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Canopy By Hilton Memphis Downtown

Downtown memphis (0 kms from Memphis Rock 'n' Soul Museum)
164 Union Avenue - Show on map

Ranked 10 out of 18 Resorts In Memphis

8.4
598 reviews

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Room Types Available

King Room
  • Max 2 Adults
    •

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    The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    Deluxe King Room
  • Max 2 Adults
    •

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    The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

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    Corner King Room
  • Max 2 Adults
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    The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

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    King Corner Room with Sofa Bed
  • Max 4 Adults
    •

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    The quadruple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

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    King Room with Mobility Accessible Tub
  • Max 2 Adults
    •

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    The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    King Room - Hearing Access
  • Max 2 Adults
    •

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    The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    Premium King Room
  • Max 2 Adults
    •

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    View Deal
    The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

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    Premium King Room - Hearing Access
  • Max 2 Adults
    •

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    View Deal
    The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds and Mobility Accessible Tub
  • Max 4 Adults
    •

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    View Deal
    The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
    •

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    View Deal
    The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Premium Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    View Deal
    This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

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    Premium Queen Room with Two Queen Beds - Mobility Accessible
  • Max 4 Adults
    •

    Read More

    View Deal
    The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Deluxe King Room
  • Max 2 Adults
    •

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    The unit offers 1 bed.

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    Canopy By Hilton Memphis Downtown is featured in

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    Guest Ratings For This Property

    8.4
    Based on 598 Reviews
    100% verified reviews

    Comfort

    8.96

    Cleanliness

    8.87

    Value For Money

    8.07

    Facilities

    8.78

    Reviewers Mention About Canopy By Hilton Memphis Downtown

    The Canopy By Hilton Memphis Downtown is highly praised for its beautiful atmosphere and friendly staff. Guests enjoyed the clean and comfortable rooms, as well as the convenient location within walk (Read More)ing distance of attractions. Some mentioned that the street noise could be loud, but appreciated the hotel's efforts. The restaurant and bar received positive reviews, although some guests wished they were open later. Special shout-outs were given to specific staff members for their exceptional service.

    Guest Reviews

    Onasiss
    young couple
    8.0
    Very good
    It was ok
    Staff was very nice and hospitable, however the cleanliness of the room was disappointing. There was hair in the shower not just a string but a clump, I can tell it was a rush clean.
    Clean the room and do a check to make sure it was suitable for guest.

    Published on 18 Dec 2023

    Tambye
    young couple
    8.0
    Very good
    Lovely front desk staff
    Great checkin staff but reception needs more staff in general!
    Room wasn't serviced while staying fir 2 nights. Had to ask for towels and teas 3x Bar slow Happy hour misleading Music event in bar evening not warm to others

    Published on 12 Dec 2023

    Hannes
    family with young children
    8.0
    Very good
    Nice place.
    Nice room, good breakfast. Good location as well, smack dab in central Memphis.
    Could be cleaned better.

    Published on 04 Dec 2023

    Annie
    young couple
    9.0
    Superb
    Very convenient location, nice place to stay
    No Breakfast

    Published on 21 Nov 2023

    Danica
    young couple
    10.0
    Exceptional
    Wonderful Hotel
    Decor was really cool. Bed was very comfortable. Staff was very friendly.
    Liked everything! Kinda pricey, but that's Memphis on Friday night.

    Published on 20 Nov 2023

    Carl
    family with young children
    10.0
    Exceptional
    Exceptional
    Excellent location, wonderful staff, and a great friendly bar.

    Published on 18 Nov 2023

    Kim
    family with young children
    8.0
    Very good
    Never visit the bar!
    The check in was amazing. Daisy on the front desk was one of the most welcoming, helpful and friendly people you could wish to meet. She is a big asset to Hilton. Again the gentleman on evening reception was amazing. Bed was comfortable. Breakfast staff were absolutely fantastic.
    Shower tray was dirty. Got to say the rest of the room was spotlessly clean. What I really really had a problem with is the prices at the bar and being told we had to pay an18% tip for bar service!! I have no problem paying that for table service, but not bar service. All she did was pour a glass of wine and take the tops off three bottles! The drinks were $43 plus $7.75 tip. When we challenged it, she told us it was the Hilton policy and we had no choice but to pay it!! We have had this argument in The Hilton in London, who rectified it after we complained at the time. But sorry Hilton we have been using you for over 35 years and if these are your policies we will not be using you again!! Basically your bar tenders are on $7.75 per minute, which equates to $465 per hour, nice work if you can get it!! I always understood that service charge is optional and it was illegal to demand it! We foolishly did not notice on the first drinks, so also left an additional $3 on the bar. It was on our return to the bar later that evening that we noticed and challenged it. We don't mind paying gratuity but this left us feeling very bitter.
    (Read More)

    Published on 13 Nov 2023

    Margo
    young couple
    7.0
    Good
    I would never stay there again
    Bed was comfortable and they had a nespresso machine
    We had just come off a boat after seven days, it was 9am and they couldnt check us in for six hours. Our shipmates booked into the Hilton garden inn and they were checked in immediately. The canopy was not accommodating at all. It pretty much ruined our extra day in Memphis. We had some pasta in the restaurant, it was very spicy and had no bread or anything else on the plate. Plus they gave us someone elses bill.

    Published on 10 Nov 2023

    Anonymous
    young couple
    10.0
    Exceptional
    The hotel was clean and close to activities, but the price was very high.
    It was close to FedEx Center and walking distance to plenty of restaurants as well as very clean.
    I was not happy to pay for valet parking. I would rather have parked the car myself, but that wasnt an option. $350 per night seemed too high for this hotel.

    Published on 05 Nov 2023

    Thomas
    young couple
    7.0
    Good
    Decent
    Did not have it
    The elveraters where very confusing,the food was to high and was not very good

    Published on 30 Oct 2023

    Top Facilities

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    Wifi

    Pets allowed

    Food

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