Crowne Plaza Resort Asheville, an IHG Hotel, Asheville

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Room Types Available

Standard Room

Max 2 Adults

2 Photos available

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Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room with Balcony

Max 4 Adults

1 Photo available

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Features a seating area with a sofa bed.

Junior King Suite

Max 4 Adults

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This spacious room features a balcony, small refrigerator, and flat-screen cable television. A desk is also included.

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Crowne Plaza Resort Asheville, an IHG Hotel is featured in

5 Resorts In Asheville

$ 125 onwards

Guest Ratings For This Property

8.0

Based on 463 Reviews

100% verified reviews

Comfort

8.28

Cleanliness

8.24

Value For Money

7.77

Facilities

7.96

Reviewers Mention About Crowne Plaza Resort Asheville, an IHG Hotel

The Crowne Plaza Resort Asheville is a nice hotel with comfortable and clean rooms, easy highway access, and a nice breakfast buffet. The lobby and bar are beautiful, with the hotel restaurant servin (Read More)g the best food during the trip. However, some guests found the rooms outdated and the bathroom small, and were bothered by the presence of dogs in the hallway. The hotel is in a great location, but the walk to some rooms can take about 5 minutes. The hotel also offers nice sports facilities.

Guest Reviews

Wilfred

family with young children

7.0

Good

Location / lobby / bar

Outdated rooms, outdated bathrooms, dim lighting

Published on 21 Dec 2023

Marlene

with friends

8.0

Very good

Enjoyed our stay in Asheville,NC at the Crown Plazza

Staff very friendly and helpful - view from the balcony- close to town- prices at the bar and restaurant very reasonable.

House keeping upon request- door didnt close unless you pushed it till you heard it click- toilet kept running-other than that it was a very nice place

Published on 11 Dec 2023

Deana

young couple

10.0

Exceptional

We had a balcony off of our room and there was a giant fireplace in the lobby.

Published on 02 Dec 2023

Michael

solo traveller

3.0

Poor

Get night security!

My truck got broken into while staying at the property

Published on 22 Nov 2023

Green

family with young children

8.0

Very good

Restaurant were helpful in altering a meal to suit my son who is coeliac

One if my reasons I specifically chose this hotel was due to it having a swimming pool. The outdoor pool was closed and the indoor pool was only available on a restricted time table.

Published on 21 Nov 2023

Amy

review category business travellers

8.0

Very good

Very large room, comfy bed, beautiful hotel, and great staff.

Barking dog in the room next door.

Published on 12 Nov 2023

Teresa

young couple

1.0

Bad

Very bad experience. Will not recommend this property to my organization. Safety is bad. Response to my complaint was no

There may have good features in this property but the fact that it's

Extremely unsafe. Me and my husband booked the hotel from November 2-5 to attend PNAA Convention - a professional nursing organization of which I am the National Secretary. On our 2nd day, another guests opened our room. I was naked and 3 strangers saw me. I was so embarrassed . How can a mistake like this happen. Of course I complained. Did they do anything, yes .. they sent 2 sets of breakfast vouchers thru their messenger. Did the manager on duty attempt to see me, NO.. I tried to talk to the front desk clerk, nobody was receptive of my complaint. Instead, they gave me a business card to contact the manager. I called several times to address the safety issues but no one called back. I am ready to escalate this safety issue on the next level.

(Read More)

Published on 08 Nov 2023

Maria

family with young children

5.0

Passable

Nothing

The bathroom doesnt flush well that doing double flush, the water overflow the bathroom yaekkkssss

Published on 07 Nov 2023

Ashley

family with young children

10.0

Exceptional

It was very nice.

Published on 26 Oct 2023

Liz

family with young children

9.0

Superb

Nice place to stay

Beautiful lobby, bar, atmosphere.

No attached pool or hot tub during off season. No place to hang bathroom towels if more than two people in room.

Published on 25 Oct 2023

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Top Facilities

parking

bar

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All Facilities for Crowne Plaza Resort Asheville, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Tennis equipment, Tennis court, Movie nights, Golf course (within 3 km).
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Facilities for disabled guests, Higher level toilet, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
Accessibility	Upper floors accessible by elevator, Hearing accessible, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet.
Room Amenities	Sofa, Sofa bed, Air conditioning, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Snack bar, Vending machine (drinks), Restaurant, Kid-friendly buffet, Breakfast in the room, Vending machine (snacks), Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Dry cleaning, Daily housekeeping.
Services & Extras	Towels, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Outdoor fireplace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out.
General	Parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Nightclub/DJ, Board games/puzzles, Babysitting/child services.
Pool and wellness	Steam room, Indoor pool (all year), Outdoor pool, Fitness/spa locker rooms, Outdoor pool (seasonal), Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fitness classes, Fitness, Spa and wellness centre, Indoor pool.
Transport	Car hire, Shuttle service (additional charge), Shuttle service.
Outdoor & View	Terrace, Patio.
Shops	Minimarket on site.

Crowne Plaza Resort Asheville, an IHG Hotel

Check Room Options And Availability

Room Types Available

Crowne Plaza Resort Asheville, an IHG Hotel is featured in

Guest Ratings For This Property

Reviewers Mention About Crowne Plaza Resort Asheville, an IHG Hotel

Guest Reviews

Wilfred

Good

Good

Marlene

Very good

Enjoyed our stay in Asheville,NC at the Crown Plazza

Deana

Exceptional

Exceptional

Michael

Poor

Get night security!

Green

Very good

Very good

Amy

Very good

Very good

Teresa

Bad

Very bad experience. Will not recommend this property to my organization. Safety is bad. Response to my complaint was no

Maria

Passable

Passable

Ashley

Exceptional

Exceptional

Liz

Superb

Nice place to stay

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