Best Western Palace Hotel & Casino, Isle of Man

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Double Room with Sea View

Max 2 Adults

View Deal

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

Deluxe Double Room with Sea View

Max 2 Adults

View Deal

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room, which overlooks Douglas Bay.

Double Room

Max 2 Adults

View Deal

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

View All Rooms

All Facilities for Best Western Palace Hotel & Casino

Category	Facilities
Activities	Bike tours, Beach, Walking tours, Movie nights, Golf course (within 3 km), Bingo, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet.
Room Amenities	Sofa, Sofa bed, Heated pool, Wardrobe or closet, Desk, Shallow end, Carpeted, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Snack bar, Restaurant, Breakfast in the room, Packed lunches, Fruits, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Wake up service/Alarm clock, Key card access, Alarm clock.
Media & Technology	TV, Radio, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation.
Reception services	ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Private check-in/check-out, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Parking on site.
Entertainment and family services	Karaoke, Casino.
Pool and wellness	Steam room, Beachfront, Pool with view, Indoor pool (all year), Personal trainer, Fitness/spa locker rooms, Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fitness classes, Fitness, Spa facilities, Spa and wellness centre, Indoor pool, Sun loungers or beach chairs.
Transport	Accessible parking.
Outdoor & View	View, Sea view, Balcony.

Guest Ratings For This Property

7.4

Based on 2191 Reviews

100% verified reviews

Comfort

7.8

Cleanliness

7.84

Value For Money

7.44

Facilities

7.59

Reviewers Mention About Best Western Palace Hotel & Casino

The Best Western Palace Hotel & Casino offers excellent food and accommodating staff. Some rooms have beautiful sea views. Guests enjoyed the Christmas package, which included access to the casino an (Read More)d gym. The hotel provides a wide selection of food and drinks, caters to dietary requirements, and has friendly service. Despite some booking issues, guests found the hotel to be clean, warm, with good breakfast options, and a convenient location. Overall, highly recommended by guests for its great food, sea views, and friendly staff.

Guest Reviews

Margaret

young couple

1.0

Bad

Hotel was run down, leaking hotel rooms, cold food

Everything

Published on 02 Jan 2024

Karen

family with young children

6.0

Pleasant

Great stay, bar area nice, rooms dated and small. Fair for what we paid.

It was well situated. Pool was good

A bit dated, could do with update

Published on 01 Jan 2024

Jo

family with young children

7.0

Good

Family vidit

Location. Room size View Price reasonable Christmas nibbles on table. Games in bar Staff work hard. Pleasant spa staff

Bathrooms need an update better showers needed Hotel general.areas need update Leisure area sauna broke Jacuzzi broke. Asked to leave spa at 12 noon on day of departure. Poor Bar prices too high Coffee and tea facilities at breakfast basic.

Published on 27 Dec 2023

Rosie

family with young children

4.0

Disappointing

Our stay was on Christmas Eve, I rang the hotel prior to this and asked if the pool was definitely open, I was told till 10pm. Got down to the pool at 6:30ishto be told it was closed at 6 and you actually had to be there 45 minute prior to that time to be able to swim. It ruined our plans for the night. Our bath also wasnt working. We were relocated to another room but overall very upset.

Published on 25 Dec 2023

Justin

young couple

8.0

Very good

Good

Central

Nothing

Published on 25 Dec 2023

Patricia

family with young children

7.0

Good

Suited our purpose but would not be choosing it again if its still in the current state

Great location and pool is good

Tacky and rundown could be a great hotel if the front was cleaned up made to look more inviting inside needs a revamp and the bar could do with nice Lounge seats its like a cafeteria

Published on 23 Dec 2023