Bedford Swan Hotel and Thermal Spa, Luton

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Room Types Available

Deluxe Family Room

Max 2 Adults

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The Deluxe Double bedrooms offer a little bit more so you can really unwind and make the most of your stay. Rooms feature a king size bed, a relaxing sofa and en suite with a bath tub and shower and Noble Isle luxurious toiletries.

Standard Double Room

Max 2 Adults

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The Classic Double bedrooms are en suite with a shower. Each room is beautifully furnished with comfy beds and quality linen. Other features include a flat-screen TV with Freeview, free Wi-Fi and tea/coffee facilities.

Standard King Room

Max 2 Adults

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The Classic King Double bedrooms are en suite with a shower. Each room is beautifully furnished with comfy beds and quality linen. Other features include a flat-screen TV with Freeview, free Wi-Fi and tea/coffee facilities.

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Bedford Swan Hotel and Thermal Spa is featured in

50 Best Hotels In Milton Keynes

$ 52 onwards

50 Luxury Hotels In Milton Keynes

$ 42 onwards

Guest Ratings For This Property

7.9

Based on 2487 Reviews

100% verified reviews

Comfort

8.63

Cleanliness

8.61

Value For Money

7.77

Facilities

8.21

Reviewers Mention About Bedford Swan Hotel and Thermal Spa

Guests at Bedford Swan Hotel and Thermal Spa praised the friendly and helpful staff, including Harvey and Sophie, making their experiences enjoyable. The thermal spa exceeded expectations with a tran (Read More)quil atmosphere and rejuvenating facilities. Visitors appreciated the value for money during ladies' night, free parking, and excellent service. Overall, the pleasant interactions with staff and the relaxing environment left guests looking forward to returning for more blissful experiences.

Guest Reviews

Caroline

young couple

9.0

Superb

Lovely setting, comfy bed and nice sheets.

I paid to go into the spa but was a little disappointed there were no loungers to relax and read on. The only real option was getting in the pool as all the seats were taken.

Published on 04 Jan 2024

Theresa

with friends

7.0

Good

Comfortable hotel with relaxing Spa.

The staff friendly and helpful. Room comfortable and a good breakfast. Some rooms have a good view of river, if unlucky youll have a view of building/car park.

If buying a drink after bar is closed, was asked to put credit on room a minimum of 50! Just wanted to buy 2drinks which cost 14 but they took 50 then refund the difference a few days later. Not enough parking. Priority should be given to people staying at the hotel.

Published on 03 Jan 2024

Heidi

family with young children

8.0

Very good

Great location and ambience, more attention to detail in a few areas would have lifted my score

The hotel is in a great location. The staff were generally pretty friendly. The public areas are lovely - well decorated, high quality, and full of personality. My room was gorgeous with all the little amenities you'd expect. Spotlessly clean with a large comfortable bed and lovely linens. I got a great night's sleep. The bathroom was nice too. I feel like this would be a good hotel for couples to stay at - it has a cosy, high end feel to it. My opinion is with a bit of attention to detail in terms of not overbooking/over filling areas (spa, restaurant), making sure all the little details match he and a bit more focused customer service from the staff this would be near perfect.

(Read More)

Parking was a bit of a bun fight - there seemed to be too few spaces for the number of guests. The staff on reception didn't take a swipe of my card on arrival so when I tried to order room service later after showering and changing into my PJs (it had been a long day and a long journey) I was not able to and was told I'd need to go back down to reception which sort of defeats the object of room service. The breakfast buffet was absolutely rammed on my first morning so although breakfast was included in my rate I ended up going into town to find an alternative. On the second morning we did sample breakfast. It was OK. The spa is very small, it was crowded when I visited with a birthday party of very loud local women so not the peaceful experience I expected. There were too few lockers and some people were being asked if they knew each other, and would they double up - this should have been a clue to me! I had paid for a couple of hours but left after 20 mins.

(Read More)

Published on 03 Jan 2024

Bernard

young couple

7.0

Good

Enjoyable stay, would probably consider staying again.

Location excellent, shared facilities such as lounges very good. Decor and features of hotel very attractive. Rooms comfortable, and reasonably sized.

Parking was limited and information about it poor. Breakfast was mediocre, not bad but not as good as I'd expect from a hotel of this status.

Published on 03 Jan 2024

Sharon

young couple

10.0

Exceptional

Happy New year on the water

The room grounds silence calm staff breakfast

Nothing it was perfect

Published on 02 Jan 2024

Tracy

young couple

6.0

Pleasant

Great stay but breakfast was very salty

Great location

The bathroom smelt of rotting cabbage and there was no hairdryer in the room.

Published on 02 Jan 2024

Helen

young couple

10.0

Exceptional

Relaxing

Decor

Didnt refresh the towels or make the beds whilst we stayed and no bottled water in the room

Published on 02 Jan 2024

Plamen

family with young children

6.0

Pleasant

good

room

breakfast

Published on 02 Jan 2024

Liam

young couple

7.0

Good

Beautifully decorated

On-site restaurant poor service and food was poor too.

Published on 02 Jan 2024

Stephen

young couple

8.0

Very good

Overall we found it to be very good and would not hesitate to stay again. The service in general was

The breakfast itself was good however because it was served upstairs in a smaller room the service was not great. Tables were not cleared and reset quickly enough and the staff supervising the operation failed to rectify the issue.

The supervision of the breakfast room. No one stepped up and sorted out the issues in the room.

Published on 31 Dec 2023

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All Facilities for Bedford Swan Hotel and Thermal Spa

Category	Facilities
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Non-smoking rooms, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
Accessibility	Upper floors accessible by stairs only, Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet.
Room Amenities	Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Restaurant, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Services & Extras	Towels, Linen.
Media & Technology	TV, Laptop safe, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Common areas	Shared lounge/TV area.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
Transport	Accessible parking.
Pool and wellness	Spa and wellness centre.

Bedford Swan Hotel and Thermal Spa

Check Room Options And Availability

Room Types Available

Bedford Swan Hotel and Thermal Spa is featured in

Guest Ratings For This Property

Reviewers Mention About Bedford Swan Hotel and Thermal Spa

Guest Reviews

Caroline

Superb

Superb

Theresa

Good

Comfortable hotel with relaxing Spa.

Heidi

Very good

Great location and ambience, more attention to detail in a few areas would have lifted my score

Bernard

Good

Enjoyable stay, would probably consider staying again.

Sharon

Exceptional

Happy New year on the water

Tracy

Pleasant

Great stay but breakfast was very salty

Helen

Exceptional

Relaxing

Plamen

Pleasant

good

Liam

Good

Good

Stephen

Very good

Overall we found it to be very good and would not hesitate to stay again. The service in general was

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