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Hilton Knoxville

Downtown Knoxville (0 kms from Sunsphere)

Ranked 9 out of 47 best hotels in knoxville

8.3
(673 reviews)

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King Room with Sofa Bed

  • Max 4 Adults
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    This room offers a flat-screen cable TV, work desk and coffee maker.

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    Executive Floor King Room

  • Max 4 Adults
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    This room offers a flat-screen cable TV, work desk and coffee maker.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
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    This room offers a flat-screen cable TV, work desk and coffee maker.

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    Executive Queen Room with Two Queen Beds

  • Max 4 Adults
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    This room is located on the executive floor and features a refrigerator and coffee-making facilities.

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    King Room with Roll-In Shower - Mobility Access

  • Max 4 Adults
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    This room offers a flat-screen cable TV, work desk and coffee maker. Accessible amenities include wider doorways and an adapted bathroom with roll-in shower.

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    Parlor with Sofabed

  • Max 4 Adults
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    Featuring a sofa bed, this room offers a flat-screen cable TV, work desk and coffee maker.

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    King Room with Bath Tub - Mobility Access

  • Max 4 Adults
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    This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

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    All Facilities for Hilton Knoxville

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Bathroom Bath or shower, Free toiletries, Hairdryer, Bathrobe.
    Room Amenities Sofa bed, Air conditioning, Desk, Seating Area, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Refrigerator, Snack bar, Microwave, Restaurant, Grocery deliveries, Breakfast in the room, Kitchenette, Packed lunches, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Media & Technology Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Services & Extras Key card access, Alarm clock, Wake-up service.
    Common areas Sun terrace, Outdoor fireplace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Concierge service, Valet parking, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Pets allowed, Parking on site.
    Transport Accessible parking, Parking garage.
    Pool and wellness Outdoor pool, Swimming pool, Swimming Pool, Fitness centre, Fitness.
    Outdoor & View Terrace.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.3
    Based on 673 Reviews
    100% verified reviews

    Comfort

    8.91

    Cleanliness

    8.76

    Value For Money

    7.73

    Facilities

    8.49

    Reviewers Mention About Hilton Knoxville

    Overall, the Hilton Knoxville received positive reviews for its clean and spacious rooms, comfortable beds, and exceptional staff. Guests praised the convenient location, close to downtown and freewa (Read More)y, with nearby activities and good walkability. However, some guests mentioned minor issues such as a broken picture frame, dirty bathtub drain stopper, and a lack of microwave in the room. The friendly staff, valet service, and on-site amenities like Starbucks and Marble City Kitchen were appreciated. Although improvements were suggested, many guests expressed their willingness to stay again.

    Guest Reviews

    Mary
    family with young children
    5.0
    Passable
    It was just OK
    Breakfast was nice and food was quickly repaired. But all four of us immediately had to use the restroom. The king bed was comfortable.
    There was not enough room in the hotel room to adequately have a king bed, and a sofa bed. There is no room to reach the other side of the room. Once the sofa bed was pulled out. We had to move the sofa, bed, and the furniture in order to just pull the bed out. Once the bed was pulled out, there were no sheets on the bed or in the closet and had to call Housekeeping. They did respond within minutes and brought them to our door. The couch had stains on it that looked gross to have your two kids sleep on When you know you have four people checking into a room, it would be helpful to have four towels instead of just three. Had to go to the front desk to get an extra towel for all four of us to be able to shower. They were extremely kind and helpful.

    Published on 03 Jan 2024

    Ronnie
    young couple
    10.0
    Exceptional
    Complete excellence both staff and property
    Everything
    Nothing

    Published on 02 Jan 2024

    Danielle
    young couple
    10.0
    Exceptional
    Professional property
    Very clean and comfortable

    Published on 02 Jan 2024

    Nicley
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything was exceptional, we enjoyed our stay so much!!! We'll definitely be back!!! Thank you all so much!!!

    Published on 09 Dec 2023

    Bob
    young couple
    9.0
    Superb
    Superb
    Staff was very friendly & helpful. The bar was pleasant & Starbucks was convenient. Valets were fast & courteous.

    Published on 05 Dec 2023

    David
    family with young children
    7.0
    Good
    Good
    Valet was very backed up. They parked my car on Church Ave to make some space. In the 10 mins it was parked there i was given a $25 parking ticket that I didnt even know about till 3 weeks later. No good.

    Published on 11 Nov 2023

    Anonymous
    with friends
    10.0
    Exceptional
    Perfect hotel stay for girls night out
    Convenient to downtown
    Only stayed one night so did not find anything I did not like

    Published on 29 Oct 2023

    Megan
    family with young children
    7.0
    Good
    great place to stay while visiting UT or downtown Knoxville
    the location is great easy walk to down town walkable to campus but also an easy a very quick drive large lobby friendly staff star bucks and nice lobby bar/restaurant
    not much sun at the pool smells a little musty in halls

    Published on 20 Oct 2023

    Anonymous
    young couple
    10.0
    Exceptional
    We were staying there for the night to attend a concert. Very close to venue and very comfortable stay.
    Very clean and comfortable.
    N/A

    Published on 06 Oct 2023

    Stacey
    family with young children
    10.0
    Exceptional
    No complaints.
    The hotel staff was very friendly, rooms were clean, and beds were comfortable. The outdoor bar was my favorite.

    Published on 25 Sep 2023

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