C. Baldwin, Curio Collection by Hilton, Houston

This C. Baldwin hotel received mixed reviews. One guest praised the head manager Francis for her exceptional customer service during a busy period, while another found the rooms to be average and had (Read More) issues with noise and stained sheets. However, overall, the staff and service were highly praised, with a perfect rating of 10/10. The rooms had beautiful views and comfortable beds, though there were complaints about poor water pressure. The hotel's decor and location were complimented, and some guests felt safe during their stay.

Guest Reviews

Alexander

solo traveller

10.0

Exceptional

Nice hotel, not the cheapest but facilities were good. A pleasant stay.

Good location, walkable, clean

Seemed a bit cold, empty

Published on 29 Dec 2023

Erica

young couple

5.0

Passable

I was charged for parking when I did not have a car. My card was charged 4 times and reversed due to systemic issues whi

The lobby

Cleaning services werent up to par

Published on 05 Dec 2023

Marcus

family with young children

10.0

Exceptional

Bae love the room

Published on 13 Nov 2023

Nadia

group

3.0

Poor

To be an upscale hotel they give 1 star customer service.

Bed & pillows were cozy. The aesthetics were there.

Paid for a city view room when I arrived the room had a view of a parking garage. When I spoke with staff they stated city view rooms arent guaranteed, however, the room advertised when I made a reservation had a city view. That was my expectation and I was highly disappointed when I arrived. Also, staff could be friendlier, more approachable & compassionate towards guest.

Published on 13 Nov 2023

Semih

review category business travellers

6.0

Pleasant

Not worth the price.

Low water pressure in the shower. Hot water was not available or only luke warm. Shower water was coming from both ceiling and from handheld shower head. Adjustment was not possible. Coffee maker was not working.

Published on 11 Nov 2023

Location & Nearby Places

Downtown Houston (0.3 Km from city center)

400 Dallas Street - Show on map

15 Nearby Attractions

Sam Houston Park

0.2 km

Lone star

0.3 km

Houston Buddhist Vihara

0.3 km

Texas Buddhist Association

0.3 km

Teen Hao Taoist Temple

0.3 km

Jade Buddha Temple

0.3 km

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Top Facilities

Bar

Wifi

Pets allowed

Concierge service

Food

Shuttle service

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C. Baldwin, Curio Collection by Hilton

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Guest Ratings For This Property

Reviewers Mention About C. Baldwin, Curio Collection by Hilton

Guest Reviews

Alexander

Exceptional

Nice hotel, not the cheapest but facilities were good. A pleasant stay.

Erica

Passable

I was charged for parking when I did not have a car. My card was charged 4 times and reversed due to systemic issues whi

Marcus

Exceptional

Exceptional

Nadia

Poor

To be an upscale hotel they give 1 star customer service.

Semih

Pleasant

Not worth the price.

Roxy

Exceptional

all in all it was an awesome stay

Erica

Exceptional

Exceptional

Eduardo

Very good

A hotel with kind employees, good convenience and excellent location.

Shannon

Poor

Missing the hospitality aspect of a luxury hotel

Victoria

Pleasant

Not returning. Dont recommend

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