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Best Western Plus The Quays Hotel Sheffield

2 Furnival Road

Ranked 33 out of 50 best hotels in sheffield

7.5
2983 reviews

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Room Types Available

Quadruple Room
  • Max 4 Adults
    •

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    This room offers Freeview TV, tea and coffee making facilities, ironing facilities, en-suite bathroom and free WiFi.

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    Standard Double Room
  • Max 2 Adults
    •

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    This room offers Freeview TV, tea and coffee making facilities, ironing facilities, en-suite bathroom and free WiFi.

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    Twin Room with View
  • Max 2 Adults
    •

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    This room offers Freeview TV, tea and coffee making facilities, ironing facilities, en-suite bathroom and free WiFi.The room features views over Victoria Quays, which is a peaceful and relaxed area of the city centre.

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    Superior Double Room with Balcony and View
  • Max 2 Adults
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    This room offers Freeview TV, tea and coffee making facilities, ironing facilities, en-suite bathroom and free WiFi. A private balcony and views over Victoria Quays are featured as well.

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    Superior Twin Room
  • Max 2 Adults
    •
  • 3 Photos available
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    This room offers Freeview TV, tea and coffee making facilities, ironing facilities, en-suite bathroom and free WiFi. A private balcony and views over Victoria Quays are featured as well.

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    Standard Twin Room
  • Max 2 Adults
    •

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    This room offers Freeview TV, tea and coffee making facilities, ironing facilities, en-suite bathroom and free WiFi.

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    Double Room - Disability Access
  • Max 2 Adults
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    This accessible room offers Freeview TV, tea and coffee making facilities, ironing facilities and free WiFi.The en-suite bathroom has a walk-in shower and there are pull cords in the bedroom for assistance.

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    Double Room with View
  • Max 2 Adults
    •

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    This room offers Freeview TV, tea and coffee making facilities, ironing facilities, en-suite bathroom and free WiFi.The room features views over Victoria Quays, which is a peaceful and relaxed area of the city centre.

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    Junior Suite
  • Max 2 Adults
    •

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    This suite offers Freeview TV, tea and coffee making facilities, ironing facilities, en-suite bathroom and free WiFi, lounge area and views over Victoria Quays are featured as well.

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    Best Western Plus The Quays Hotel Sheffield is featured in

    Guest Ratings For This Property

    7.5
    Based on 2983 Reviews
    100% verified reviews

    Comfort

    8.02

    Cleanliness

    8.06

    Value For Money

    7.39

    Facilities

    7.9

    Reviewers Mention About Best Western Plus The Quays Hotel Sheffield

    The Best Western Plus The Quays Hotel Sheffield has a paid car park, friendly reception, contemporary rooms, great WiFi, hot shower, and a convenient location by the canal and city center. Some guest (Read More)s noted a need for bathroom modernization and noise from air conditioning units. The hotel offers a buffet breakfast, swimming pool, and leisure facilities. Despite minor issues, guests overall enjoyed their stay and would recommend the hotel.

    Guest Reviews

    Przemko85
    family with young children
    7.0
    Good
    Great for short stay
    Hotel is located on Victoria Quays , easy access to town centre. We had quadruple room with 2 double beds , room was very clean & well equipped .
    On arrival we have expected that all facilities inside leisure club will be working but only the swiming pool was available , neither hot tub or sauna were operational which was a blow as we have traveled considerable distance to use all facilities . The beds arent too comfy to sleep and matteraces are way too soft. Other than than the hotel is well located , rooms are clean staff very friendly

    Published on 04 Jan 2024

    Kia
    young couple
    3.0
    Poor
    Tolerable but would not return
    The staff were very welcoming and were very available at all times to support our needs and wishes. The area of the hotel is perfect for all types of travel. The lounge area of the hotel was absolutely beautiful.
    The room we stayed in wasnt up to its full potential. Couple of housekeeping issues (dirty/stained duvet/ bedsheets). The lamps didnt work correctly. The sink had a very quick DIY repair, the shower leaked.

    Published on 02 Jan 2024

    Lorraine
    family with young children
    10.0
    Exceptional
    Exceptional
    The hotel was clean, the room sizes were big and the leisure facilities were great, the kids loved the pool and we liked the steam room. The bar area is nice where we relaxed after a long day on the couches playing cards.

    Published on 01 Jan 2024

    Jodie-leigh
    group
    3.0
    Poor
    Boring, not good value for money
    - Property has varied amenities. - Room has minimum you would expect of a hotel (bed, tele, wardrobe, bathroom, hand wash and coffee with kettle) - black out curtains work well
    - Beds are uncomfortable, - Grouting around bathroom and spa facilities are going mouldy. - Staff arent particularly welcoming or nice. - Sauna not on, jacuzzi not on, pool cold, steam room small and not steamy. - Everything is quite outdated. - nothing particularly luxurious about this stay so not sure how this is a Best Western Plus

    Published on 01 Jan 2024

    Sally
    young couple
    6.0
    Pleasant
    I would stay there again as there was plenty of room for our dogs and the staff were nice.
    The view, the balcony, the size of the room.
    The heating wasn't on in our room on arrival so it was really cold. Many of the lights weren't plugged in so it was gloomy. It felt like they weren't really ready for us.

    Published on 29 Dec 2023

    Steve
    group
    5.0
    Passable
    On but hotel rooms and bathrooms looking tired
    Location good , Bar good Good they gave you a bag on Christmas Day with chocolates and clean towels as no cleaners I to clean ,
    Rooms and bathrooms are tired . Toilet made an awful noise when flushed enough to wake up if your partner went to the loo . No drinking water in rooms Room was cold had a wall heater but it was old and smelt when it was put on and was right next to the bed head so couldnt put it on and sleep with it as would have been unbearable . Seem to be a lack of staff . Only saw 2 the whole time was the there . Reception not always manned .

    Published on 29 Dec 2023

    Emma
    young couple
    6.0
    Pleasant
    Pleasant
    Good location and clean rooms!
    The fact that the hotel is pet friendly wasnt made very clear and so I was shocked to hear barking dogs at all hours that had clearly been left on their own for long periods of time.

    Published on 28 Dec 2023

    Fiona
    young couple
    10.0
    Exceptional
    Exceptional
    The location and staff

    Published on 24 Dec 2023

    Mel
    family with young children
    4.0
    Disappointing
    Average
    The location was alright.
    Lifts not working, building work, overpriced for what it is

    Published on 23 Dec 2023

    Colin
    solo traveller
    10.0
    Exceptional
    A very enjoyable relaxing stay.
    The room was tidy, excellen shower and a very comfortable bed, breakfast was top knotch.
    Nothing

    Published on 22 Dec 2023

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    Top Facilities

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    All Facilities for Best Western Plus The Quays Hotel Sheffield

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Shower, Toilet.
    Room Amenities Sofa, Heated pool, Wardrobe or closet, Clothes rack, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Fan, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Snack bar, Restaurant, Breakfast in the room, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
    General Parking, Pets allowed, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Steam room, Indoor pool (all year), Fitness/spa locker rooms, Swimming pool, Swimming Pool, Fitness centre, Fitness classes, Fitness, Spa and wellness centre, Indoor pool.
    Transport Accessible parking.
    Outdoor & View Terrace, View, Balcony.

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