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Mercure Sheffield St Paul's Hotel & Spa

Sheffield City Centre (0 kms from )
119 Norfolk Street

Ranked 17 out of 50 best hotels in sheffield

7.6
3880 reviews

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Room Types Available

Double Room
  • Max 2 Adults
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  • 4 Photos available
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    This en suite room has a flat-screen satellite TV, complimentary toiletries and a desk.

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    Superior King Room
  • Max 2 Adults
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  • 4 Photos available
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    With bathrobes, slippers and impressive city views.

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    Junior King Suite - Non-Smoking
  • Max 2 Adults
    •
  • 4 Photos available
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    Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views.

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    Mercure Sheffield St Paul's Hotel & Spa is featured in

    Guest Ratings For This Property

    7.6
    Based on 3880 Reviews
    100% verified reviews

    Comfort

    8.26

    Cleanliness

    8.13

    Value For Money

    7.38

    Facilities

    7.88

    Reviewers Mention About Mercure Sheffield St Paul's Hotel & Spa

    The Mercure Sheffield St Paul's Hotel & Spa is praised for its central location, clean conference rooms, and friendly staff. The rooms are spacious but beds are small and mattresses not very comforta (Read More)ble. Some issues with water pressure in the bathroom were noted. Guests enjoyed the breakfast and gym facilities, with special mention of the helpful staff. Overall, a great place for conferences, meetings, and a relaxing stay, with plans to return.

    Guest Reviews

    Richard
    family with young children
    8.0
    Very good
    Relatively nice.
    Room was clean.
    Lacks amenities.

    Published on 04 Jan 2024

    Laimant
    young couple
    4.0
    Disappointing
    Disappointing in everything
    The room was not heated at all and it was quite cold as we are in December. The buttons were not working at all. No way to contact the room service because the phone was not working plus it was not even the right phone ( other room number on it) The bath temperature could not go below the hot part and we had to wait the whole night for the bath with water in it to get cold and finally enjoy one. The room was so loud with the hotel noise + the elevator noises all over the night, it was so uncomfortable. For a +100 a night, you would expect more. It is not because you have a spa that you have to neglect the room services.
    (Read More)

    Published on 04 Jan 2024

    Arnel
    family with young children
    10.0
    Exceptional
    Excelent service
    I appreciate the hospitality of the hotel staff specially Robin he is very helpful in accomodating us because we arrived early.

    Published on 03 Jan 2024

    Gerard
    young couple
    10.0
    Exceptional
    Exceptional
    Location perfect. Room lovely. Breakfast great.will be going back
    The Rain

    Published on 03 Jan 2024

    Robert
    young couple
    7.0
    Good
    No recompense for room problems despite enquiring
    Location and bar area
    Our room had a broken loose flush and a damaged and missing bedside light.

    Published on 03 Jan 2024

    Philip
    young couple
    4.0
    Disappointing
    Easy to find, good location, nice and clean but we were clearly told the spa was open for 1 hr ??
    We didnt have breakfast. The location is good. Its a pity the hotel website advises there is a discount available at a nearby car park without making it clear you had to go to the hotel to register first.
    The sink was totally blocked in the bathroom. By the time we realised it was bed time but someone must have been aware of this. The room was noisy probably extraction fans

    Published on 02 Jan 2024

    Scott
    young couple
    9.0
    Superb
    Nice some heater issues
    The hotel is right in centre of Sheffield and it was fantastic the restaurant and bar scene is very nice the staff is very nice rooms were large and roomy but was also quiet Heating was not comfortable so possibly change that
    Heating and stairs were not acceptable

    Published on 01 Jan 2024

    Gary
    young couple
    8.0
    Very good
    Good other than the above !!
    The mattress on my wifes bed was uncomfortable and springs broken clearly. We spoke to reception and they added a mattress protector but this did not resolve the issue. We tried turning mattress over and around but still no better. This was our only issue and dissatisfaction of our stay.

    Published on 01 Jan 2024

    Coral
    family with young children
    7.0
    Good
    The stay was ok
    Didn't have breakfast
    Though thr room looked clean found hair on the bedding

    Published on 31 Dec 2023

    Vanessa
    young couple
    10.0
    Exceptional
    Exceptional
    Central, clean and friendly.

    Published on 30 Dec 2023

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    Top Facilities

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    All Facilities for Mercure Sheffield St Paul's Hotel & Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Breakfast in the room, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General WiFi available in all areas.
    Pool and wellness Steam room, Massage, Beauty Services, Indoor pool (all year), Manicure, Back massage, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Foot massage, Swimming Pool, Fitness centre, Fitness classes, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
    Outdoor & View City view, Terrace, View.

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