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Adhara Hacienda Cancun

Downtown Cancun (0 kms from )
Avenida Nader, 1

Ranked 41 out of 50

8.4
5092 reviews

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About Adhara Hacienda Cancun

Suit yourselves for a warm and welcoming stay at the Hotel Adhara Hacienda Cancun. The property is centrally placed in Cancun City, making it easy to travel for both business and pleasure. The proper (Read More)ty aims to spoil every one of its visitors, so the brilliant staff will be happy to host you and look after you. With the most up-to-date hospitality services, this property's colonial architecture and design provide the perfect setting for guests to unwind and have a comfortable stay.

Room Types Available

Double Room with Two Double Beds
  • Max 4 Adults
    •

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    This room features a flat-screen TV, free Wi-Fi, a safety-deposit box and a work desk. Guests also enjoy air conditioning and a private bathroom with a shower and toilet.

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    Standard Double Room
  • Max 4 Adults
    •
  • 2 Photos available
    •

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    This room features a flat-screen TV, free Wi-Fi, a safety-deposit box and a work desk. Guests also enjoy air conditioning and a private bathroom with a shower and toilet.

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    Executive Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned double room features a large flat-screen smart TV, memory foam mattress and free WiFi access.

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    One Bedroom Suite
  • Max 5 Adults
    •
  • 1 Photo available
    •

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    This suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. This air-conditioned suite features a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit has 4 beds.

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    Adhara Hacienda Cancun is featured in

    Guest Ratings For This Property

    8.4
    Based on 5092 Reviews
    100% verified reviews

    Comfort

    8.83

    Cleanliness

    8.88

    Value For Money

    8.63

    Facilities

    8.58

    Guest Reviews

    Evgeniya
    family with young children
    9.0
    Superb
    Very nice resort hotel
    It is a very nice resort-like hotel with great pool area with a bar and music, very well maintained. Breakfast has a good variety. Rooms are comfortable and clean. Staff is friendly. Location close to ADO bus station with connection to the airport is top. It was also nice that we were allowed to use the pool area after check out with our luggage being stored.
    Walls are unfortunately indeed very thin so we could hear our neighbors laughing a lot at night in the next room and neighbors moving furnitures above us. It is bothering when you are trying to sleep. Also coffee machine in breakfast room needs maintenance as it was blocking after each cup.

    Published on 04 Jan 2024

    Msd78
    family with young children
    8.0
    Very good
    Very good
    The facilities are clean and well maintained. The bedding was great. The breakfast is a full buffet and very nice. Nearly all staff was extremely helpful and courteous. There is a shuttle to the beach which was great. Location is close to several restaurants.
    Our chief complaint is that there are no phones in the room to contact staff. You have to use WhatsApp and sometimes you don't get an answer promptly. I ended up just going to the lobby to directly get my needs taken care of.

    Published on 04 Jan 2024

    Ingrid
    family with young children
    10.0
    Exceptional
    Awesome!!
    I love everything! Location safe and fun to walk around. Breakfast excellent. Everyone is happy and willing to make you feel comfortable . Rooms are spotless !! All of the areas of the hotel are very well maintained and super clean!!
    N/a

    Published on 04 Jan 2024

    Eugenia
    family with young children
    8.0
    Very good
    The staff at the entrance, at the bar and restaurant was super friendly! We only had one staff member at the check-in
    It is clean, easy to access with public transport, ADO or taxi. Breakfast included made it easy for the start of our day. The pool bar has good drinks!
    It was not easy to get extra water after the daily room supply was over. Its felt like a hassle. The swimming pool was too cold to use even with the warm weather.

    Published on 04 Jan 2024

    Tim
    young couple
    8.0
    Very good
    Good stay. Great service and hotel. Can recommend.
    Good location and good facilities. Service was great and everyone was helpful and friendly. Good value for money.
    /

    Published on 04 Jan 2024

    Jodee
    young couple
    7.0
    Good
    Stayed during NYE, would NOT do that again.
    Pool area, breakfast
    Location

    Published on 03 Jan 2024

    Sivan
    family with young children
    8.0
    Very good
    Very good
    An excellent option outside of the hotel zone

    Published on 03 Jan 2024

    Anonymous
    young couple
    8.0
    Very good
    Outstanding staff, food and room comfort.
    Beds were firm. Slept great. Great value. Will definitely rebook. Like everyone else says, breakfast food and very hard working staff would win awards for this service. Outstanding!
    Nothing hotel related.

    Published on 03 Jan 2024

    Lito
    solo traveller
    7.0
    Good
    My stay was a bit good, I wouldnt recommend to stay here when you plan to go out and be back at late night coz the hote
    The pool is very nice, the interior of the lobby is stunning. Guards in the lobby are very accommodating, and somehow they speak english. Thank you.
    Everyday, the key card is not working, and I have to run down to the lobby to activate my key card. Theres an unplesant sounds that makes me awake in the middle of the night, some kind of construction wherever. The two elevator is distance a bit, so if you click right side, it opens on the left side which a bit far, and tou have to run a little before the elevator closes. The buffet menu is not what I expected, coffe machine is out of order as I want the cappuccino and pancakes are a little bit stoned.

    Published on 03 Jan 2024

    Anonymous
    group
    8.0
    Very good
    Pleasant.
    Clean and nice.
    Bar tender on his phone.

    Published on 02 Jan 2024

    Location & Nearby Places

    Downtown Cancun (2.9 Km from city center)

    Avenida Nader, 1

    5 Nearby Attractions

    Chichen Itza

    1.0 km

    Isla Mujeres

    2.2 km

    Playa Tortugas

    4.1 km

    El Rey Ruins

    12.7 km

    Playa Delfines

    12.8 km

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    Top Facilities

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    All Facilities for Adhara Hacienda Cancun

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Air purifiers, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area.
    Accessibility Upper floors accessible by elevator, Entire unit located on ground floor.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Shallow end, Seating Area, Iron, Safety deposit box, Ironing facilities, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Snack bar, Microwave, Kitchenware, Restaurant, Kid-friendly buffet, Kitchenette, Kitchen, Packed lunches, Dining table, Coffee machine, Special diet menus (on request), Dining area, Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Laptop safe, Flat-screen TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Common areas Garden.
    Reception services Valet parking, 24-hour front desk, Tour desk, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Kids' outdoor play equipment, Children's playground.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Kids' pool, Outdoor pool, Swimming pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs.
    Transport Accessible parking, Car hire, Shuttle service (additional charge), Shuttle service.
    Outdoor & View City view, Pool view, Terrace, Patio, View, Inner courtyard view, Garden view.

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