Check in area extremely crowded.
Quite congested to handle crowds for such a big property.
Poor hygiene and cleanliness of rooms.
Carpets filled with dust and dirt and around the floor in general as well.
Fowl odor in bathroom.
Unclear information on rooms having shared balconies with absolutely zero view whilst doing bookings.
Room furniture very dated and worn out.
Room amenities all under maintained! ( had to approach hotel staff time and again to fix issues like - nonfunctional safe , TV , malfunction of bathroom blinds - unable to solve ) .
Extremely dated bathtub / jacuzzi in the bathroom.
Unclear regarding having to pay high extra amounts to be seated outdoors by the pool side to be part of some show on every evenings of our stay!
Common hotel property unavailable due this reason and not mentioned anywhere while booking.
Breakfast area extremely crowded and hotel staff is unable to manage holiday seasons crowds.
Very difficult to find a decent table.
Staff on Live counters in the outdoor seating extremely lost and unable to manage any orders. Serving orders to people out of queue and no discipline maintained .
Had to stand in person despite placing orders twice for a simple item.
On an all - had to waste a lot of time in check in and getting rooms cleaned and changed and calling staff for every small thing to be fixed in the room.
Restaurants food is okay but way overpriced for everything - we tried all their restos - not justified on the prices!
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