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Embassy Suites By Hilton Knoxville Downtown

Downtown Knoxville (0 kms from Sunsphere)

Ranked 20 out of 47 best hotels in knoxville

8.9
(310 reviews)

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Top Facilities

parking

bar

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All Facilities for Embassy Suites By Hilton Knoxville Downtown

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Breakfast in the room, Special diet menus (on request), Room service, Restaurant, Bar.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Sun terrace.
Reception services Valet parking, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking, WiFi available in all areas.
Transport Accessible parking, Parking garage.
Pool and wellness Outdoor pool, Spa and wellness centre, Swimming Pool, Fitness centre, Outdoor pool (seasonal), Fitness.
Outdoor & View Terrace.

Guest Ratings For This Property

8.9
Based on 310 Reviews
100% verified reviews

Comfort

9.3

Cleanliness

9.4

Value For Money

8.4

Facilities

9.2

Reviewers Mention About Embassy Suites By Hilton Knoxville Downtown

The Embassy Suites By Hilton Knoxville Downtown is praised for its pet-friendly policy and prime location near Market Square. Guests enjoy the rooftop bar and pool, as well as the spacious and clean (Read More)rooms. The staff is described as friendly and helpful. However, there are some concerns about the valet parking situation and the hotel's ability to accommodate all vehicles. Overall, the hotel receives positive feedback for its amenities and convenient downtown location.

Guest Reviews

John
review category business travellers
9.0
Superb
Overall very hapoy with my stay.
I stayed there for two weeks (work). Room was great, clean, good facilities, great view. Breakfast was good.. (ham and chesese omelettes are v tasty). Breakfast staff were excellent. Roof bar is amazing (super views, and seating areas) with some complementary food and drink until 7pm. Also a really good coffee dock close to the street front, adjacent to a games room (games room also within the hotel). I parked my car in a garage 2min walk away...staff will give u directions (very cheap..3-4 dollars a day). Location is the best in town. Overall very hapoy with my stay.
no crisy bacon served at breakfast during the weekend was a pity, and tea options were very poor

Published on 29 Dec 2023

Willie
young couple
8.0
Very good
Loved it
Everything
Nothing

Published on 25 Dec 2023

Tammy
young couple
10.0
Exceptional
Exceptional
Beautiful!!

Published on 26 Nov 2023

Mark
solo traveller
10.0
Exceptional
Great place, great staff thanks Cameron!
Location and also the room was great
Nothing

Published on 24 Nov 2023

Jacob
young couple
9.0
Superb
Superb
Loved the elegance and comfort
Not enough informationsome info on booking didnt match with the facilities policies

Published on 23 Nov 2023

Tanja
family with young children
8.0
Very good
Very good
Friendly Personal, Clean and big rooms, really quiet at night. Parkingservice.

Published on 21 Nov 2023

Walker
family with young children
10.0
Exceptional
Exceptional
Staff was very friendly they made you feel welcome. Didn't need transportation to walk around everything from shops, restaurants, movie theater.
Definitely should have thought about parking when decided to turn the use to be bank into a hotel especially for people that are handicap.

Published on 11 Oct 2023

Erica
family with young children
8.0
Very good
Good
Not knowing I had to pay for Parking

Published on 10 Oct 2023

Lisa
young couple
10.0
Exceptional
Great Knoxville visit!
The convenience and location were fabulous.

Published on 28 Sep 2023

Sarah
young couple
8.0
Very good
Great visit again!
Great location and friendly staff

Published on 24 Sep 2023

Embassy Suites By Hilton Knoxville Downtown is featured in

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