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Hyatt Zilara Cancun - All Inclusive - Adults Only

Zona Hotelera (0 kms from )
Blvd Kukulkan Km. 11.5 Zona Hotelera

Ranked 7 out of 50

9.0
733 reviews

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About Hyatt Zilara Cancun - All Inclusive - Adults Only

Hyatt Zilara Cancun is a luxury five-star all-inclusive-sea-facing property. It is easily accessible and the rooms are well-furnished with private balconies housing minimalist decor. Enjoy lip-smacki (Read More)ng food at the six gourmet restaurants. Indulge in the wine and spirits tasting and end your day with a relaxing massage or beauty facials at the in-house spa overlooking the Caribbean Sea.

Room Types Available

Junior Suite with Ocean View
  • Max 4 Adults
    •

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    Located right on the oceanfront, it offers an entertainment system with a55'' LED Satellite TV, coffee maker and a balcony with hammocks and direct ocean views. There is a minibar and a laptop safe. The marble bathroom includes a double spa bath, hair dryer and bathrobes. Hair straighteners are available on request.A maximum of 4 guests can stay in this suite. This suite cannot accommodate additional guests.

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    Junior King Suite - Oceanfront
  • Max 2 Adults
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    Located on the upper floors, this spacious junior suite offers a 55'' LED Satellite TV. A terrace with hammocks and panoramic ocean views is also featured. There is a coffee maker, a minibar and a laptop safe. The marble bathroom includes a double spa bath, hair dryer bathrobes and toiletries. Hair straighteners are available on request.Max occupancy for this room is 2 people.

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    Junior Suite - Oceanfront
  • Max 4 Adults
    •

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    Located right on the oceanfront, it offers an entertainment system with a 55'' LED Satellite TV, and a balcony with hammocks and direct ocean views. There is a Nespresso coffee maker, a minibar and a laptop safe. The marble bathroom includes a double spa bath, bathrobes and toiletries. A hairdryer is provided and hair straighteners are available on request.A maximum of 4 guests can stay in this suite.

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    Junior King Suite with Ocean View
  • Max 2 Adults
    •

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    This spacious and elegant suite offers ocean views, handcrafted mahogany furniture and a wide furnished terrace to enjoy the sea breeze and sunset. It also features a 55'' LED Satellite TV, double hot tub, in-suite mini-bar, stocked daily with water, beer, soft drinks and snacks.All inclusive plan includes: a la cart� breakfast, lunch and dinner, "show cooking" and international buffet plus all natural, low calorie, vegetarian, and delicatessen-style menu choices; unlimited domestic and a variety of beers, wine and sparkling wine by the glass; and daily social entertainment and nightly entertainment.Maximum occupancy is 2.

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    Luxury King Suite - Oceanfront
  • Max 2 Adults
    •

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    Located right on the oceanfront, this spacious corner suite offers an entertainment system with an 55'' LED Satellite TV, and a corner balcony with hammocks and direct ocean views. There is a Nespresso coffee maker, a minibar and a laptop safe. The marble bathroom includes a shower with ocean views, a double spa bath, bathrobes. A hairdryer is provided and hair straighteners are available on request.A maximum of 2 guests can stay in this suite. This suite can not accommodate additional guests.

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    King Suite with Ocean View - Swim Up
  • Max 2 Adults
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    This 79-square-meter room has direct access to the pool and features a king-sized bed, 55'' LED Satellite TV, a double whirlpool tub, handcrafted furniture, and modern bathrooms with double sinks and rain shower heads.

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    Presidential Suite
  • Max 2 Adults
    •

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    These suites are located on the penthouse and feature a spacious living and dining area, a Nespresso? gourmet coffee maker and refills included in the equipped kitchenette, minibar and free national and international phone calls and 60'' LED Satellite TV.Stunning 1,331-square-foot (124-square-meter) penthouse suite offering the resort?s most dramatic views and accommodations. These luxurious accommodations feature an expanded terrace area with patio furniture and hammock.**Kenneth MD toiletries for upper categories.

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    Junior Suite with Double Bed
  • Max 4 Adults
    •

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    This suite offers an entertainment system with a 55'' LED Satellite TV and a balcony with hammocks and direct ocean views. There is a coffee maker, a minibar and a laptop safe. The marble bathroom includes a shower, a double spa bath, bathrobes and toiletries. A hairdryer is provided and hair straighteners are available on request.

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    Junior King Suite
  • Max 2 Adults
    •

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    This suite offers an entertainment system with a 55'' LED Satellite TV and a balcony with hammocks and direct ocean views. There is a coffee maker, a minibar and a laptop safe. The marble bathroom includes a double spa bath, bathrobes and toiletries. A hairdryer is provided and hair straighteners are available on request.

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    Hyatt Zilara Cancun - All Inclusive - Adults Only is featured in

    Guest Ratings For This Property

    9.0
    Based on 733 Reviews
    100% verified reviews

    Comfort

    9.4

    Cleanliness

    9.33

    Value For Money

    8.49

    Facilities

    9.19

    Guest Reviews

    Darren
    family with young children
    10.0
    Exceptional
    Exceptional
    The staff was super friendly. Jonathon organized great beach volleyball and tequila volleyball games for us. We had a blast! Samanta, the hostess at Spice, the buffet restaurant was super friendly. We also loved the high quality shows each night plus drinks in The Den and of course the gorgeous beach.
    The wifi was a little spotty

    Published on 03 Jan 2024

    Carlos
    young couple
    5.0
    Passable
    Passable
    Great food and beverage, nice rooms
    They constantly nickel and dime you. You have to pay for a lot of things even though they claim all inclusive They hound you to sell you spa treatments and are not accommodating when they dont provide you with services that you pay.

    Published on 03 Jan 2024

    Daniel
    young couple
    10.0
    Exceptional
    Its exciting there.
    Romantic dinner on the beach was excellent for my proposal to my fianc
    We had to leave.

    Published on 23 Dec 2023

    Brian
    young couple
    10.0
    Exceptional
    Amazingly relaxing and rejuvenating
    The service and attention to detail was exceptional
    Everything was great

    Published on 23 Dec 2023

    Moises
    young couple
    10.0
    Exceptional
    So good, we are already planning to go back
    Location was great, hotel was great, food was great. But what was truly exceptional was the service, the attention, how everyone at the hotel made you feel special.
    If I have to be picky, the drinks could have been better.

    Published on 23 Dec 2023

    Robert
    young couple
    9.0
    Superb
    Superb
    Food was generally great! The staff was very friendly and offered great service no matter where we went. Everything was very clean and comfortable.
    A small thing is that the vent in our room was pointed directly at the bed with no way to redirect it. It's too hot to leave the air off but I also couldn't sleep with air blowing on my face all night.

    Published on 19 Dec 2023

    Wilson
    young couple
    10.0
    Exceptional
    Exceptional
    The staff was incredible. Our waiter Gisen was super friendly and helpful.
    The view was great and everyday there were activities.

    Published on 15 Dec 2023

    Russ
    family with young children
    10.0
    Exceptional
    A complete vacation in just a few days with family for a wedding.
    The friendliness and readiness of thestaff was fantastic. Have never heard of a bellman remembering my room number for 3 days as David John did. Highly recommend this place.
    Probably the issues at the airport. Nothing to do with Hyatt Zilara that was magnificent.

    Published on 14 Dec 2023

    Shanieka
    with friends
    10.0
    Exceptional
    Hyatt Zilara Cancun
    I liked that they had exercise activities throughout the day as well as other entertaining activities throughout the day. So you could do as much as you like or as little. I loved the food at the restaurants...including Spice (the buffet). The shows were engaging and entertaining. The Mexican night was amazing!
    I didn't like that all of the cabanas were not complimentary. There were days when several of the "for rent" cabanas were empty and people were looking for spots to hang out but didn't want to pay extra for a cabana when a number of them were free. Also, there were not a lot of chairs poolside.

    Published on 12 Dec 2023

    Jaz
    group
    7.0
    Good
    Excellent facilities, but inconsistent room service & request not always followed through.
    Restaurants on site excellent. Cocktail bar was good. Pool area well maintained & location over looking sea & beach breathtaking.
    Room service & front desk support poor & was hit & miss during stay. Sometimes didnt action request . Both bar areas & resort very quite after 9.

    Published on 12 Dec 2023

    Location & Nearby Places

    Zona Hotelera (10.9 Km from city center)

    Blvd Kukulkan Km. 11.5 Zona Hotelera

    5 Nearby Attractions

    Playa Tortugas

    4.8 km

    Playa Delfines

    6.9 km

    El Rey Ruins

    6.9 km

    Chichen Itza

    8.9 km

    Isla Mujeres

    10.1 km

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    Top Facilities

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    All Facilities for Hyatt Zilara Cancun - All Inclusive - Adults Only

    Category Facilities
    Activities Live music/performance, Aerobics, Live sport events (broadcast), Billiards, Beach, Tennis court, Darts, Themed dinner nights, Golf course (within 3 km), Table tennis, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Adult only, Facilities for disabled guests, Lift, Designated smoking area.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Spa bath, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet.
    Room Amenities Sofa, Hypoallergenic, Wardrobe or closet, Seating Area, Safety deposit box, Tile/marble floor, Ironing facilities, Heating, Air conditioning, Desk, Fan, Hot tub.
    Food & Drink Wine/champagne, Breakfast in the room, Packed lunches, Special diet menus (on request), Room service, Refrigerator, Snack bar, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Daily housekeeping, Ironing service, Laundry.
    Media & Technology CD player, DVD player, Video, Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
    Services & Extras Towels, Alarm clock, Wake-up service.
    Common areas Sun terrace, Games room, Chapel/shrine, Shared lounge/TV area.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Valet parking, ATM/cash machine on site, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Free parking.
    Entertainment and family services Entertainment staff, Evening entertainment.
    Pool and wellness Outdoor pool (all year), Massage, Beauty Services, Yoga classes, Swimming pool, Swimming Pool, Fitness centre, Fitness, Spa facilities, Outdoor pool, Personal trainer, Hot tub/Jacuzzi, Private beach area, Spa and wellness centre.
    Transport Car hire, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off, Parking garage.
    Outdoor & View Terrace, View, Sea view, Balcony.
    Shops Barber/beauty shop.

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