Promenade Hotel Kota Kinabalu, Kota Kinabalu, Malaysia

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Room Types Available

Superior Double or Twin Room

Max 2 Adults

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Overlooking Kota Kinabalu city, this modern room is fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom comes with a shower, soap and shampoo.

Deluxe Double or Twin Room

Max 2 Adults

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Overlooking South China Sea, this modern room is fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom comes with a shower, soap and shampoo.

Junior Suite

Max 2 Adults

1 Photo available

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Overlooking South China Sea, this modern suite is fitted with a satellite flat-screen TV and tea/coffee making facilities. A separate seating area is also available. The en suite bathroom comes with a shower and luxury bath amenities.

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Promenade Hotel Kota Kinabalu is featured in

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Guest Ratings For This Property

8.0

Based on 1311 Reviews

100% verified reviews

Comfort

8.52

Cleanliness

8.43

Value For Money

8.25

Facilities

8.2

Reviewers Mention About Promenade Hotel Kota Kinabalu

The Promenade Hotel Kota Kinabalu offers a pleasant stay with helpful and hospitable staff. The breakfast spread is enjoyable and the location is convenient for shopping and dining. However, there we (Read More)re some issues with room assignment and noise from adjoining rooms. Check-out was also delayed due to staff engagement with other guests. Overall, the hotel staff, apart from the concierge desk, provided excellent service. The rooms are satisfactory with city views, but the carpet appeared dirty. The hotel is conveniently located near markets, shopping complexes, and the jetty for island access.

Guest Reviews

Tanja

young couple

8.0

Very good

The breakfast was good and the location is perfect. The room was a bit old fashioned and toilet has a bit of a mold smel

The breakfast was good and the location is perfect.

The room was a bit old fashioned and toilet has a bit of a mold smell. From the pictures I thought it would have been more up-to-date.

Published on 04 Jan 2024

Kenji

solo traveller

7.0

Good

Good service in general but some points are to be improved.

I booked the room with access to Club Lounge service, where breakfast and cocktail dinner were served. This was nice to have chances to have meals with a relatively quiet atmosphere. Fruits were also served in the room on the first day of stay.

Room cleaning time was late (around 16:15), and I waited for about 20 minutes for completion of cleaning after coming back to the room. Another point to be rectified is music in the corridor; it sounded even after 22:00 and it would hamper smooth sleep for an early riser on the next day.

Published on 01 Jan 2024

Boon

young couple

5.0

Passable

Room service was fast but i gave tp wait 1 hour for checkin .

Breakfast notging much, bathroom not clean i can see tge stain on toilet bowl not clean properly, wifi was terrible.

Published on 01 Jan 2024

Dk

family with young children

6.0

Pleasant

Location is good but service is bad

Location and price are the only nice thing about this hotel. Centre of the city. Room is spacious. Booked the hotel last min as they still have rooms available during busy time. The good ones were sold out so have no choice have to stay here.

Service was bad for a 4 star hotel. They have lots of desktop but only 1 person working so longer check in time knowing its busy time. The reception (name Andy) sounded sleepy and was rude when answering the phone. Housekeeping didnt understand simple instruction. Breakfast at lounge was sad.

Published on 26 Dec 2023

Amal

family with young children

5.0

Passable

Just ok.

Location

Too slow, the check in service way too slow. 7 PCs / counters with only 2 staff working. The room is not ready upon check in time. Heard other guests complaining the same thing. Room is too dark & most of switch plugs are broken.

Published on 25 Dec 2023

Location & Nearby Places

Kota Kinabalu City Center (0.8 Km from city center)

No. 4 Lorong Api-Api 3, Api-Api Centre - Show on map

15 Nearby Attractions

Kota Kinabalu Waterfront

0.4 km

Gaya Street Sunday Market

0.9 km

Atkinson Clock Tower

1.2 km

Signal Hill Observatory

1.6 km

Sabah State Museum

1.7 km

Kota Kinabalu Wetland Centre

2.8 km

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Beach

Pool

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Promenade Hotel Kota Kinabalu

Check Room Options And Availability

Room Types Available

Promenade Hotel Kota Kinabalu is featured in

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Guest Ratings For This Property

Reviewers Mention About Promenade Hotel Kota Kinabalu

Guest Reviews

Tanja

Very good

The breakfast was good and the location is perfect. The room was a bit old fashioned and toilet has a bit of a mold smel

Kenji

Good

Good service in general but some points are to be improved.

Boon

Passable

Room service was fast but i gave tp wait 1 hour for checkin .

Dk

Pleasant

Location is good but service is bad

Amal

Passable

Just ok.

Maziana

Exceptional

really worth it

Liyana

Pleasant

Pleasant

Lait

Superb

Superb

Hambug

Passable

Passable

Hernye

Good

Comfortable

Location & Nearby Places

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