Crowne Plaza Birmingham NEC, an IHG Hotel, Coventry

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All Facilities for Crowne Plaza Birmingham NEC, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km), Fishing.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Packed lunches, BBQ facilities, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Garden.
Reception services	ATM/cash machine on site, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Parking on site, Parking, WiFi available in all areas.
Transport	Accessible parking.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.0

Based on 3527 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

7.5

Facilities

8.2

Reviewers Mention About Crowne Plaza Birmingham NEC, an IHG Hotel

Guests praised the Crowne Plaza Birmingham NEC for excellent service at a wedding reception, with delicious food and tasteful decorations. Another guest enjoyed a comfortable room, friendly service, (Read More)and great food at the restaurant. The hotel's location near NEC and amenities were convenient, with good room facilities and a well-stocked bar. Business travelers appreciated the convenient location, spacious rooms, and good service, though the breakfast was average.

Guest Reviews

Molly

young couple

10.0

Exceptional

One of the best hotels Ive ever been at

Loved every minute staying here, the people working there were amazing and so attentive to my needs. They really went above and beyond I can not wait for an opportunity to stay here again. 100% recommend this hotel

Nothing, couldnt fault anything.

Published on 04 Jan 2024

Carol

young couple

9.0

Superb

enjoyable night

it did the job

Published on 04 Jan 2024

Richard

young couple

8.0

Very good

Good value for !money .

Breakfast as expected.....location good !

Nothing really.

Published on 03 Jan 2024

Leanne

family with young children

9.0

Superb

Great time had by all.

Staff very professional and helpful, breakfast was amazing and catered for all of our group, Age range between 65 and 6 years

Getting to the Hotel, parking facilities not great.

Published on 03 Jan 2024

Iain

family with young children

1.0

Bad

Awful never again. Dos hole worse than asylum hotel.

Nothing

Took 90 minutes to move the chavs / trailer trash that had been gang banging since 5 hours earlier at 4 when I got there. Like a drug den I imagine.

Published on 02 Jan 2024

Hendricks

solo traveller

8.0

Very good

the location was perfect. 7 mins walk from the train station and massive shopping mall right next to the hotel. This offered variety of restaurants and bars. The staff were also very polite and helpful.

n/a

Published on 01 Jan 2024