The Sens Cancun by Oasis - All Inclusive

Boulevard Kukulkan Km 4.5, Zona Hotelera
7.4
726 reviews

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This property has been featured in "42 5 Star Resorts In Cancun ".

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Room Types Available

Sens Standard Limited View Room
  • Max 3 Adults
    •

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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels.

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    Sens Superior Room
  • Max 3 Adults
    •

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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views.

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    Sian Kaan Standard
  • Max 2 Adults
    •

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    Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views. The unit has 1 bed.

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    Sens Junior Suite
  • Max 2 Adults
    •

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    The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with lake views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Sens Master Suite
  • Max 2 Adults
    •

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    The hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with sea views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

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    Sens Standard Limited View Non Refundable
  • Max 3 Adults
    •

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    Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe.

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    About This Property

    Set in Cancún, 80 metres from Langosta, The Sens Cancun by Oasis - All Inclusive offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a restaurant. With free (Read More) WiFi, this 5-star resort offers room service and a 24-hour front desk. The accommodation provides an ATM, a concierge service and currency exchange for guests. At the resort, the rooms are equipped with a wardrobe. Complete with a private bathroom fitted with a shower and free toiletries, all guest rooms at The Sens Cancun by Oasis - All Inclusive have a flat-screen TV and air conditioning, and some rooms also feature a balcony. All units feature a safety deposit box. Playa Linda is 700 metres from the accommodation, while Playa Las Perlas is 1.5 km from the property. The nearest airport is Cancún International Airport, 19 km from The Sens Cancun by Oasis - All Inclusive.

    The Sens Cancun by Oasis - All Inclusive is featured in

    Guest Ratings For This Property

    7.4
    Based on 726 Reviews
    100% verified reviews

    Comfort

    7.98

    Cleanliness

    7.93

    Value For Money

    7.41

    Facilities

    7.63

    Guest Reviews

    Shipra
    family with young children
    4.0
    Disappointing
    Disappointing
    The beach.
    Not enough beach chairs. Restaurants were pathetic. Room service was awful.

    Published on 04 Jan 2024

    Regina
    family with young children
    2.0
    Very poor
    It was not good. We had to go to another resort for an ocean beach
    Nothing. It was nothing like described on Booking. Com.
    Beach on bay not ocean. Nothing like pictures. Food TERRIBLE. Lines needed for everything. No hot water for showers in both our rooms for 2 days. Both rooms not cared for for 2 days. Management not very helpful. Do not go to this all inclusive!!!

    Published on 03 Jan 2024

    Monibhadra
    family with young children
    9.0
    Superb
    Superb
    The pool and the beach setup was really good. The bar and the food at the beach and pool was also great, you can just be in the pool or beach all day without needing to leave. Staff is friendly and helpful. For dinner, the buffet is always available, but if you plan to have dinner at their gourmet restaurants (there are many options) you need to book at the concierge for each dinner. But we found the food at these restaurants nothing extraordinary, you won't miss much if you're having the buffet. The buffet is pretty good actually!
    Nothing really!!

    Published on 26 Dec 2023

    Anonymous
    with friends
    10.0
    Exceptional
    the kindest most hard working staff i loved it
    so beautiful
    nothing

    Published on 24 Dec 2023

    Cormac
    young couple
    1.0
    Bad
    Dire
    Nothing
    The front desk were not helpful, literally useless. Not helpful with airport transfer, they then gave us a room which was not cleaned. The second/new room was equally awful but we made do. The water that ran in the bath and shower was brown ~ which was obviously bleak after arriving in from a flight and we could not wash. We use bottled water to brush our teeth, it was that bad. It is a con that you have to book restaurants in advance meaning the only option was to eat from the extremely bleak buffet; this is not flagged when booking. Thankfully, the cold chips at 11pm meant we did not go hungry, we genuinely couldn't eat anything from the buffet, it was a health hazard. Also, make sure you like kids as they run this hotel, EVERYTHING is sticky. Happy for our health this was only for one night, do not book and if you do best of luck.
    (Read More)

    Published on 24 Dec 2023

    Arslan
    family with young children
    2.0
    Very poor
    In summary, while the hotel boasts appealing amenities and a friendly staff, the consistently poor quality of buffet foo
    Amenities, including multiple pools, private beach, activities throughout the day, friendly staff. Also, one more positive note is the food in reservation-requiring restaurants, but the drawback with that is that you can only have dinner at those places, and you end up with eating breakfast and lunch at the buffets.
    Food at the buffets. - The quality of the buffet food was disappointing, both in appearance and taste. It seems to be a persistent problem, as noted in other reviews, and unfortunately, the hotel management has yet to address this concern effectively. - in addition to poor quality of food, there is a lack of diversity food options, especially for those that do not eat pork. Insufficient number of loungers at the beach.

    Published on 23 Dec 2023

    Nishan
    young couple
    10.0
    Exceptional
    Exceptional
    Great location with so many restaurants

    Published on 21 Dec 2023

    Antonio
    young couple
    9.0
    Superb
    In general terms it was a pleasant stay, I will return again
    It was really good the all inclusive and the amenities
    It was a problem with the jacuzzi in the balcony and in the SPA was not clean enough the jacuzzi

    Published on 20 Dec 2023

    Ana
    young couple
    10.0
    Exceptional
    Exceptional
    The hotel is big with a lot of different ameneties. The food is mostly local and delicious! There are at least 10 restaurants.
    The thing we didn't like is that if you don't make a reservations for dinner in other restaurants that are included within all inclusive, the wait for dinner can take to 45 minutes. The staff is super kind and patient. Just, make sure to be on time for dinner if you don't make reservations.

    Published on 17 Dec 2023

    Michella
    young couple
    2.0
    Very poor
    Not for a romantic date
    Great location. Nice amenities but very dirty
    bad customer service from the servers I felt like they prioritize locals. (the front desk and concierge were very polite) The room was not ready when we arrived, we had to wait one hour and half for the room to be ready. plates of food and cups all over the pool. The pool is shared with the other 2 hotels, and there was no place to sit. food quality at the buffets was poor. recycle cups with no option to drink in something different.

    Published on 16 Dec 2023

    Location & Nearby Places

    Zona Hotelera (7.2 Km from city center)

    Boulevard Kukulkan Km 4.5, Zona Hotelera

    5 Nearby Attractions

    Playa Tortugas

    0.9 km

    Chichen Itza

    4.9 km

    Isla Mujeres

    6.3 km

    El Rey Ruins

    9.1 km

    Playa Delfines

    9.2 km

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    Top Facilities

    parking

    bar

    wifi

    pool

    food

    See All Facilities

    All Facilities for The Sens Cancun by Oasis - All Inclusive

    Category Facilities
    Activities Live music/performance, Aerobics, Beach, Snorkelling.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Adult only, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Sauna, Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Hot tub, Air conditioning, Wardrobe or closet, Seating Area, Iron, Safety deposit box.
    Food & Drink Fruits, Wine/champagne, Restaurant, Grocery deliveries, Minibar, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access.
    Media & Technology Radio, Cable channels, Flat-screen TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, Invoice provided, Tour desk, ATM/cash machine on site, 24-hour front desk, Currency exchange.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Entertainment and family services Evening entertainment, Nightclub/DJ.
    Pool and wellness Sun umbrellas, Private beach area, Massage, Fitness centre, Beachfront, Fitness classes, Fitness, Spa facilities, Spa and wellness centre, Full body massage, Sun loungers or beach chairs, Yoga classes.
    Transport Car hire.
    Outdoor & View Lake view, Sea view, Balcony, View.

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