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Hotel

The Empress Hotel

Ranked 1 out of 17 best hotels in isle of man

8.3
(2196 reviews)

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Single Room

  • Max 1 Adult
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    Situated at the rear of the hotel, this room features a private bathroom, TV and tea/coffee making facilities.

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    Double Room

  • Max 2 Adults
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    Situated at the rear of the hotel, this room features a private bathroom, TV and tea/coffee making facilities.

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    Deluxe Double Room with Sea View

  • Max 2 Adults
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    Contemporary double room, with superb views across Douglas Bay.

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    Twin Room

  • Max 2 Adults
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    Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as an inner courtyard view. The unit has 2 beds.

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    Classic Twin Room with Sofa

  • Max 3 Adults
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    Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit offers 3 beds.

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    Deluxe Double or Twin Room with Sea View

  • Max 2 Adults
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    Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views.

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    Deluxe Suite with Sea View

  • Max 3 Adults
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    Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite provides a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as sea views. The unit offers 2 beds.

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    Penthouse Suite with Sea View

  • Max 2 Adults
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    This suite is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Featuring a balcony with sea views, this suite also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Family Room

  • Max 3 Adults
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    Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit has 2 beds.

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    Double or Twin Room with Sea View with Shower

  • Max 2 Adults
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    Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as sea views.

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    All Facilities for The Empress Hotel

    Category Facilities
    Activities Live music/performance, Live sport events (broadcast), Walking tours, Themed dinner nights.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Bidet.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Desk, Carpeted, Seating Area, Safety deposit box, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Snack bar, Vending machine (drinks), Restaurant, Kid-friendly buffet, Packed lunches, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation.
    Common areas Garden, Shared lounge/TV area.
    Reception services 24-hour front desk, Invoice provided, Luggage storage.
    Physical distancing Cashless payment available.
    Outdoor & View View, Inner courtyard view, Sea view, Balcony.

    Guest Ratings For This Property

    8.3
    Based on 2196 Reviews
    100% verified reviews

    Comfort

    8.73

    Cleanliness

    8.75

    Value For Money

    8.3

    Facilities

    8.25

    Reviewers Mention About The Empress Hotel

    Guests praised The Empress Hotel in Isle of Man for its comfortable rooms, great views, and excellent service. The hotel is well-maintained and upgraded to high standards. The location is central and (Read More) convenient for walking. However, some found the hotel dated and in need of a facelift. Despite this, the staff were friendly and helpful, making for an overall pleasant stay with good value for money.

    Guest Reviews

    Colin
    young couple
    10.0
    Exceptional
    Exceptional
    We have stayed before
    N/A

    Published on 03 Jan 2024

    Robyn
    young couple
    8.0
    Very good
    Lovely ambience, nice restaurant
    Very comfortable

    Published on 02 Jan 2024

    Bea
    family with young children
    6.0
    Pleasant
    Not on the true level of a star-rated hotel
    The location directly on the Promenade and beach
    The food and service in the restaurant were appalling.

    Published on 02 Jan 2024

    Vera
    review category business travellers
    7.0
    Good
    Good
    Good location
    No wi fi during the storm and stuff wasnt helpful at that time. Was a little bit too noisy in the first night. The breakfast is not good and the floor is very dirty and sticky. The view from the window is not pleasant.

    Published on 02 Jan 2024

    Anonymous
    family with young children
    10.0
    Exceptional
    Wonderful
    Lovely room, very clean and comfortable.
    The steps at the front hard to take a suitcase up and down

    Published on 30 Dec 2023

    Anthony
    solo traveller
    8.0
    Very good
    Good central location
    The room was serviced every day and the staff were nice.
    The first room I was offered. The receptionist changed it to another room straight away.

    Published on 30 Dec 2023

    Kathryn
    family with young children
    10.0
    Exceptional
    Fabulous break
    The location, the food and the staff was brilliant
    Nothing

    Published on 30 Dec 2023

    Paul
    young couple
    8.0
    Very good
    Very good
    Good selection of food for breakfast.
    Lounge area music was repeatedly played with too little variation.

    Published on 29 Dec 2023

    Diane
    young couple
    8.0
    Very good
    Comfortable
    Staff and cleanliness
    TV didnt work , reported twice, never fixed

    Published on 27 Dec 2023

    Georgian
    solo traveller
    10.0
    Exceptional
    Empress stay
    Probably the best hotel in Isle of Man! Highly recommended! Merry Christmas and a happy New year!
    NA

    Published on 24 Dec 2023

    The Empress Hotel is featured in

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