart of the town, there may be some noise during the day and evening.)

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    Standard Double Room
  • Max 2 Adults
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    With internal/street views, this room includes an en suite bathroom and a refreshments tray. Bijou rooms which are located near busier areas and may experience some noise from the kitchen and deliveries.

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    Two-Bedroom Apartment
  • Max 5 Adults
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    This apartment features a dishwasher, washing machine and oven. The barn conversion has been carried out to a high standard resulting in a first floor apartment that is spacious and comfortable, with well equipped facilitices, and rooms all decorated with sumptuous cottons, wooden floors and contemporary features.

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    About This Property

    Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstows medieval harbour. Fresh, local fish and seafood are served in the stylish restaurant.With satellite (Read More)TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbour or the estuary.Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients.The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory.Padstows bustling centre is less than 5 minutes walk away.Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations theyre in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with

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    Guest Ratings For This Property

    8.5
    Based on 1379 Reviews
    100% verified reviews

    Comfort

    8.94

    Cleanliness

    8.9

    Value For Money

    8.28

    Facilities

    8.55

    Guest Reviews

    Harvey-court
    young couple
    9.0
    Superb
    Perfect location
    Perfect location. Hotel clean and friendly. Our room overlooked the habour, was great. Would definitely stay here again.

    Published on 04 Jan 2024

    Brian
    young couple
    8.0
    Very good
    Excellant location in Padstow
    The rom was clean and very comfortable. The breakfast was amazing

    Published on 02 Jan 2024

    Stephen
    young couple
    2.0
    Very poor
    Very, very disappointing. With very little sleep. The main building and name of hotel is so well positioned, but most ro
    It was clean.
    The room was no where near the main building and the view was a wall. It was immediately above a pub with live music and people shouting outside out window. When these points were made on checking out, we were told it was Book. Com fault.

    Published on 29 Dec 2023

    Tregarthen
    young couple
    9.0
    Superb
    A super choice for a relaxing Christmas without the cooking!
    From start to finish of our four night stay we enjoyed ourselves. Breakfast offered extensive choice and was swiftly served and top quality. Out for other times except dinner the first evening. Our choices were a beef pie and mussels. The former was the one let down but the latter the best I have ever tasted. The bedroom was spacious, the en suite full of towels and super warm and the bed a cloud of softness. Plenty of choice of in room non alcoholic beverages. Padstow at Christmas, sleeping off the tourist season yet with plenty going on. Bliss.
    Having to pay for car parking but such a wonderful place.

    Published on 29 Dec 2023

    Hayley
    young couple
    9.0
    Superb
    Our second visit there. Great fish n chips down in the bar. Parking is just across road and is 9 for 24 hrs
    Location and a really nice big room with harbour view
    Nothing

    Published on 26 Dec 2023

    Josie
    young couple
    10.0
    Exceptional
    Exceptional
    The team, especially John, were very welcoming and accommodating. Room was clean with a lovely view of the harbour and the breakfast was delicious.

    Published on 23 Dec 2023

    Andrew
    group
    10.0
    Exceptional
    Great short break by the sea
    Lovely place all staff were friendly and the food was great. It was lovely waking up in the morning and seeing the harbour
    Nothing

    Published on 22 Dec 2023

    Anonymous
    review category business travellers
    9.0
    Superb
    Superb
    Great

    Published on 22 Dec 2023

    Sally
    young couple
    7.0
    Good
    Would eat in restsurant / bar wouldnt stay again probably best fish and chips ive ever eaten !
    Location and bar on premises
    Quality of room it was tired and ,drab didnt offer any appeal paper on ceiling was peeling off .

    Published on 20 Dec 2023

    David
    young couple
    9.0
    Superb
    We loved our stay and will definitely be back, thank you to a great team.
    We arrived a little late and checked in via the bar, lady that dealt with us was so welcoming and smiley. Room was beautiful. Most comfortable bed and beautiful pillows. Breakfast was just delicious with plenty of choices and good service. We then wanted to stay another night and nothing was too much trouble for the chap on reception. Can sit of an evening and have a lovely glass of wine in a cosy bar which is just downstairs. Location, nothing better.
    Absolutely nothing not to like.

    Published on 19 Dec 2023

    Top Facilities

    Bar

    Wifi

    Food

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    ₹150 Onwards