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Candlewood Suites Polaris, an IHG Hotel

Polaris (0 kms from )
8515 Lyra Drive

Ranked 37 out of 50

7.3
582 reviews

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Room Types Available

Studio
  • Max 4 Adults
    •

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    Featuring free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

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    Queen Studio - Disability Access/Non-Smoking
  • Max 2 Adults
    •

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    Features raised toilet seat, lowered security viewer

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    Deluxe Suite
  • Max 4 Adults
    •

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    Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

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    Double Room with Two Double Beds - Hearing Mobility Access with Tub - Non-Smoking
  • Max 4 Adults
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    Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

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    Studio - Non-Smoking - Hearing Accessible
  • Max 4 Adults
    •

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    Featuring free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

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    Studio Suite
  • Max 2 Adults
    •

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    Rooms feature a flat-screen HDTV, a kitchen with kitchenware and free WiFi.Please note that bed type for this room is subject to availability upon arrival.

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    Queen Studio Suite
  • Max 2 Adults
    •

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    Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 1 bed.

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    Studio Queen Suite with Hearing Accessible Tub - Non-Smoking
  • Max 2 Adults
    •

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    The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

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    Queen Studio Suite - Hearing Accessible/ Non-Smoking
  • Max 2 Adults
    •

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    Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    Queen Room - Mobility Access Roll in Shower/Non-Smoking
  • Max 4 Adults
    •

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    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Queen Room - Hearing Accessible
  • Max 4 Adults
    •

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    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Candlewood Suites Polaris, an IHG Hotel is featured in

    Guest Ratings For This Property

    7.3
    Based on 582 Reviews
    100% verified reviews

    Comfort

    7.94

    Cleanliness

    7.77

    Value For Money

    7.74

    Facilities

    7.75

    Reviewers Mention About Candlewood Suites Polaris, an IHG Hotel

    The Candlewood Suites Polaris is praised for its cleanliness and attentive staff. The property is well-maintained, with clean hallways, elevators, and stairs. Guests appreciate the free laundromat an (Read More)d the quiet atmosphere. The one-bedroom suite is described as being like a small apartment. The front desk staff is friendly and accommodating, although some housekeeping staff lack English skills. Overall, the staff receives high praise for their excellent attitudes and excellent service. Visitors also appreciate the kindness and patience shown to elderly guests.

    Guest Reviews

    Destinee
    young couple
    1.0
    Bad
    Bad
    Nothing
    Everything rude front desk

    Published on 01 Jan 2024

    Adam
    review category business travellers
    1.0
    Bad
    Bad
    Manager was rude

    Published on 01 Jan 2024

    Rita
    solo traveller
    10.0
    Exceptional
    Excellent
    It was convenient to restaurants in walking distance and the stay was relaxing.
    Everything and everyone was exceptional

    Published on 01 Jan 2024

    Savannah
    young couple
    10.0
    Exceptional
    It was nice
    Kitchenet
    N/a

    Published on 31 Dec 2023

    Whitney
    solo traveller
    1.0
    Bad
    It was horrible
    Nothing
    Everything

    Published on 15 Dec 2023

    Joetta
    solo traveller
    8.0
    Very good
    Pretty darn good.
    The quiet.
    The TV kept changing volume on its own and not just during commercials.

    Published on 28 Nov 2023

    Roychowdhury
    solo traveller
    8.0
    Very good
    Very good
    Room was clean, Bed was big, you can change and get a new towel is you want
    Cooking utensils. cook ware were less

    Published on 24 Nov 2023

    Shanita
    young couple
    10.0
    Exceptional
    Wonderful
    I Absolutely Love The Location, Rate, Cleanliness, Staff.....Etc. It Was Great Experience.
    N/A

    Published on 16 Nov 2023

    Lori
    solo traveller
    9.0
    Superb
    Superb
    Clean
    Noises

    Published on 02 Nov 2023

    Marie
    family with young children
    1.0
    Bad
    Bad
    Nothing. Couldn't even get my room . Shaking my head drove over thirty minutes to be told I couldn't even check in because of my card. Which was the same card I booked with
    The staff. How I was treated how staff made me feel. No accomodations for my time wasted and for me feeling embarrassed for this mishap of their faults . Shame on you guys

    Published on 01 Nov 2023

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    Top Facilities

    parking

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    All Facilities for Candlewood Suites Polaris, an IHG Hotel

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
    Safety features Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift.
    Accessibility Upper floors accessible by elevator, Hearing accessible, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional toilet, Free toiletries, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Seating Area, Iron, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Air conditioning, Desk, Carpeted, Fan.
    Food & Drink Kitchenware, Stovetop, Kitchenette, Coffee machine, Dining area, BBQ facilities, Dishwasher, Refrigerator, Microwave, Toaster, Kitchen, Dining table, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas, CCTV outside property.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Ironing service, Laundry.
    Media & Technology CD player, DVD player, Flat-screen TV, Telephone, Cable channels, TV, Radio.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Picnic area.
    Reception services 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, Pets allowed, Free parking, WiFi available in all areas.
    Entertainment and family services Books, DVDs, or music for children, Board games/puzzles.
    Pool and wellness Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Hot tub/Jacuzzi, Indoor pool, Sun loungers or beach chairs.
    Transport Accessible parking.
    Shops Minimarket on site.

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