Extended Stay America Suites - Waco - Woodway, Waco

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Room Types Available

Studio with 1 King Bed - Non-Smoking

Max 2 Adults

2 Photos available

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1 King Bed, kitchen, dining and work area, non smoking

Studio with 2 Double Beds - Non-Smoking

Max 4 Adults

1 Photo available

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2 Double beds, kitchen, dining and work area, non smoking

Queen Studio - Non-Smoking

Max 2 Adults

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1 Queen Bed, kitchen, dining and work area, non smoking

Extended Stay America Suites - Waco - Woodway is featured in

34 Best Hotels In Waco

$ 64 onwards

Guest Ratings For This Property

7.0

Based on 558 Reviews

100% verified reviews

Comfort

7.35

Cleanliness

7.38

Value For Money

7.31

Facilities

7.07

Reviewers Mention About Extended Stay America Suites - Waco - Woodway

Despite some annoyances and subpar standards, the staff at the Extended Stay America Suites - Waco - Woodway was accommodating. The manager resolved a problem promptly, although they lacked the autho (Read More)rity to run the hotel effectively. Issues included hot water, a broken elevator, and limited breakfast options. Some guests felt the owner should invest more in amenities. However, one resident defended the hotel, citing its affordability and the staff's efforts to provide a nice, clean, and quiet environment. They criticized entitled guests and praised the staff for their outstanding customer service.

Guest Reviews

Jill-victoria

family with young children

1.0

Bad

ALERT Dirty room, floors dirty, chewing gum on side of bed, no toilet paper, 1 pillow missing, hot water only, water f

AC was working. There was a bed.

Dirty room, chewing gum on side of bed, no toilet paper, 1 pillow missing, hot water only, elevator not working, leaking water faucet, broken night stand, holes in bed cover/blanket. We were told this was the only room left on the property.

Published on 01 Jan 2024

Kris

young couple

6.0

Pleasant

Basic accommodations at a reasonable price.

Convenient location, easy to get to. Very friendly staff. Quiet place, except for the A/C fan. Reasonable price.

The fan for the heater/A/C was very noisy. The cold water in the bathroom was warm, almost hot. No other complaints.

Published on 31 Dec 2023

Target

family with young children

1.0

Bad

Locked out! No customer service!

Nothing. I wasn't given a chance.

I don't like that the main door was locked and that I wasn't able to check-in. I called and called and I could hear their phone ring. I banged on the door. I waited for 20 minutes and there was no one at the reception desk. It was past midnight.

Published on 29 Dec 2023

Erica

solo traveller

1.0

Bad

Left something behind, called to try and get it back. Several staff people claim I did not leave anything.

Nothing.

Dishonest staff members.

Published on 27 Dec 2023

Orencio

review category business travellers

10.0

Exceptional

Good value

I stayed at the 3rd floor and the elevator wasnt working. I had to carry my stuff through the stairs .

Published on 23 Dec 2023

Cindy

review category business travellers

9.0

Superb

Thr only thing is I could hear noise upstairs like running and jumping a lot. Other than that, the stay was great!

Easy access, friendly staff, comfortable beds and clean rooms.

Wish it had a workout room and pool

Published on 22 Dec 2023

Dee

family with young children

6.0

Pleasant

Do better

The area, the staff, the cleanliness and the bed comfort.

Elevator was broken, and I have a disability, my room was on the ,3rd floor, so had to walk up 4 flight of stairs. My husband had to help me take step by step. The ice machines were broken as well. The breakfast was grab ,& go, but was gone way before 8am. The clerk apologized the whole time we were checking in, which took forever & then you have to give and extra 100$ so they can put on hold in case you destroy something, like an insurance. Lastly, my toilet got stopped up.

Published on 17 Dec 2023

Kimberly

family with young children

1.0

Bad

Horrible we were going to my grandfathers funeral and didnt want to drive from Houston to Waco in the morning to attend

Location

Nothing the elevator was broke and we had ants in the room and sheets did not look clean. I got a rash on my neck that resembles a ringworm.

Published on 16 Dec 2023

Felipe

review category business travellers

1.0

Bad

Absolutely horrible hotel.

Nothing

Elevators did work, had to haul my stuff up to the 3rd floor. Mad reservations several weeks out in advance and to be placed on the 3rd floor, selected two beds and given a one bed. Was going to be charged 100 for incidentals, uh no!

Published on 10 Dec 2023

Martinez

family with young children

10.0

Exceptional

Excellent

Everything

Nothing

Published on 08 Dec 2023

Category	Facilities
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Bathroom	Bath, Shower, Private bathroom, Free toiletries, Toilet, Hairdryer.
Room Amenities	Air conditioning, Heating, Desk, Carpeted, Iron.
Food & Drink	Refrigerator, Dining area, Microwave, Vending machine (drinks), Kitchenware, Toaster, Stovetop, Kitchen, Vending machine (snacks).
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Laundry.
Services & Extras	Towels, Linen, Alarm clock.
Media & Technology	Radio, Cable channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Private parking, Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.

Extended Stay America Suites - Waco - Woodway

Check Room Options And Availability

Room Types Available

Extended Stay America Suites - Waco - Woodway is featured in

Guest Ratings For This Property

Reviewers Mention About Extended Stay America Suites - Waco - Woodway

Guest Reviews

Jill-victoria

Bad

*ALERT* Dirty room, floors dirty, chewing gum on side of bed, no toilet paper, 1 pillow missing, hot water only, water f

Kris

Pleasant

Basic accommodations at a reasonable price.

Target

Bad

Locked out! No customer service!

Erica

Bad

Left something behind, called to try and get it back. Several staff people claim I did not leave anything.

Orencio

Exceptional

Good value

Cindy

Superb

Thr only thing is I could hear noise upstairs like running and jumping a lot. Other than that, the stay was great!

Dee

Pleasant

Do better

Kimberly

Bad

Horrible we were going to my grandfathers funeral and didnt want to drive from Houston to Waco in the morning to attend

Felipe

Bad

Absolutely horrible hotel.

Martinez

Exceptional

Excellent

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ALERT Dirty room, floors dirty, chewing gum on side of bed, no toilet paper, 1 pillow missing, hot water only, water f