Crowne Plaza Hotel Mission Valley

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Activities

• Happy hour
• Golf course (within 3 km)

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Non smoking rooms
• Lift
• Designated smoking area

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Raised toilet
• Adapted bath
• Shower chair
• Upper floors accessible by stairs only
• Upper floors accessible by elevator
• Toilet with grab rails
• Entire unit located on ground floor
• Accessible by lift
• Lowered sink
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Hairdryer
• Shampoo
• Bath
• Body soap
• Conditioner
• Toilet
• Additional toilet

Room Amenities

• Hypoallergenic
• Tumble dryer
• Feather pillow
• Heated pool
• Air conditioning
• Desk
• Hypoallergenic pillow
• Shallow end
• Seating area
• Carpeted
• Iron
• Safety deposit box
• Trash cans
• Non feather pillow
• Interconnected room(s) available
• Ironing facilities
• Heating
• Adapter
• Socket near the bed

Food & Drink

• Refrigerator
• Snack bar
• Microwave
• Vending machine (drinks)
• Restaurant
• Vending machine (snacks)
• Coffee machine
• Outdoor furniture
• Room service
• Tea/coffee maker
• Bar

Safety & security

• Smoke alarm
• Fire extinguisher

Services

• Free wifi
• Wifi
• Internet services

Cleaning services

• Dry cleaning
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Alarm clock
• Wake up service
• Lockers
• Key access

Media & Technology

• Pay per view channels
• Cable channels
• Tv
• Radio
• Flat screen tv
• Telephone

Common areas

• Sun terrace
• Garden
• Shared lounge/tv area

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Reception services

• Concierge service
• Atm/cash machine on site
• 24 hour front desk
• Express check in/check out
• Luggage storage

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Parking
• Pets allowed
• Parking on site

Pool and wellness

• Massage
• Outdoor pool
• Outdoor pool (seasonal)
• Hot tub/jacuzzi
• Swimming pool
• Swimming pool
• Fitness centre
• Fence around pool

Transport

• Car hire

Outdoor & View

• Pool view
• Terrace
• Patio
• Mountain view
• View
• Inner courtyard view
• Balcony
• Garden view