Mercure Sheffield St Paul's Hotel & Spa, Doncaster

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Double Room

Max 2 Adults

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This en suite room has a flat-screen satellite TV, complimentary toiletries and a desk.

Superior King Room

Max 2 Adults

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With bathrobes, slippers and impressive city views.

Junior King Suite - Non-Smoking

Max 2 Adults

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Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views.

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Restaurant, Breakfast in the room, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	24-hour front desk, Express check-in/check-out, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	WiFi available in all areas.
Pool and wellness	Steam room, Massage, Beauty Services, Indoor pool (all year), Manicure, Back massage, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Foot massage, Swimming Pool, Fitness centre, Fitness classes, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
Outdoor & View	City view, Terrace, View.

Guest Ratings For This Property

7.6

Based on 3880 Reviews

100% verified reviews

Comfort

8.26

Cleanliness

8.13

Value For Money

7.38

Facilities

7.88

Reviewers Mention About Mercure Sheffield St Paul's Hotel & Spa

The Mercure Sheffield St Paul's Hotel & Spa is praised for its central location, clean conference rooms, and friendly staff. The rooms are spacious but beds are small and mattresses not very comforta (Read More)ble. Some issues with water pressure in the bathroom were noted. Guests enjoyed the breakfast and gym facilities, with special mention of the helpful staff. Overall, a great place for conferences, meetings, and a relaxing stay, with plans to return.

Guest Reviews

Richard

family with young children

8.0

Very good

Relatively nice.

Room was clean.

Lacks amenities.

Published on 04 Jan 2024

Laimant

young couple

4.0

Disappointing

Disappointing in everything

The room was not heated at all and it was quite cold as we are in December. The buttons were not working at all. No way to contact the room service because the phone was not working plus it was not even the right phone ( other room number on it) The bath temperature could not go below the hot part and we had to wait the whole night for the bath with water in it to get cold and finally enjoy one. The room was so loud with the hotel noise + the elevator noises all over the night, it was so uncomfortable. For a +100 a night, you would expect more. It is not because you have a spa that you have to neglect the room services.

(Read More)

Published on 04 Jan 2024

Arnel

family with young children

10.0

Exceptional

Excelent service

I appreciate the hospitality of the hotel staff specially Robin he is very helpful in accomodating us because we arrived early.

Published on 03 Jan 2024

Gerard

young couple

10.0

Exceptional

Location perfect. Room lovely. Breakfast great.will be going back

The Rain

Published on 03 Jan 2024

Robert

young couple

7.0

Good

No recompense for room problems despite enquiring

Location and bar area

Our room had a broken loose flush and a damaged and missing bedside light.

Published on 03 Jan 2024

Philip

young couple

4.0

Disappointing

Easy to find, good location, nice and clean but we were clearly told the spa was open for 1 hr ??

We didnt have breakfast. The location is good. Its a pity the hotel website advises there is a discount available at a nearby car park without making it clear you had to go to the hotel to register first.

The sink was totally blocked in the bathroom. By the time we realised it was bed time but someone must have been aware of this. The room was noisy probably extraction fans

Published on 02 Jan 2024

Scott

young couple

9.0

Superb

Nice some heater issues

The hotel is right in centre of Sheffield and it was fantastic the restaurant and bar scene is very nice the staff is very nice rooms were large and roomy but was also quiet Heating was not comfortable so possibly change that

Heating and stairs were not acceptable

Published on 01 Jan 2024

Gary

young couple

8.0

Very good

Good other than the above !!

The mattress on my wifes bed was uncomfortable and springs broken clearly. We spoke to reception and they added a mattress protector but this did not resolve the issue. We tried turning mattress over and around but still no better. This was our only issue and dissatisfaction of our stay.

Published on 01 Jan 2024