West Cliff Inn, A Four Sisters Inn, Santa Cruz

This property has been featured in "9 Best Resorts In Santa-Cruz ".

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Room Types Available

Deluxe King

Max 2 Adults

1 Photo available

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This room is furnished with one king bed and features a fireplace.

Superior King Room

Max 2 Adults

2 Photos available

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A fireplace, spa bath, and a flat-screen cable TV and a DVD player are featured in this room. Tea and coffee-making facilities are provided.Please note: The guestrooms vary in this room type with both indoor and outdoor spa tubs.

Deluxe King with Partial View

Max 2 Adults

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A fireplace, and a flat-screen cable TV and a DVD player are featured in this room. Tea and coffee-making facilities are provided.

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About This Property

Nestled on a bluff across from Cowell's Beach, this 3-story Victorian home is a restful bed and breakfast that offers unique guestrooms and thoughtful amenities just steps from the Santa Cruz Beach a (Read More)nd Boardwalk.West Cliff Inn features luxurious rooms with fireplaces and marble-tile bathrooms. Guests will also appreciate technological amenities such as free high-speed internet access, MP3 players and a flat-panel, wall-mounted TVs.Wake up with West Cliff Inn's delicious breakfast buffet. In the afternoon, enjoy wine and hors d'oeuvres, then hire a bicycle to explore Santa Cruz.

West Cliff Inn, A Four Sisters Inn is featured in

Guest Ratings For This Property

9.1

Based on 287 Reviews

100% verified reviews

Comfort

9.48

Cleanliness

9.41

Value For Money

8.65

Facilities

9.28

Guest Reviews

Stephanie

young couple

8.0

Very good

Lovely vintage building with modern amenities- good breakfast & good location.

We liked that it is a vintage property, with the ambience, yet with all modern amenities.

We loved the property.

Published on 31 Dec 2023

Roamer00

young couple

2.0

Very poor

Great amenities but lacks appropriate customer service.

Location and facilities were awesome. Beautiful property.

The woman who checked us in was so rude that I wished we could have left. We would have if we wouldn't have been charged. We were greeted in the porch with questions about why we were parking in the lot. When I replied because we were checking in, we were then ignored. When we checked in the night before Thanksgiving, the woman at the desk demanded we pay in full. We explained we had already paid through booking.com in full. We showed our receipts and confirmation emails and even banking info. She ignored us and handed back our card, saying we had to still pay in full, and she already charged us. Then we had to argue back and forth about how she overcharged us $1100. She was unwilling to budge and kept saying to call booking.com to sort it out. After several uncomfortable minutes, she said she'd call her manager. The manager confirmed what we had said and she needed to give us a refund. She got off the phone and said nothing and got up and walked away. No apology for overcharging us $1100 or offering a solution. Just flat out walked away. Our keys were on the counter, so we let ourselves into our room. We were not checked in, not told about breakfast, not told about happy hour in the lobby, or anything else about our stay. We spent the next 4 days missing out on the amenities and trying to piece together what was offered at the hotel. The next morning, I saw the woman again and said, "Happy Thanksgiving." She ignored us and walked away. That same morning, we asked the woman serving breakfast if we could purchase mimosas. She said, "No, we don't do that. " This was a little confusing because the lobby has a case of wine and champagne for sale, and it's also mentioned you can buy mimosas with breakfast on the website. The hotel was gorgeous, and we were so excited to stay here before our arrival. This check in experience completely overshadowed anything good about the place.

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Published on 27 Nov 2023

Danas

young couple

10.0

Exceptional

Very charming hotel in Santa Cruz with a beach view. It is an old building, but very nicely decorated. The rooms and bathrooms are spacious, clean, they do provide a very good breakfast. Main pier, beach is basically 4-5 minutes walking distance.

Nothing

Published on 26 Nov 2023

Ted

young couple

10.0

Exceptional

We asked for an early check in and they were very pleasant about accommodating us and they texted when our room was ready.. two hours early..We had a special request as my wife's brother is in assisted living nearby and we wanted to be able to go back and forth

Published on 17 Nov 2023

Alex

young couple

10.0

Exceptional

Idyllic super friendly beautiful hotel.

The whole building was beautiful and impeccably decorated. It was also incredibly easy to follow the instructions in as we checked in while the manager was on her mandated break, when she returned she checked us in fully and could not have been more lovely, it was honestly the highlight of our honeymoon being here, if only for one night.

Nothing, it was perfect.

Published on 16 Nov 2023