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Crowne Plaza San Antonio Airport, an IHG Hotel

Alamo Heights (2 kms from San Antonio Intl Airport (SAT))

Ranked 14 out of 20

8.0
(699 reviews)

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About Crowne Plaza San Antonio Airport, an IHG Hotel

The Hotel Crowne Plaza San Antonio Airport is an IHG Hotel located in San Antonio. This hotel offers a range of amenities, including a restaurant, bar, fitness center, business center, laundry service, and outdoor pool. Guests can also enjoy free WiFi, free parking, and a hot tub/Jacuzzi. The hotel staff is known for their wonderful and accommodating service, and the rooms are clean and quiet. The breakfast service is excellent, and overall, it is a great value for an airport hotel. The location is convenient for both business and leisure travelers. Some famous landmarks nearby include the San Antonio River Walk and the Alamo.

Top Facilities

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Standard Room

  • Max 2 Adults
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    Offering free Wi-Fi, this room includes a cable TV. A small fridge and a microwave are also available.

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    King Room with Sofa Bed - Pool View

  • Max 4 Adults
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    Offering free Wi-Fi, this room includes a cable TV. A small fridge and a microwave are also available.

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    Standard Queen Room with Two Queen Beds

  • Max 4 Adults
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    Offering free Wi-Fi, this room includes a cable TV. A small fridge and a microwave are also available.

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    Standard Queen Room

  • Max 2 Adults
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    Offering free Wi-Fi, this room includes a cable TV. A small fridge and a microwave are also available.

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    Standard King Room with Roll-in Shower - Mobility Accessible

  • Max 2 Adults
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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking

  • Max 4 Adults
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    Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Premium King Room with Sofa Bed

  • Max 4 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

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    Premium King Room with City View

  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

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    Queen Room - Disability Access

  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    All Facilities for Crowne Plaza San Antonio Airport, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa bed, Air conditioning, Wardrobe or closet, Desk, Shallow end, Seating Area, Carpeted, Iron, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Restaurant, Breakfast in the room, Vending machine (snacks), Coffee machine, Fruits, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services ATM/cash machine on site, 24-hour front desk, Invoice provided, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out.
    General Parking, Free parking, Parking on site, WiFi available in all areas.
    Pool and wellness Outdoor pool (all year), Outdoor pool, Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Fitness.
    Transport Accessible parking, Airport drop off, Parking garage, Shuttle service, Airport shuttle, Airport shuttle (free), Airport pick up, Shuttle service (free).

    Guest Ratings For This Property

    8.0
    Based on 699 Reviews
    100% verified reviews

    Comfort

    8.5

    Cleanliness

    8.39

    Value For Money

    8.15

    Facilities

    8.05

    Guest Reviews

    Viridiana
    group
    7.0
    Good
    Roomy and comfortable hotel
    The rooms are spacious and comfortable with nice beds. It has a great location in the 410, to can go to the San Marcos premium outlets really fast.
    The parking lot doesnt have enough room for all the cars, we couldnt find a spot and many vehicles were parked over the sidewalk. Also, the toilet paper is of low quality, house cleaning took our towels and did a bad job at cleaning the room. Another issue is that paying breakfast though booking only gives you access for two people, no matter if your group is bigger, you will have to pay it separately, but it is not worth it.

    Published on 30 Dec 2023

    Emily
    young couple
    10.0
    Exceptional
    Great stay. Would stay again!
    Great stay! Friendly staff! Airport shuttle was a bonus! Conveniently located near the airport.
    Not applicable.

    Published on 27 Dec 2023

    Homero
    family with young children
    10.0
    Exceptional
    Very comfortable stay. We will return for future stay.
    The room was clean. We didn't try the breakfast. We were short on time visiting family most of the weekend but the bed was great and very comfortable upon return.
    We just were short on time.....

    Published on 27 Dec 2023

    Herrera
    family with young children
    8.0
    Very good
    Very good
    The beds were super comfortable

    Published on 26 Dec 2023

    Laura
    solo traveller
    9.0
    Superb
    Quiet and comfortable.
    Comfy bed. Quiet.
    The shower curtain and not enough creamer for coffee.

    Published on 25 Dec 2023

    Estella
    family with young children
    9.0
    Superb
    Superb
    Clean
    Would have been better if breakfast was complimentary.

    Published on 22 Dec 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    It was very safe, inviting, and comfortable!
    It was very clean, and a beautiful hotel!
    Nothing

    Published on 18 Dec 2023

    Rancharan
    young couple
    9.0
    Superb
    Check in was a breeze.
    The Hotel has a good location.
    The room had no water for coffee machine.

    Published on 15 Dec 2023

    Oscar
    review category business travellers
    9.0
    Superb
    Be careful with your deposit, they might hold it for many days!
    My deposit was retained for many days!

    Published on 04 Dec 2023

    Binh
    family with young children
    5.0
    Passable
    Overall, a nice stay, the staff was friendly and helpful. However, there were some hiccups.
    The heater wasn't working when we arrived. We were then given a different room with a working heater after maintenance came to check.
    In our second room, the shower was dripping. The noise is not that noticeable when the door is shut, but we asked maintenance to come and fix it. However, maintenance never did get the shower fixed.

    Published on 30 Nov 2023

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