Emerald Hotel & Service Apartments

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available

Miscellaneous

• Facilities for disabled guests
• Soundproof rooms
• Higher level toilet
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Lower bathroom sink
• Non smoking throughout

Accessibility

• Toilet with grab rails

Bathroom

• Private bathroom
• Free toiletries
• Toilet paper
• Shower cap
• Hairdryer
• Shampoo
• Slippers
• Shower
• Body soap
• Toilet

Room Amenities

• Sofa
• Sofa bed
• Air conditioning
• Wardrobe or closet
• Desk
• Seating area
• Iron
• Safety deposit box
• Fan
• Trash cans
• Tile/marble floor
• Interconnected room(s) available
• Ironing facilities

Food & Drink

• Wine/champagne
• Refrigerator
• Electric kettle
• Snack bar
• Microwave
• Kitchenware
• Restaurant
• Toaster
• Minibar
• Kitchenette
• Kitchen
• Packed lunches
• Dining table
• Fruits
• Special diet menus (on request)
• Kid meals
• Dining area
• Outdoor furniture
• Room service
• Tea/coffee maker
• Bar
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Services

• Free wifi
• Wifi
• Internet services

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Towels/sheets (extra fee)
• Wake up service
• Lockers

Media & Technology

• Tv
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Common areas

• Garden

Reception services

• Concierge service
• Valet parking
• 24 hour front desk
• Tour desk
• Luggage storage
• Currency exchange

General

• Parking
• Free parking
• Parking on site
• Wifi available in all areas

Entertainment and family services

• Kids' outdoor play equipment

Transport

• Accessible parking
• Car hire
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)

Pool and wellness

• Massage
• Spa/wellness packages
• Back massage
• Foot massage
• Fitness centre
• Couples massage
• Neck massage
• Fitness
• Head massage
• Full body massage
• Massage chair
• Hand massage

Outdoor & View

• City view