Tumsong Tea Retreat

Activities

• Hiking
• Badminton equipment
• Walking tours
• Tour or class about local culture
• Live music/performance
• Live sport events (broadcast)

Business facilities

• Fax/photocopying

Others

• Parking
• Food
• Wifi

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Family rooms
• Non smoking throughout
• Designated smoking area

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Room Amenities

• Heating

Food & Drink

• Restaurant
• Room service
• Bbq facilities
• Packed lunches
• Special diet menus (on request)
• Fruits
• Outdoor furniture

Safety & security

• 24 hour security
• Cctv in common areas
• Cctv outside property
• Fire extinguishers

Cleaning services

• Laundry
• Ironing service
• Trouser press
• Daily housekeeping

Services & Extras

• Key access

Common areas

• Garden
• Games room
• Shared lounge/tv area
• Picnic area
• Outdoor fireplace

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• Express check in/check out
• Tour desk
• Luggage storage
• Private check in/check out
• Invoice provided

General

• Pets allowed

Physical distancing

• Contactless check in/check out
• Cashless payment available
• Physical distancing rules followed

Entertainment and family services

• Children's playground
• Entertainment staff
• Evening entertainment
• Board games/puzzles
• Indoor play area
• Kids' outdoor play equipment
• Baby safety gates

Pool and wellness

• Massage
• Back massage
• Neck massage
• Foot massage
• Head massage
• Hand massage
• Full body massage

Transport

• Car hire
• Bicycle rental