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About EQ Kuala Lumpur
Hotel EQ Kuala Lumpur is a well-appointed and impressive hotel located in the heart of Kuala Lumpur. The hotel offers a range of amenities including a restaurant, bar, sauna, fitness center, garden, (Read More)business center, laundry facilities, and family rooms. Guests can also enjoy free parking, an outdoor pool, spa and wellness center. The hotel has received positive reviews for its spacious and comfortable rooms, excellent service from staff, and convenient location near shopping malls. While some guests mentioned minor downsides such as a lack of a proper lobby and cheap shampoo/shower gel, overall, Hotel EQ Kuala Lumpur is highly recommended for a pleasant stay in the city.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
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Deluxe King with complimentary upgrade to Deluxe King Twin Towers View
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
If not for the breakfast spread that was ordinary and limited, I would have rated our stay a 10 for the amazing staff ! Right from the moment we checked in, we were greeted with warm smiles. The staff were enthusiastic and happy to serve us. The concierge helped us with our bags all the way to the basement parking when we checked out. Well done and thank you very much !!!
Dcor in the hotel was modern and beautiful. Room had complimentary beverages and snacks. Bed was so comfortable. Food at Etoile was great and we had a scrumptious Christmas Eve dinner at Kampachi. View from the room was impressive.
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Breakfast spread was a bit of a letdown. On Christmas Eve morning, we were ushered to the first floor makeshift breakfast area because of the large festive crowd. Food was cold, coffee was cold. Waffle and French toast were chewy.
Published on 03 Jan 2024
Ahmed
family with young children
10.0
Exceptional
Gold class service
The professionalism was astounding..everyone was so friendly and easy to deal with. Definitely a hotel I will come back to and refer family and friends.
Published on 03 Jan 2024
Brian
young couple
10.0
Exceptional
Excellent
Excellent location, friendly & efficient staff, great breakfast.
Lovely bath but unfortunately low water pressure. The slow trickle of water would have taken hours to fill it.
Published on 01 Jan 2024
Sufi
family with young children
9.0
Superb
Enjoyable, relaxing stay
Cleanliness, service, breakfast, pool.
Make up room was a little slow. We went for breakfast came back still not done. Went out twice and came back still not done, even after we called. We were told that the make up room service were only on round in the afternoon around 4pm. Probably because it's the peak period during our stay.
Published on 31 Dec 2023
Sangeta
young couple
9.0
Superb
I had a pleasant stay with some room for improvement.
Strategic location to move from one place to another. Many restaurant options are within walking distance.
The air conditioning of the room can be improved as it is hot.
Published on 29 Dec 2023
Laila
young couple
1.0
Bad
Awful!
Location but experience was bad
Along with all other issues with service
Till the last day they made our experience awful
We called to take the luggage and they took forever
Despite us reporting the matter they didnt move an inch
My husband had to go 3 times to get the luggage.
I actually raised a complaint about many other issues
The TV, Wifi, delay In concierge, wrong food delivery 3 times no one bothered to contact me nor reverted on those matters.
Published on 29 Dec 2023
Laila
young couple
1.0
Bad
Not good
It is good but the service was not to the level
I had issue with room service , TV, Room book extension, Wifi, request for Car which was delayed
Published on 28 Dec 2023
Carlos
young couple
10.0
Exceptional
Exceptional
EVERY THING IT WAS GOOD.
I ASKED TWICE TO CHANGE BED SHEETS BECAUSE WERE DIRTY WITH A RED STEAM. THEY DID IT. BUT THE STEAM WAS ON THE MATRESS AND HOUSEKEPPING DIDNT REALIZED.
Published on 27 Dec 2023
Noradawiyah
young couple
10.0
Exceptional
Will come back again
Instagram
Everything nice and good
Published on 26 Dec 2023
Asad
family with young children
9.0
Superb
Hotel that will definitely exceed your expectations. Clean & Comfy rooms. Great breakfast buffet
The hotel is exceptionally good. Their buffet breakfast is awesome. Rooms are big and comfy with all the amenities. The staff at the reception is friendly and helpful
Published on 25 Dec 2023
Location & Nearby Places
Chinatown (Petaling Street)
(3.0 Km from city center)
Live music/performance, Live sport events (broadcast), Happy hour.
Business facilities
Meeting/banquet facilities.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Sofa, Hypoallergenic, Soundproofing, Wardrobe or closet, Dressing room, Clothes rack, Seating Area, Iron, Rooftop pool, Safety deposit box, Interconnected room(s) available, Ironing facilities, Hardwood or parquet floors, Socket near the bed, Heated pool, Air conditioning, Infinity pool, Desk, Shallow end, Carpeted.
Food & Drink
Wine/champagne, Kid-friendly buffet, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Dining area, Room service, Electric kettle, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas
Garden, Shared lounge/TV area.
Reception services
Valet parking, ATM/cash machine on site, Invoice provided, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
Pool and wellness
Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Kids' pool, Pool with view, Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Foot massage, Swimming Pool, Fitness centre, Fitness, Spa facilities, Outdoor pool, Personal trainer, Back massage, Fitness/spa locker rooms, Hot tub/Jacuzzi, Couples massage, Neck massage, Head massage, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
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