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Hotel Indigo Asheville Downtown, an IHG Hotel

Downtown Asheville (1 kms from Asheville Art Museum)

Ranked 23 out of 47 best hotels in asheville

8.1
(627 reviews)

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Top Facilities

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Standard Room

  • Max 2 Adults
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    Bedding is determined upon check-in and based on availability.

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    Premium Queen Room with Two Queen Beds

  • Max 4 Adults
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    This room features a view, flat-screen cable TV, and desk.

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    Premium King Room

  • Max 2 Adults
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    This room features a view, flat-screen cable TV, and desk.

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    Standard King Room

  • Max 2 Adults
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    This room features a desk, flat-screen TV, and tea and coffee-making facilities.

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    Communications and Mobility Accessible Room with Roll-in Shower

  • Max 4 Adults
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    This room features a flat-screen cable TV, tea and coffee-making facilities, and a desk.

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    King Executive Suite

  • Max 4 Adults
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    This room features a mountain view, small refrigerator, and seating area with sofa bed. A bath tub is also included.

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    Two Queen Beds Executive Studio

  • Max 4 Adults
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    This room features a city view, small refrigerator, and flat-screen cable television.

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    One Bedroom Suite

  • Max 2 Adults
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    This room features a flat-screen cable TV, small refrigerator, and seating area with sofa bed.

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    One-Bedroom King Suite with Sofa Bed

  • Max 4 Adults
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    This suite features a fireplace, balcony with a view, and separate seating area.

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    Suite - Hearing Accessible - Non-Smoking

  • Max 4 Adults
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    This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating.

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    Queen Suite

  • Max 2 Adults
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    The spacious suite features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels.

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    King Suite with Roll-in Shower - Mobility Access

  • Max 4 Adults
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    The spacious suite provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels.

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    Communications and Mobility Accessible Room with Roll-in Shower

  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    Queen Room with Two Queen Beds Hearing Accessible with Roll-In Shower - Non-Smoking

  • Max 4 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Standard Room with Two Queen Beds

  • Max 4 Adults
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    The unit offers 2 beds.

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    All Facilities for Hotel Indigo Asheville Downtown, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Lift, Allergy-free room, Pet bowls.
    Accessibility Accessible room, Hearing accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Heating, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Fireplace.
    Food & Drink Wine/champagne, Coffee machine, Special diet menus (on request), Dining area, Room service, Refrigerator, Snack bar, Restaurant, Dining table, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas, CCTV outside property.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology iPod dock, Laptop safe, Flat-screen TV, Telephone, Cable channels, TV, Radio.
    Food & drink safety Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Valet parking, ATM/cash machine on site, Invoice provided, Luggage storage, 24-hour front desk, Express check-in/check-out.
    General Parking, Private parking, Parking on site, Pets allowed, WiFi available in all areas.
    Physical distancing Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    Pool and wellness Fitness centre.
    Outdoor & View Patio, City view, Mountain view, View, Balcony.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.1
    Based on 627 Reviews
    100% verified reviews

    Comfort

    8.69

    Cleanliness

    8.66

    Value For Money

    7.76

    Facilities

    8.36

    Reviewers Mention About Hotel Indigo Asheville Downtown, an IHG Hotel

    The Hotel Indigo Asheville Downtown offers a great location with easy access to downtown attractions. The valet parking and cafe/bar staff provide excellent service, and the breakfast is delicious. H (Read More)owever, some guests experienced issues with the room temperature taking a while to warm up and the trim around the baseboard falling apart. The decor was described as contemporary but lacking warmth and color. On the positive side, the hotel is pet-friendly and conveniently located near restaurants and breweries. Some guests suggested improvements in bathroom cleanliness and the quality of in-room coffee. Overall, the stay was enjoyable.

    Guest Reviews

    Robert
    young couple
    9.0
    Superb
    very good , convenient
    room, location, bed, view, check in
    directions from concierge

    Published on 02 Jan 2024

    Gary
    young couple
    1.0
    Bad
    I felt ripped off did not get what I paid for
    Not as described to
    We booked an assessable penthouse instead we just got a regular assessable suite not what I paid for. Also, it said it came with breakfast and a half board which typically means dinner and they said oh no that they didnt have a restaurant for dinner. The room was not in the best shape the stains on the carpet and furniture and the tables were all scratched up. also, the phone didnt work.

    Published on 30 Dec 2023

    Brian
    solo traveller
    4.0
    Disappointing
    Never again
    Not much
    No where to take dogs out. Should make a 100% disabled veteran with handicap tags to pay 25$ a day to park. Will NEVER BE BACK

    Published on 27 Dec 2023

    Cortney
    young couple
    7.0
    Good
    The view was amazing
    The view and layout of the room, and staff was excellent
    There was hair on the toilet and bathroom floor the windows were really dusty and the floor looked like it hadn't been cleaned in a month

    Published on 25 Dec 2023

    Ingrid
    family with young children
    9.0
    Superb
    Great stay - will remember for next Asheville visit!
    Great location

    Published on 24 Dec 2023

    Jennifer
    young couple
    9.0
    Superb
    Overall it was great.
    The staff were wonderful. The decor was excellent for this price point. It was a good value. Loved that it was pet friendly.
    Breakfast was overpriced. The website said self park but its $25/night valet parking plus tip.

    Published on 24 Dec 2023

    John
    young couple
    10.0
    Exceptional
    Exceptional
    Location, cleanliness, friendly service and environment.

    Published on 16 Dec 2023

    Anonymous
    young couple
    10.0
    Exceptional
    Couldnt have wished for a better view.
    Our room was AMAZING! Corner penthouse the view was outstanding.
    Pull out sofa in the living room by the fireplace was very uncomfortable.

    Published on 14 Dec 2023

    Toni
    family with young children
    9.0
    Superb
    Staff overall was welcoming & efficient!!!
    Breakfast was a bonus. Breakfast staff was efficient & nice. Valet parking staff was AMAZE BALLS!!! On top of it and we made multiple trips per day during our 4 day there.
    Its not that I didnt like it, the decor was interesting but not as interesting as some other hotels we had stayed at recently. ie bathroom wall color w/ tile in bathroom & accent wall in room seemed not the correct shade of periwinkle in keeping with the rug color.

    Published on 09 Dec 2023

    Larry
    young couple
    10.0
    Exceptional
    Couples getaway. In Asheville
    Location was great! The hotel was less than 2 blocks from Harrah's Cherokee Center where we attended a concert.
    Parking was expensive. $25 per night.

    Published on 05 Dec 2023

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