Zest Jemursari by Swiss-Belhotel International

Jalan Raya Prapen 266

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This property has been featured in "50 Best Hotels In Surabaya ".

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Room Types Available

Zest Queen Room
  • Max 2 Adults
  • 2 Photos available
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    This air-conditioned double room features a laptop-sized safety deposit box, seating area, and a wardrobe. En suite bathroom comes with a shower.

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    Zest Twin Room
  • Max 2 Adults
  • 3 Photos available
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    This air-conditioned twin room features a laptop-sized safety deposit box, seating area, and a wardrobe. En suite bathroom comes with a shower.

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    Zest Suite Room
  • Max 2 Adults
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    The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and slippers. The suite provides a seating area, a safe deposit box, parquet floors, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.

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    About This Property

    Zest Jemursari by Swiss-Belhotel International is a cosy and modern accommodation located a 15-minute drive from Plaza Marina Surabaya. Facilities include meeting rooms and free WiFi access in all ar (Read More)eas. Fitted with parquet flooring, the modern air-conditioned rooms here offer a seating area, and a flat-screen cable TV. En suite bathroom comes with a shower, towels and free toiletries. Guests enjoy city view. A selection of Indonesian and western cuisine can be enjoyed at Citrus Cafe and Restaurant. Alternatively, guests can order from the 24-hour room service. Operating a 24-hour front desk, the friendly staff can assist with laundry and luggage storage. Zest Jemursari by Swiss-Belhotel International is located in the heart of Surabaya's industrial area and situated only a 30-minute drive from Juanda International Airport. The hotel is also only minutes drive away from Surabaya Night Carnival Family Entertainment Centre.

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    Guest Ratings For This Property

    7.9
    Based on 75 Reviews
    100% verified reviews

    Comfort

    7.87

    Cleanliness

    7.93

    Value For Money

    8.0

    Facilities

    7.77

    Guest Reviews

    Michael
    family with young children
    8.0
    Very good
    Good quality budget hotel.
    Staff where exceptionally helpful and friendly. Room was good size and bed was comfortable. Shower was very hot and strong. Disposable toothbrushes supplied. Air conditioning was good. As a budget hotel this room was definitely up to my expectations.
    Floor was slightly dusty. (Just a little) Bathroom was ageing. Only shower gel and hand soap supplied. No shampoo. I noticed some previous guests complained about the towels. They where clean but greyed colour. This is as expected for towels that are usually handed down from higher class hotels. A good bleaching and fabric softener would rejuvenate them.

    Published on 27 Jul 2023

    Noorazmi
    family with young children
    9.0
    Superb
    sink problem
    sink cant use

    Published on 02 Jul 2023

    Rachael
    family with young children
    8.0
    Very good
    Very good
    Good breakfast choice, clean room. Good for a couple of nights.

    Published on 23 Jun 2023

    Ravindra
    review category business travellers
    5.0
    Passable
    Passable
    Hotel was ok, but could have been more clean
    The towels and bed sheets were not clean

    Published on 24 Mar 2023

    Lukky
    family with young children
    10.0
    Exceptional
    I hope hotel zest will be even better because the position of the hotel is very strategic in its loc
    I stayed at Zest Hotel in Jemursari Surabaya for 3 nights and got breakfast the menu has many variants, there are only a few menus that are the same every day but all of them are quite tasty and the service is pleasant
    I think it's good enough for the price, only room repairs are needed, such as wall paint, devices in the bathroom such as a clogged drain washtavel, the exhaust doesn't work

    Published on 22 Aug 2022

    Ni
    family with young children
    7.0
    Good
    I like my overall stay except the towels, mat and linen
    location , staff , overall situation
    the linen and towel is to old. is not hotel standard or even house standard anymore. should change ASAP. because that effect the hotel class, as zest is nice and good hotel but the towel and linen situation make it drop to low quality.

    Published on 10 Jul 2022

    Made
    family with young children
    9.0
    Superb
    clean, friendly staffs, good location and easy to find
    clean, friendly staffs, good location and easy to find
    -

    Published on 07 Jun 2022

    Kharisma
    solo traveller
    8.0
    Very good
    Very good
    Hosts are friendly
    Smoke smell in room, but disapeared when ac starts 15-30 minutes

    Published on 23 May 2022

    Mulyanti
    solo traveller
    7.0
    Good
    Unexpected and unbelievable
    Cleaning for bathroom everyday. Opening the door when forgot to take the card inside the room. Smile in every morning for the deskhelp. Free for document printing.
    International hotel class but the service doesnt enough such us amenities for ladies (hair brush, nail cut, cutton buds, razor and or hair dryer) and bed cover change. It really beyond my expectations. Hot water doesnt flow like usually. I think its poor on maintenance maybe! Complain for the leaks floor for the second day till the last but doesnt repaired. Only the bathroom handle door is repaired.

    Published on 06 May 2022

    Artur
    young couple
    8.0
    Very good
    Very good
    good food, good room, good reception
    if you park your car in down parking, you need to bring your bags to reception use stairs

    Published on 05 May 2022

    Location & Nearby Places

    Gubeng (6.1 Km from city center)

    Jalan Raya Prapen 266

    15 Nearby Attractions

    Plaza Marina

    1.1 km

    Suroboyo Monument

    2.7 km

    Bungkul Park

    3.0 km

    Flora Park

    3.1 km

    Pelangi Park

    3.4 km

    Surabaya Town Square

    3.6 km

    Chinatown, Surabaya

    3.7 km

    Monumen Perjuangan POLRI

    3.9 km

    Tomb of Dr Soetomo

    4.3 km

    Suroboyo Carnival Park

    4.6 km

    Galaxy Mall

    4.8 km

    City of Tomorrow

    5.0 km

    Indonesian Cancer Museum

    5.0 km

    Monumen Bambu Runcing

    5.1 km

    Monumen Kapal Selam

    5.2 km

    Hutan Bambu

    5.3 km

    See All Attractions

    Top Facilities

    parking

    food

    wifi

    bar

    See All Facilities

    All Facilities for Zest Jemursari by Swiss-Belhotel International

    Category Facilities
    Business facilities Meeting/banquet facilities.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Adult only, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
    Accessibility Upper floors accessible by elevator.
    Bathroom Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Slippers.
    Room Amenities Hypoallergenic, Sofa bed, Air conditioning, Interconnected room(s) available, Clothes rack, Desk, Hardwood or parquet floors, Seating Area, Safety deposit box.
    Food & Drink Kid meals, BBQ facilities, Vending machine (drinks), Restaurant, Kid-friendly buffet, Room service, Coffee house on site.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Wake-up service, Towels, Linen.
    Media & Technology Cable channels, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Garden.
    Reception services Express check-in/check-out, Concierge service, Luggage storage, 24-hour front desk.
    Physical distancing Cashless payment available, Mobile app for room service, Physical distancing rules followed.
    Transport Airport shuttle, Airport shuttle (additional charge), Airport drop off, Shuttle service (additional charge), Shuttle service, Airport pick up.
    Pool and wellness Spa and wellness centre.
    Outdoor & View City view, Terrace.
    ₹19 Onwards