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Crowne Plaza Hotel Knoxville, an IHG Hotel

Downtown Knoxville (0 kms from Market Square)
401 West Summit Hill Drive

Ranked 8 out of 47 best hotels in knoxville

8.7
610 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    Bed type preference and smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Standard Queen Room with Sofa Bed - Non-Smoking
  • Max 4 Adults
    •
  • 3 Photos available
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    This room features a 49-inch flat-screen HDTV, a seating area with a sofa bed and a mini-fridge.

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    Standard King Room
  • Max 2 Adults
    •
  • 3 Photos available
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    This room features a 49-inch flat-screen HDTV, a work desk and a mini-fridge.

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    Premium King Room - Top Floor
  • Max 2 Adults
    •
  • 3 Photos available
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    This room features a 49-inch flat-screen HDTV, a work desk and a mini-fridge. This room also includes access to the business centre.

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    Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking
  • Max 4 Adults
    •
  • 2 Photos available
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    Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

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    King Room with Mobility Accessible Tub and Roll-In Shower
  • Max 2 Adults
    •
  • 2 Photos available
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    This room features a 49-inch flat-screen HDTV, a tea/coffee maker and a mini-fridge.

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    Standard Room with Two Queen Beds
  • Max 4 Adults
    •
  • 3 Photos available
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    This room features a 49-inch flat-screen HDTV, a tea/coffee maker and a mini-fridge.

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    Double Room with Two Double Beds - Disability Access
  • Max 4 Adults
    •
  • 2 Photos available
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    This room features a 49-inch flat-screen HDTV, a tea/coffee maker and a mini-fridge.

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    One-Bedroom Suite
  • Max 4 Adults
    •
  • 6 Photos available
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    Offering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

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    Suite
  • Max 4 Adults
    •
  • 5 Photos available
    •

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    Providing free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

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    Crowne Plaza Hotel Knoxville, an IHG Hotel is featured in

    Guest Ratings For This Property

    8.7
    Based on 610 Reviews
    100% verified reviews

    Comfort

    9.13

    Cleanliness

    9.17

    Value For Money

    8.15

    Facilities

    8.95

    Reviewers Mention About Crowne Plaza Knoxville Downtown University, an IHG Hotel

    The Crowne Plaza Hotel Knoxville received positive reviews for its friendly and professional staff. Guests enjoyed the comfortable and clean rooms, although one guest had to switch rooms due to a smo (Read More)ke smell. The breakfast buffet was recommended for its variety and freshness. Some guests mentioned that the walls were thin and noise from neighbors was heard. The hotel's location was praised for its proximity to restaurants and shops. The spacious and dog-friendly rooms were also appreciated. Overall, guests recommended the hotel for its excellent staff, convenient location, and comfortable accommodations.

    Guest Reviews

    David
    with friends
    9.0
    Superb
    Superb
    Great location and great value.

    Published on 03 Jan 2024

    Tianjin80
    young couple
    10.0
    Exceptional
    What A Great Find
    All of it.
    Nothing. All was organized and convenient

    Published on 27 Dec 2023

    Emma
    family with young children
    7.0
    Good
    Overall good
    Breakfast se
    Breakfast ok, servers seems rushed

    Published on 25 Dec 2023

    Kyle
    young couple
    7.0
    Good
    Good
    Cleanliness, not too crowded. Good breakfast
    Very loud, thin walls, doors. Too much $ for what you get

    Published on 18 Dec 2023

    Charlie
    young couple
    6.0
    Pleasant
    Felt like we didnt have any privacy due to the walls being so thin.
    Staff and location were awesome.
    The walls are very thin. We could hear people in neighboring rooms moving around and having normal conversations.

    Published on 13 Dec 2023

    Anthony
    with friends
    10.0
    Exceptional
    Exceptional
    The fitness area was amazing.
    Couldnt find anything.

    Published on 11 Dec 2023

    Scott
    young couple
    10.0
    Exceptional
    We had a great time.
    Your employees were so friendly and helpful
    it rained that was not your fault.

    Published on 03 Dec 2023

    Sandra
    family with young children
    10.0
    Exceptional
    Great place to stay
    Location was great right across street from Market square and easy walk to UT campus. Beds were very comfortable and room was very clean
    Nothing

    Published on 30 Nov 2023

    Stephanie
    young couple
    8.0
    Very good
    Very good
    Great location. Friendly staff
    Rooms were small. My sheets were dirty yet were not changed for the next day. Walls were thin.

    Published on 30 Nov 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    comfortable stay with nice restraunt and close to marketplace
    location and cleanliness of hotel

    Published on 08 Nov 2023

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    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for Crowne Plaza Knoxville Downtown University, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Auditory guidance, Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Allergy-free room, Pet bowls.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
    Accessibility Upper floors accessible by elevator, Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Heating, Socket near the bed, Hardwood or parquet floors, Heated pool, Air conditioning, Desk, Carpeted.
    Food & Drink Wine/champagne, Breakfast in the room, Kid meals, Room service, Refrigerator, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Fruits, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, Fire extinguishers.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Daily housekeeping.
    Services & Extras Towels, Key card access, Towels/sheets (extra fee), Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, TV, Radio.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
    Reception services ATM/cash machine on site, Luggage storage, 24-hour front desk.
    General Parking, Parking on site, Pets allowed, WiFi available in all areas.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available.
    Pool and wellness Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool, Sun loungers or beach chairs.
    Transport Accessible parking, Parking garage.
    Outdoor & View City view, View.

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