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Extended Stay America Suites - Waco - Woodway

Downtown Waco (1 kms from Richland Mall)
5903 Woodway Dr. - Show on map

Ranked 34 out of 34 best hotels in waco

7.0
552 reviews

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Room Types Available

Studio with 1 King Bed - Non-Smoking
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    1 King Bed, kitchen, dining and work area, non smoking

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    Studio with 2 Double Beds - Non-Smoking
  • Max 4 Adults
    •
  • 1 Photo available
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    2 Double beds, kitchen, dining and work area, non smoking

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    Queen Studio - Non-Smoking
  • Max 2 Adults
    •

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    1 Queen Bed, kitchen, dining and work area, non smoking

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    Extended Stay America Suites - Waco - Woodway is featured in

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    Guest Ratings For This Property

    7.0
    Based on 552 Reviews
    100% verified reviews

    Comfort

    7.34

    Cleanliness

    7.38

    Value For Money

    7.31

    Facilities

    7.06

    Reviewers Mention About Extended Stay America Suites - Waco - Woodway

    Despite some annoyances and subpar standards, the staff at the Extended Stay America Suites - Waco - Woodway was accommodating. The manager resolved a problem promptly, although they lacked the autho (Read More)rity to run the hotel effectively. Issues included hot water, a broken elevator, and limited breakfast options. Some guests felt the owner should invest more in amenities. However, one resident defended the hotel, citing its affordability and the staff's efforts to provide a nice, clean, and quiet environment. They criticized entitled guests and praised the staff for their outstanding customer service.

    Guest Reviews

    Jill-victoria
    family with young children
    1.0
    Bad
    *ALERT* Dirty room, floors dirty, chewing gum on side of bed, no toilet paper, 1 pillow missing, hot water only, water f
    AC was working. There was a bed.
    Dirty room, chewing gum on side of bed, no toilet paper, 1 pillow missing, hot water only, elevator not working, leaking water faucet, broken night stand, holes in bed cover/blanket. We were told this was the only room left on the property.

    Published on 01 Jan 2024

    Kris
    young couple
    6.0
    Pleasant
    Basic accommodations at a reasonable price.
    Convenient location, easy to get to. Very friendly staff. Quiet place, except for the A/C fan. Reasonable price.
    The fan for the heater/A/C was very noisy. The cold water in the bathroom was warm, almost hot. No other complaints.

    Published on 31 Dec 2023

    Target
    family with young children
    1.0
    Bad
    Locked out! No customer service!
    Nothing. I wasn't given a chance.
    I don't like that the main door was locked and that I wasn't able to check-in. I called and called and I could hear their phone ring. I banged on the door. I waited for 20 minutes and there was no one at the reception desk. It was past midnight.

    Published on 29 Dec 2023

    Erica
    solo traveller
    1.0
    Bad
    Left something behind, called to try and get it back. Several staff people claim I did not leave anything.
    Nothing.
    Dishonest staff members.

    Published on 27 Dec 2023

    Orencio
    review category business travellers
    10.0
    Exceptional
    Good value
    Good value
    I stayed at the 3rd floor and the elevator wasnt working. I had to carry my stuff through the stairs .

    Published on 23 Dec 2023

    Cindy
    review category business travellers
    9.0
    Superb
    Thr only thing is I could hear noise upstairs like running and jumping a lot. Other than that, the stay was great!
    Easy access, friendly staff, comfortable beds and clean rooms.
    Wish it had a workout room and pool

    Published on 22 Dec 2023

    Dee
    family with young children
    6.0
    Pleasant
    Do better
    The area, the staff, the cleanliness and the bed comfort.
    Elevator was broken, and I have a disability, my room was on the ,3rd floor, so had to walk up 4 flight of stairs. My husband had to help me take step by step. The ice machines were broken as well. The breakfast was grab ,& go, but was gone way before 8am. The clerk apologized the whole time we were checking in, which took forever & then you have to give and extra 100$ so they can put on hold in case you destroy something, like an insurance. Lastly, my toilet got stopped up.

    Published on 17 Dec 2023

    Kimberly
    family with young children
    1.0
    Bad
    Horrible we were going to my grandfathers funeral and didnt want to drive from Houston to Waco in the morning to attend
    Location
    Nothing the elevator was broke and we had ants in the room and sheets did not look clean. I got a rash on my neck that resembles a ringworm.

    Published on 16 Dec 2023

    Felipe
    review category business travellers
    1.0
    Bad
    Absolutely horrible hotel.
    Nothing
    Elevators did work, had to haul my stuff up to the 3rd floor. Mad reservations several weeks out in advance and to be placed on the 3rd floor, selected two beds and given a one bed. Was going to be charged 100 for incidentals, uh no!

    Published on 10 Dec 2023

    Martinez
    family with young children
    10.0
    Exceptional
    Excellent
    Everything
    Nothing

    Published on 08 Dec 2023

    Top Facilities

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    Pets allowed

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