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About Cairns City Palms
The suites and apartments at Cairns City Palms provide you with a clean, pleasant place to stay along with prompt, courteous service. The rooms are large, bright, contemporary, and cosy. There is a f (Read More)ridge and basic cooking appliances in the kitchenette. They are situated 20 minutes by foot from Cairns' city centre and 10 minutes by car from the airport. A tropical outdoor pool with a cabana in the Balinese style is among the amenities for guests.
This modern, air-conditioned, self-contained, 2-bedroom apartment has a living room with a sofa, a private bathroom and a kitchen with a refrigerator, microwave, oven, stove top, tea/coffee and a sink. It also includes a dining table, ceiling fan, TV, iron, hairdryer, safe, patio and free WiFi.
This modern, air-conditioned, self-contained apartment features a king-sized bed, kitchen with a refrigerator, tea/coffee, microwave, oven, stove top, sink, dining table, sofa, ceiling fan, TV, iron, hairdryer, safe and balcony. It has free WiFi and a bathroom.
This modern, air-conditioned, self-contained suite includes a kitchenette and private bathroom. It has a refrigerator, microwave, fry-pan, sink and tea/coffee. It also includes a dining table, ceiling fan, TV, iron, hairdryer, safe, patio and free WiFi.
This suite features a king size bed, a private bathroom and kitchen with an oven, hotplates, fridge, microwave, sink and large bench. There is also a sofa, TV with free in-house movies, iron, safe, hairdryer, tea/coffee and a balcony with a table and chairs. Free WiFi is included. The room is tiled and offers air-conditioning and a ceiling fan.
This modern, air-conditioned, self-contained suite includes a private bathroom and a kitchenette with a refrigerator, microwave, fry-pan, sink and tea/coffee. It also includes a dining table, ceiling fan, TV, iron, hairdryer, safe, patio and free WiFi.
We had 3 rooms booked and had a comfortable stay :) I would recommend this place to stay for young families.
The location is amazing and also liked the room sizes - especially apartment suite is good value for money in Cairns. It has a kitchenette which is very convenient with young kids. Coffee provided on house was welcomed especially on days with early starts. We enjoyed the pool facility a lot and the laundry was reasonably priced for a quick wash.
Room cleaning was a hit and miss. We had to ask them daily to mop the floors and replace towels. If not asked, it was missed. But the staff was lovely and obliging.The air con in some rooms require servicing.
Published on 02 Jan 2024
Snowflake
group
1.0
Bad
An insult to Cairns
Large spaces.
The refrigerator and toilet were dirty and the lighting was dim. The door was broken and didn't lock well. Very bad quality for the price. If I were to go back, I would choose a better place, even if it was double or triple the price. If your stay is short and you have low hygiene standards, it might be okay. They claim to do daily cleaning, but this is a lie. They didn't do anything except change the towels. There were no tissues so I had to buy my own and clean up after myself. This property is an insult to Cairns.
Published on 30 Dec 2023
Lynette
family with young children
7.0
Good
Our stay was pleasant
We had our own groceries.
The location suited us.
The appartment wasn't as big as it was advertised.
The 2nd bedroom was very small.
It wasn't as clean as it should of been.
There was a sticky cup ring on bedside table, dirty tissue stuck on main bedroom wall, a mask & a covid test stick jammed in the lounge and some mould in the bathroom.
Published on 29 Dec 2023
Sainimere
family with young children
8.0
Very good
Friendly staff
Clean and enough space for a four of us
NA
Published on 24 Dec 2023
Sherene
solo traveller
3.0
Poor
Poor
Close to airport
Very noisy, felt unsafe at night.
Published on 21 Dec 2023
Kylie
family with young children
7.0
Good
Suitable for what we needed but wouldnt stay for more than one night.
Spacious and clean, well presented with little finishing touches.
Air conditioner in living area extremely loud. Back packers next door playing obscene language music. Patio not really a patio and parking very tight.
Published on 21 Dec 2023
Nicholas
solo traveller
8.0
Very good
A very nice stay in good motel accommodations.
Nice motel accommodations. Clean, good wifi, friendly staff, good shower, comfortable bed. All the boxes ticked!
Could be a bit noisy with people coming and going. Lack of privacy on lower level rooms as people walked past.
Published on 20 Dec 2023
Phd
family with young children
8.0
Very good
Very good
The environment
Limited plug extinction for charge
Published on 18 Dec 2023
Anca
family with young children
7.0
Good
Good
Close to restaurants and shops. They had a pool and bbq area.
Bathroom ok, clean.
Floor in kitchen looked dirty, and stains on bed sheets. Couldn't use the microwave or pots, only used plates, everything looked too old. Not saying they were not working, just did't want to touch. Maybe I'm too sensitive, it was full, so probably not so bad. Probably would have been a better experience if not for cyclone Jasper...
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility
Upper floors accessible by stairs only, Entire unit located on ground floor.
Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General
Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Pool and wellness
Swimming pool toys, Outdoor pool, Swimming pool, Swimming Pool, Fence around pool, Sun loungers or beach chairs.
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